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Cayo Exclusive Resort & Spa

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Photo gallery for Cayo Exclusive Resort & Spa

An aerial view of a beachside resort with wooden deck seating and umbrellas, clear turquoise water, and a pebble beach. - Cayo Exclusive Resort & Spa (Agios Nikolaos)
Property video
Exterior - Cayo Exclusive Resort & Spa (Agios Nikolaos)
An outdoor seating area with tables and chairs, umbrellas, and a view of the sea. - Cayo Exclusive Resort & Spa (Agios Nikolaos)
A restaurant with round tables, wicker chairs, and large hanging lamps. Tables are set with plates, cutlery, and glasses. The restaurant has large windows offering a view of the sea and hills. - Cayo Exclusive Resort & Spa (Agios Nikolaos)
Luxury
5.0 star property
9.8

Exceptional

Exclusive retreat with private pools

Private pools in every room offer serene sea views and a personal retreat. The nearby town of Plaka features excellent restaurants in its charming streets. Guests can also unwind at the hotel's stunning main pool or indulge in treatments at the Armonia Spa.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Executive Room with Private Pool - Sea View

A modern outdoor pool area with stone walls, a wooden pergola, and a view of the sea.

Executive Room with Private Pool - Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room with Private Pool - Sea View

A hotel room with a bed, a TV, a desk with a chair, a small table with a chair, and a view of the sea.

Superior Room with Private Pool - Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room - Sea View

A modern hotel room with a large bed, a desk, and a view of the sea.

Superior Room - Sea View

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Prestige 3-Bedroom Family Pool Suite Sea View

A modern hotel room with a large bed, two side tables with bowls, a view of the sea, and a stone-textured wall.

Prestige 3-Bedroom Family Pool Suite Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 125 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Interconnecting Rooms with Private Pool - Sea View

A modern hotel room with a large bed, a balcony with a table and chairs, and a view of the sea.

Two Bedroom Interconnecting Rooms with Private Pool - Sea View

  • Sea view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room with Private Pool - Sea View

A rooftop infinity pool with lounge chairs and a stone wall.

Premium Room with Private Pool - Sea View

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Duplex with Private Pool - Basement Level - Sea View

A rooftop pool area with a pergola, lounge chairs, and a view of the sea.

Family Duplex with Private Pool - Basement Level - Sea View

  • Sea view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite with Private Pool - Sea View

A hotel room with a large bed, a dining area with chairs, a table, and a view of the sea.

Executive Suite with Private Pool - Sea View

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Retreat with Private Pool - Sea View

A hotel room with a large bed, two bedside tables, and a wall-mounted light fixture.

Family Retreat with Private Pool - Sea View

  • Sea view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Suite with Private Pool & Outdoor living area - Sea View

A modern hotel room with a large bed, a desk with a chair, and a view into another room.

Grand Suite with Private Pool & Outdoor living area - Sea View

  • Sea view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Fam Room-Private pool -Sea View

A hotel room with a bed, a desk, a chair, a TV, and a view of a pool and mountains.

Superior Fam Room-Private pool -Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Family Suite with Private Pool Sea View

A hotel room with a large bed, a dining area with chairs, a table, and a view of the sea.

One Bedroom Family Suite with Private Pool Sea View

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Duplex, Private Pool, Sea View

A hotel room with a bed, a TV, a desk with a chair, a small table with a chair, and a view of the sea.

Family Duplex, Private Pool, Sea View

  • Sea view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite, Private Pool, Sea View

A hotel room with a bed, a desk, a chair, and a balcony with a view of the sea and buildings.

Family Suite, Private Pool, Sea View

  • Sea view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Suite, Private Pool, Sea View

A modern hotel room with a sofa, a small table, and a decorative mirror.

Grand Suite, Private Pool, Sea View

  • Sea view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Private Pool, Sea View

A modern hotel room with a large bed, a desk, and a view of the sea.

Premium Room, Private Pool, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 3 Bedrooms, Private Pool, Sea View

A modern hotel room with a large bed, two side-by-side sinks, and a view of the outdoors.

Suite, 3 Bedrooms, Private Pool, Sea View

  • Sea view
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Junior Suite Private Pool Sea View

A hotel room with a bed, a chair, a small table, and a view of a pool and landscape.

Junior Suite Private Pool Sea View

  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room Sea View

A modern hotel room with a large bed, bedside tables, a nightstand, and a bathroom visible through an open door.

Deluxe Double Room Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Private Pool Sea View

A hotel room with a bed, a TV, a desk with a chair, a small table with a chair, and a view of the sea.

Deluxe Double Room Private Pool Sea View

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedroom Interconnecting Rooms with Private Pool

A modern hotel room with a large bed, a balcony with a table and chairs, and a view of the sea.

Two Bedroom Interconnecting Rooms with Private Pool

  • Sea view
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Villa with Private Pool Sea View

A modern bedroom with a bed, a desk, and a TV.

Three Bedroom Villa with Private Pool Sea View

  • Sea view
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Located in Agios Nikolaos, Cayo Exclusive Resort & Spa is near the beach. Elounda Windmills and Ancient City of Lato are notable landmarks, and the area's natural beauty can be seen at Plaka Beach and Lake Voulismeni. Agios Nikolaos Archaeological Museum and Port of Agios Nikolaos are two other places to visit that come recommended. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with mountain biking, horse riding, and ecotours. Visit our Agios Nikolaos travel guide
Map
Elounda, Plaka, Agios Nikolaos, Crete, 720 53

What's nearby

  • A coastal fortification with clear blue waters and rocky cliffs.
    Spinalonga
    16 min drive - 1.3 miles
  • Plaka Beach
    5 min walk - 0.3 miles
  • Elounda Windmills
    15 min drive - 5.9 miles
  • Spinalonga Fortress
    16 min drive - 1.3 miles
  • Port of Agios Nikolaos
    30 min drive - 12.3 miles

Getting around

  • Nikos Kazantzakis Airport (HER)
    66 min drive

Restaurants

  • Blend
    6 min drive
  • Alyggos
    11 min drive
  • Tholos
    4 min drive
  • Nikos Fish Tavern
    11 min drive
  • Porta
    10 min walk

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  • Pool
  • Breakfast included
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ambrosia Main Restaurant
  • Filema
  • Kelari Gourmet Restaurant
  • Sage & Thyme Mediterranea
  • Stone Beach by Cayo

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Private wine tours
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during January, February, March, November, December, and April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 125 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 125 (one-way), (up to 12 years old)
  • Rollaway bed fee: EUR 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1168606

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 15 to October 31
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Frequently asked questions

Does Cayo Exclusive Resort & Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM–6:00 PM.

Is Cayo Exclusive Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cayo Exclusive Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cayo Exclusive Resort & Spa?

Check-out is at 11:00 AM.

Does Cayo Exclusive Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 125 per vehicle applies.

Where is Cayo Exclusive Resort & Spa located?

Situated near the beach, this luxury hotel is 0.3 mi (0.4 km) from Plaka Beach and 1.3 mi (2.1 km) from Spinalonga. Elounda Windmills and Agios Nikolaos Archaeological Museum are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cayo Exclusive Resort & Spa Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 104 out of 113 reviews
Rating 8 - Good. 4 out of 113 reviews
Rating 6 - Okay. 5 out of 113 reviews
Rating 4 - Poor. 0 out of 113 reviews
Rating 2 - Terrible. 0 out of 113 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service! Fantastic hotel and property, beautiful island with wonderful people! Highly recommended!
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing hotel, great service, recommended for a peaceful time in lovely surroundings
Stayed 9 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Granddaughter and I enjoyed our private pool and the entire resort was immaculate
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Quiet area but amazing pool suites and very modern and clean
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a beautiful oasis of calm. The staff are charming and helpful and the whole place is so beautifully designed. It is a short walk (5-10 minutes) into the tiny town of Plaka, but it is a town packed with excellent restaurants.
Stayed 11 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Private pool and balcony with room is great. Breakfasts are lovely. Staff very helpful and friendly.
Stayed 10 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Premium room with sea view

Very cozy, clean and comfortable hotel. We stayed in the premium room which was very nice located on top of the hill.
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Splendid hotel! Highly recommend! The staff is friendly and super helpful. The place is gorgeous and well kept. Wish we could have stayed longer.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cayo Crete was s awesome

I have travelled a lot and all over the world and this is probably the best hotel I have stayed in….Exclusive it certainly was….fantastic location, excellent quality and superb service
Personal plunge pool
Executive room
Room lounge area
Private sun terrace
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
Stayed 6 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, plenty of space, amazing view over the sea and Spinalonga. Private pool is worth a 5 star review on its own but the rest of the hotel adds even more, definitely worth it.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing View!

Beautiful hotel with an amazing view of the sea and Spinalonga Island. Every room has a private plunge pool. Rooms are well arranged and spacious.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All Staff were amazing and nothing was any trouble for them
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were without exception helpful, polite, professional, and extremely friendly. Pool area was stunning and not overcrowded. Room had its own mini pool as well. Excellent breakfast. Main restaurant seemed quite pricey but Plaka village only a short walk where there were a myriad of eating options. Fantastic place and would thoroughly recommend.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and style of the property is excellent with many little things considered, but what really makes it special is the staff who will always go the extra mile with nothing too much trouble. Bravo for the training and customer engagement.
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really excellent hotel. Not only the staff was amazing alt all times, the entire resort was very well built and comfortable. The owner is local and owns a construction company and you can feel that by how well the hotel is built. There is a funicular lift for the rooms which are built on a steep hill making it very easy to access the rooms. The room has got a great size and the bathroom and toilet are separate and very good. There is plenty of storage space which I feel sometimes is lacking in hotels. The view from the room is impressive and the private swimming pool is quite good size. There is plenty of free water, a welcome pack. The gym is well equipped. The breakfast is excellent and at request some vegan options were available (although not a lot in terms of hot food). There are 2 large swimming pools and the beach is a 4 minute walk. They provide a shuttle to the beach. There are electric car charging points and electric cars for rental.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CAYO is amazing. We spent the first few days of our honeymoon here and I am happy we did. The staff was upbeat, on top of everything, and went out of their way to make sure our stay was everything we wanted it to be. On first night we received the most wonderful cake and bottle of wine as a wedding present. The cake was so perfect that it didn't look real. Plaka, the surrounding town arean, is so quiet and relaxing; no hustle and bustle traffice and noise. If you are looking to relax in a peaceful setting with excellent views then this is the place to be. Eloundas is a short drive with plenty of dining and shopping if you feel like getting out. One negative for some is the beach. If you want a sandy beach, this isn't it. CAYO's beach restaurant (which is a short shuttle ride away because the hotel is not on the water) is called Stone Beach for a reason. While the stones may not be everyone's ideal material, it does make for a very relaxing audio experience when the waves hit the beach. When I am in Crete again I would go out of my way to stay at CAYO, if only for a night. I wish we had spent our entire honeymoon at this resort.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay (be sure that you are rich)

Overall very very pleasant stay. You will be enjoying a very nice hotel and incredible service and kindness. The beach is crystal clear and very calm waters despite the wind Positives: Service, staff, cleanness (top top), room (definitely get the pool room) the facilities and the views. The food was very good but the desserts (especially choclate desserts) were the worst I ate. For dessert I could only have fruits. The beach bar was clean, they provide towels as much as you want but the beach bar also has its negatives please look at the below section for my negative comment. Negatives: The wind is sometimes unbearable. It is so strong that you cannot stay outside (we visited mid July). The cayo stone beach bar food is absolute abysmall. The service the personnel are really nice they are doing a very great job. But the menu is a disaster. I could not find one thing to order and the prices are 3-4 times the already overpriced neighboring places. For those prices you would expect to have some good food, very surprising. They should check the menu of the neighboring restaurants. The hotel is at the top so you need a shuttle service plus you take an finicular to your room. It is just too much effort to go down to the beach. The area itself is no different than Mykonos prices. For only dinner (2 people NO DRINKS) you pay 100 euros a night!!!!! This is insane like really insane. Also the restaurants at the shore have similar prices. So be ready to spend some serious money here.
Stayed 7 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
This property wasn't worth $500. Maybe $250-300 Their rooms gave me inn vibes not luxury resort. It looks a lot nicer in the photos provided online. Especially the beach portion.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!! great location' very friendly staff and a heavenly view!!
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Thoroughly enjoyed our stay
Stayed 7 nights in Jun 2024