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Aparthotel

Castello Village Resort

4.0 star property

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Photo gallery for Castello Village Resort

A hot tub with a wooden bowl containing towels, overlooking a body of water. - Castello Village Resort (Agios Nikolaos)
A staircase leading to a balcony overlooking the sea, with a view of a building with a white facade and a red-tiled roof. - Castello Village Resort (Agios Nikolaos)
A hotel room with a bed, a desk, a chair, a small table, a potted plant, and a view of the sea. - Castello Village Resort (Agios Nikolaos)
A modern kitchen with a buffet setup, including various food items and utensils. - Castello Village Resort (Agios Nikolaos)
A pool area with lounge chairs and a view of the sea. - Castello Village Resort (Agios Nikolaos)
Travelers find a serene atmosphere at this eco-certified aparthotel where comfort meets environmental consciousness. Guests can enjoy a rejuvenating treatment at the spa or relax beside the seasonal outdoor pool, complete with comfortable loungers for soaking up the sun.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room Land View

A modern hotel room with a large bed, a bedside table with books, a TV, and a view of the outdoors.

Double Room Land View

  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room Sea View

A hotel room with a large bed, a bedside table, a nightstand, a small table with a vase, and a view of the sea.

Double Room Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Garden View (or Land View)

A modern bedroom with a bed, bedside tables, a mirror, a clock, and a potted plant.

Suite, 1 Bedroom, Garden View (or Land View)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Sofa Beds OR 1 Double Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Sea View

A modern hotel room with a large bed, a bedside table, a nightstand, a desk, and a view of the sea.

Suite, 1 Bedroom, Sea View

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, Sea View (Open Air Jetted Tub)

A hot tub with a wooden bowl and towel, overlooking a clear blue sea.

Deluxe Room, Sea View (Open Air Jetted Tub)

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Sea View (Open Air Jetted Tub)

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of the sea.

Suite, 1 Bedroom, Sea View (Open Air Jetted Tub)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds
  • Free WiFi

APARTMENT DELUXE SEA VIEW

  • Sleeps 10
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

Bed in dormitory SEA VIEW

  • Sleeps 1
  • Free WiFi

About the neighborhood

Located in Agios Nikolaos, Castello Village Resort is near the beach. Port of Hersonissos and Crete Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Malia Beach and Stalis Beach. Star Beach Water Park and Sissi Mini Golf are also worth visiting. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with horse riding. Visit our Agios Nikolaos travel guide
View more Aparthotels in Agios Nikolaos
Map
Papatheodorou, Sissi, Agios Nikolaos, Crete Island, 72400

What's nearby

  • A beach with two blue lounge chairs and a beach umbrella.
    Stalis Beach
    13 min drive - 8.0 miles
  • Sissi Mini Golf
    2 min walk - 0.1 miles
  • Palm Bay Beach
    5 min walk - 0.3 miles
  • Boufos
    9 min walk - 0.5 miles
  • Avlaki
    9 min walk - 0.5 miles

Getting around

  • Nikos Kazantzakis Airport (HER)
    38 min drive

Restaurants

  • Cretan Traditional Cafe
    8 min drive
  • Kalimera Kriti Restaurant
    17 min walk
  • Beach Balos
    9 min drive
  • Taverna Kalyva
    6 min drive
  • Taverna Eva
    7 min drive

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  • Pool
  • Breakfast included
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 47 reviews
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Property amenities

Beach

  • Sandy beach nearby
  • Beachside massages
  • Free beach shuttle

Pool/Spa

  • 4 treatment rooms
  • Beachside massages
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Family friendly

  • Children's pool
  • Playground

Restaurants on site

  • Athina
  • Delfi

Food and drink

  • Mini-fridge

Dining

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Volleyball
  • Horseback riding nearby
  • Scuba diving nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 147 units
  • 2 floors
  • 7 buildings
  • Garden
  • Mediterranean architecture
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1064498

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Castello Village Resort have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Castello Village Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Castello Village Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Castello Village Resort?

Check-out is at 11:00 AM.

Does Castello Village Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Castello Village Resort located?

Situated near the beach, this spa aparthotel is within a 10-minute walk of Sissi Mini Golf and Boufos. Avlaki and Palm Bay Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Castello Village Resort Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 12 out of 46 reviews
Rating 8 - Good. 22 out of 46 reviews
Rating 6 - Okay. 6 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

Reviews

Verified review

2/10 Terrible

amanda

Disliked: Cleanliness
This is not Greece! As soon as we saw the hotel we left. Very commercialized, and nothing like Greece, if that’s what you want than you will love it but we were looking for something totally different.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Catherine

Liked: Cleanliness, check-in, communication, listing accuracy
Super séjour, hôtel propre Le buffet était en revanche très répétitif, très salé, l'eau doit être payé Le ménage est fait tout les jours et l'on se sent bien sécurisé La piscine en revanche était pas très propre et les gens pouvait se baigner avec des tee-shirts, je ne trouve pas cela hygiénique.
Stayed 8 nights in Jun 2026
Verified review

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, communication
Freundliches Personal, gutes Essen, zwei Pools. Liegt direkt am Meer, Baden ist aber aufgrund der Felsen nicht möglich. Das Gym ist leider im benachbarten Hotel und ist nur für Erwachsene zugänglich. Waren mit dem Aufenthalt sehr zufrieden.
Stayed 10 nights in Jul 2025
Verified review

4/10 Poor

Maria Melania

Disliked: Cleanliness, property conditions & facilities
La cucina orribile. L' acqua non è compresa nella mezza pensione. 3 euro una bottiglia d'acqua, 4 euro frizzante. Nel buffet abbiamo visto capelli qua e là. La struttura avrebbe bisogno di maggiore pulizia e manutenzione. Animazione inesistente. La struttura è fronte mare, ma non puoi fare il bagno perché è roccioso. Nel mio voucher Expedia c'era scritto che avremmo ricevuto un omaggio e un drink di benvenuto. Abbiamo chiesto in reception e ci hanno detto che è un errore di Expedia, hanno anche fotografato il voucher per segnalare ad Expedia.it questo errore. Per scusarsi ci hanno promesso una bottiglia di vino e della frutta. Li abbiamo ricevuti 2 giorni dopo su sollecitazione. La mattina dopo hanno pulito la camera e portato via il piatto con la frutta. La camera con jacuzzi era piccolissima e la bambina dormiva sulla brandina. Jacuzzi inutilizzabile durante il giorno per il troppo sole. Dopo 4 giorni di permanenza ci hanno chiesto se tutto andasse bene. Ci hanno cambiato la stanza, dandocene una più grande, con lettini e jacuzzi coperta da tetto. L' ultimo giorno, dunque, abbiamo usufruito di una stanza migliore. Sinceramente molto deludente.
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Claus

Liked: Cleanliness, room comfort
Vi bookede med havudsigt men fik med hvad vi vil kalde delvis havudsigt og den gratis gave der var reklameret med udeblev også.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

massimo

Liked: Amenities, property conditions & facilities, communication
Ambiente accogliente, personale gentile e professionale, cucina buona. Struttura tranquilla adatta a chi cerca una vacanza rilassante. Si consiglia, però, una maggiore attenzione alla pulizia delle camere e soprattutto degli asciugamani forniti.
Stayed 14 nights in Aug 2024
Verified review

6/10 Okay

Natalia

Disliked: Cleanliness, property conditions & facilities, communication
Hat sich für den Preis nicht gelohnt
Stayed 8 nights in Aug 2024
Verified review

4/10 Poor

Safia

Disliked: Staff & service, amenities, property conditions & facilities
On est resté 5jours sans eau chaude dans la douche, il a fallu faire un scandale à la réception pour que le problème soit pris au sérieux.
Stayed 11 nights in Jul 2023
Verified review

6/10 Okay

Sofiane

Bonjour L'hôtel lui-même était bien situé en front de mer (que des rochers en face)par contre pas de plage disponible à proximité il faut marcher au moins 10 à 15 minutes pour trouver la 1 ère plage en ce qui concerne la nourriture c'est vraiment catastrophique pas trop le choix toujours la même chose pas de variété on s'attendait à trouver plusieurs variétés grec mais pas du tout en ce qui concerne la chambre nous avons pris une suite elle était bien
Stayed 9 nights in Jul 2023
Verified review

8/10 Good

Laureen

Liked: Cleanliness, room comfort
Notre séjour s’est plutôt bien passé. Mais, lors de notre arrivée, les réceptionnistes nous ont dit qu’elles essayeront de nous donner la chambre avant 15h, nous avons attendu jusqu’à 15h. De plus, nous n’avons pas eu 2 lits une place et 2 canapés lits, comme il était mentionné. Et nous n’avons pas eu non plus notre cadeau de bienvenue. Étant donné que les gens en général, traitent moins bien les adultes que les jeunes, je pense que c’est pour ça qu’ils se sont permis de nous traiter ainsi. Les lits, pas respectés et le cadeau, pas donné.
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Tracey

Liked: Cleanliness, staff & service
This hotel has the makings of a great place to holiday. It is close to the resort, just a five minute walk on the flat. The rooms are adequate, may be not 4* and quite dark, certainly not as they appear on the website. Breakfast is ok but is the same every day and after a week is a bit repetitive. Bathrooms great as not all in Greece are. Main letdown was the sunbeds which were very uncomfortable and need replacing to a 4* hotel standard. There isnt enough of them either, but there isn't enough room at the pools for all the sunbeds they need for 100 plus bedrooms.
Stayed 7 nights in Jun 2022
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Peu mieux faire

Déçu. Rien à voir avec la description et les photos du sites. J’avais principalement choisis cet hôtel et surtout cette chambre pour le jacuzzi privée vue sur mer à l’occasion de notre lune de miel avec mon mari. Le jacuzzi était très sale donc inutilisable et la vie donnait sur un immeuble en construction et pas de vue sur la mer. Le lit était petit et pas agréable. On sentait chaque ressort du matelas. Malheureusement nous avions hâte de que la fin du séjour arrive car nous dormions très mal. C’est la première fois que l’on passe par hotel.com et on est très déçu surtout au vu du prix que ce séjour nous a coûté et sourtout pour notre lune de miel.
Stayed 5 nights in Jun 2022
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
Great service! Everybody who works there deserve a best ratings. They do all the best to make a stay unforgetable and perfect. Thanks to All Team at Castello Village Resort
Stayed 9 nights in Sep 2021
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Stay somewhere else

So many of the amenities (room service, group exercises, laundry services, sauna, etc) listed on here were not available when we stayed in late September to early October. The excuse was either because of COVID or end of season. They should really mention that in their details! Then, we had to ask to move because it was so noisy next to our room: guests at the pool, entertainment there at night and the worst - loud noises in the morning. They happily moved us, but unfortunately the noises in the morning were still a problem. I didn’t know if it was tables being rearranged or what. The free WiFi was also terrible and we were working remotely - so don’t plan on that here without your on pocket WiFi. Lastly, we don’t recommend paying for dinner. The options every night were not good at all. The only pro was that the staff members were nice and there is a sea view from some rooms and common areas. It is not next to a good lounge beach though.
Stayed 9 nights in Sep 2021
Verified review

4/10 Poor

Mervyn

Disliked: Staff & service, property conditions & facilities, room comfort

Very Disappointed - Do not believe the photos

The hotel advetises with some photos from the 5 star Castello Boutique hotel across the road, so do not believe the photos. The airconditioning poured water over our bed on the first night. The pillows are hard. The free welcome drink was not offered on the first night we had to ask the manager the next day. The free welcome gift advertised was not given until we asked for it. We had paper cups for drinks, hardly 4 star. Tea bags were not replenished. The water in the shower only gets warm. The jets in the hot tub only partially worked. If you have any issues the staff just shrug their shoulder and say what can I do? The rooms are bare and do not have any of the niceties shown in the photos. Food is bland, mass produced with little variety. The maid just let herself in to take some of our fruit without knocking. There are no where near enough sun beds. No health and safety information given, in fact virtually no information about anything given. The hotel is in a great location, however the staff seem to be poorly trained and customer service seems to be a chore to them. Sissi is a great place but please choose a different hotel.
Stayed 10 nights in Sep 2021
Verified review

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We spent at Castello Village Resort one week in September. We have the best memories of our stay. The hotel staff (receptionists, waiters, bartenders) were very nice and helpful. Our room was clean, towels were changed daily. Meals were delicious and plentiful. Of course you can find hotels with more food selection but for us variety of dishes and drinks was sufficient. The hotel is located in a beautriful area in walking distance to small but charming Sissi port and nice beaches. Degree of satisfaction with the stay at Castello Village Resort may vary by room type. We got a room with jacuzzi and sea view so our stay was even better than expected. We had a great vacation.
Stayed 7 nights in Sep 2021
Verified review

2/10 Terrible

Ion

Disliked: Amenities, property conditions & facilities
First of all we paid extra fir a jacuzzi room, king bed , two double beds together. What we got was something smaller then a queen bed and tge room had a view to a brick wall, under construction. The room next door had a jacuzzi on the balcony as well but there's no privacy wall between the two balconies, you could easily step in their jacuzzi if you wanted to. Horrible experience, staff working at the reception were rude and couldn't care less of out complains, tokd us to call expedia if we want anything changed. Never again.
Stayed 7 nights in Aug 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Posizione ottima e località incantevole. Abbiamo prenotato una stanza vista mare con formula mezza pensione, drink e omaggio di benvenuto. Ci hanno riservato una stanza che era sprovvista di vista mare e con un cantiere a vista. Il disagio è stato coperto dalla presenza di una jacuzzi sul balcone. Barista e personale del ristorante molto cordiali e professionali tranne la reception. Completamente ignorata la richiesta del drink e dell'omaggio di benvenuto compresi nella prenotazione. Reception molto deludente, repentiva. Presenza di intrattenimento tra spettacoli vari, spa e palestra inclusi. Hotel che offre tante servizi. Consigliatissimo.
Stayed 6 nights in Aug 2021
Verified review

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felice sistemazione per una vacanza

Ho apprezzato molto il fatto che ogni stanza avesse uno spazio esterno privato. A colazione e a cena ottima varietà di proposte e ottima qualità del cibo.
Stayed 10 nights in Aug 2021
Verified review

8/10 Good

laurence

Liked: Staff & service, property conditions & facilities, room comfort

Super

Chambres confortables (mais bâtiment en 2e ligne donc sans vue mer contrairement aux photos, non contractuelles), repas délicieux, personnel de l'accueil, du bar et du resto adorable et très soucieux du respect des règles Covid (sauf le boss du restaurant qui inspecte sans cesse, ce qui est stressant, mais surtout avec le masque sous le menton et qui ouvre tous les plats sans gants, alors que c'est exigé pour les clients). Entretien des chambres à améliorer.
Stayed 6 nights in Jun 2021
Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Very nice hotels in a nice place. very nice and helpful receptionists. Mario and his team, super! excellent cuisine! only flaw ... 4 young girls who were in a room next door who did night hours with great din and noisy night parties that are not suitable for a 5 stars hotel
Stayed 7 nights in Jun 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
es war gut dass das Hotel neu Renoviert wurde. Das Badezimmer mit ebenerdiger Dusche ist schon sehr gut. Im Zimmer selbst fehlen so ein bisschen wie Waldecken für Bekleidung und ein bisschen Wandschmuck wie Bilder, sieht so halt ein bisschen kahl aus. bei Problemen findet man immer ein offenes Ohr und gut ist auch, der Arzt ist Täglich im Hause. Alle 3 Tage Bettzeug(wäre für mich noch OK, aber alle 3 Tage Handtuchwechsel ist wenn man sich morgens und am Abend Tuschen möchte schon ein bisschen wenig. Wer keine zu hohen Ansprüche hat, der findet die Anlage sicher Gut.
Stayed 9 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très sympathique, les repas sous forme de buffet sont plutôt bons dans l'ensemble, il y a du choix. Il est important de demander la vue sur la mer sinon vous avez la vue sur la route derrière avec le bruit des commerçants... Le bémol est que la plage la plus sympathique est à 20 minutes de marche. Autrement pour des plages encore plus belles, il faut prendre la voiture. Dans l'ensemble, nous sommes satisfaits.
Stayed 15 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Sisi

Lovely hotel, close to the sea, short walk to the beach and a lovely harbour town sisi. Good selection of food for half board. All staff were extremely helpful also.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait , de l equipe au site... nous y allons depuis plusieurs annees avec toujours autre de bonheur.
Stayed 18 nights in Jun 2019