Grand Mercure Agra

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Agra

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Photo gallery for Grand Mercure Agra

Interior entrance - Grand Mercure Agra (Agra)
Outdoor pool - Grand Mercure Agra (Agra)
International cuisine - Grand Mercure Agra (Agra)
Superior Twin Room, 2 Twin Beds | Premium bedding, Tempur-Pedic beds, minibar, in-room safe - Grand Mercure Agra (Agra)
Front of property - Grand Mercure Agra (Agra)
Located close to Sadar Bazar and Agra Fort, Grand Mercure Agra provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in a body scrub, Ayurvedic treatments, and a massage at the onsite spa. The on-site coffee shop, Lattice, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Exterior
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  • Free WiFi
9.0 out of 10, Wonderful, 462 reviews
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Reviews

Grand Mercure Agra Reviews

8.2

Very Good

8.8

Cleanliness

7.2

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 91 out of 192 reviews
Rating 8 - Good. 56 out of 192 reviews
Rating 6 - Okay. 25 out of 192 reviews
Rating 4 - Poor. 7 out of 192 reviews
Rating 2 - Terrible. 13 out of 192 reviews

Reviews

10/10 Excellent

Siddartha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not only was the room well serviced & comfortable, the service from the entrance, check in & departure was warm & excellent. Special mention goes to the staff at the main restaurant where breakfast was served. They were so hospitable & did their best to make my start for each day welcoming.
Stayed 7 nights in Sep 2025

10/10 Excellent

David and Jolinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff here is outstanding. The needs of their guests are attended to. We so appreciate coming here and hightly recommend this hotel to tourist.
Stayed 2 nights in Jul 2025

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ stay with great location and service

Amazing staff clean room great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Sanjoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for international travelers, clean washroom
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Experience

Great stay … charming and helpful staff… decent breakfast… and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Yatin

Very professional and courteous staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel with lovely staff and nice facilities. I was very happy to stay here and would recommend it.
Stayed 1 night in Feb 2024

10/10 Excellent

Anuradha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in Excellent location with a view of Taj Mahal from our rooms. The staff were extremely nice, especially Rajneesh.
Stayed 1 night in Aug 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!very modern and luxury hotel All services are superb but the best is the staff Always with a smile,friendly and helpful 5 stras

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Trip!

Great stay in Agra! Nice and clean rooms. The beds were comfortable, with a view of the Taj Mahal from the room. I enjoyed dinner on the rooftop and the breakfast was also good!
Stayed 1 night in Oct 2023

10/10 Excellent

Safraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!!

We have stayed at many hotels but the Grand Mercure may have been the best hotel experience we’ve ever had from the staff to the cleanliness of the hotel. The entire staff were extremely friendly and were willing to assist in any way they could. One of the staff member that stood out to us was Rajneesh, thank you for your assistance. We really loved this hotel and would definitely come back to stay here again. If I was able to rate the hotel higher I would.
Stayed 2 nights in Oct 2024

10/10 Excellent

Apurwa

Liked: Cleanliness, staff & service, property conditions & facilities
The complete team is very friendly. Worth the money. Nothing to dislike.
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service

Our Stay at the Grand Mercure Agra

The sink plug was stuck and though a mechanic came into the room and pulled it out, he never came back to fix it, despite the fact that we called several times. The television set came on every time we entered the room, and we had to wait fifteen minutes or so for it to go off, since the remote didn't work. This, too, was never repaired, despite our requests. The bed was very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Rafiqul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth B

Liked: Amenities
Loved this hotel…. Will return one day in the far future.
Stayed 2 nights in Nov 2025

10/10 Excellent

David and Jolinda

Best part of this property is the amazing staff. Also, the restaurant food was very, very good. Housekeeping staff was attentive friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was caring and quick to respond
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eggs made to order at breakfast
Stayed 1 night in Mar 2025

8/10 Good

pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and spaceful.
Stayed 2 nights in Oct 2024

2/10 Terrible

Linu

Disliked: Cleanliness, staff & service, property conditions & facilities
Waste hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Lakshman

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall.
Stayed 1 night in Dec 2023

8/10 Good

aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new opened, nice staff

We had a great stay at this hotel, newly opened (one month ago). 2 bad points though: - no alcohol license at the moment, just for special occasions, - no "bed light" possible once you switched off the master button. For the rest, very kindly staff and delightfull breakfast.

8/10 Good

Salim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2023

2/10 Terrible

Paresh

Disliked: Staff & service, property conditions & facilities
We stayed for one evening during our travels and had a sleepless night due to a wedding event happening at the venue. We called reception several times but staff couldn’t confirm when the event would finish. Finally after 12:45am we managed to get some sleep.
Stayed 1 night in Dec 2024

8/10 Good

VIVEKANAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could be better. I see that majority of the visitors are non Indians but they need to taste the authentic Indian food. I would not expect to eat a semi authentic altered Moghulai food in Agra with poor taste.
Stayed 1 night in Jun 2024