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Hotel Puerto de las Nieves

4.0 star property
Ocean breezes complement the spa treatments at Hotel Puerto de las Nieves, where attentive staff serves delicious breakfasts as guests relax with morning papers

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Hotel Puerto de las Nieves offers a peaceful oceanside getaway with a complete breakfast buffet. Enjoy the arcade, browse the library, or visit SPA LAS NIEVES for massages and hydrotherapy. Free WiFi in public areas. The concierge team earns consistent praise from visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
Minibar
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double with extra bed

Minibar, in-room safe, desk, blackout drapes

Double with extra bed

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
Minibar
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
Alcalde Jose de Armas S/N, Agaete, 35480

What's nearby

  • Agaete Ferry Dock - 2 min walk - 0.1 miles
  • Las Palmas Beaches - 2 min walk - 0.1 miles
  • Agaete Natural Pools - 7 min walk - 0.4 miles
  • Playa La Caleta - 15 min walk - 0.8 miles
  • Agaete Valley - 19 min walk - 1.0 mile

Getting around

  • Gran Canaria Airport (LPA) - 47 min drive

Restaurants

  • ‪Restaurante El Dedo De Dios - ‬3 min walk
  • ‪Cofradía de pescadores de Agaete - ‬3 min walk
  • ‪RAGÙ - ‬3 min walk
  • ‪BP - ‬14 min walk
  • ‪Restaurante La Cueva - ‬14 min drive

About this property

Hotel Puerto de las Nieves

Upscale hotel by the ocean
Consider a stay at Hotel Puerto de las Nieves and take advantage of a free breakfast buffet, an arcade/game room, and a library. Treat yourself to a massage, a body scrub, or reflexology at Spa Las Nieves, the onsite spa. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A reception hall, tour/ticket assistance, and 2 meeting rooms
  • A gift shop, a front-desk safe, and smoke-free premises
Room features
All guestrooms at Hotel Puerto de las Nieves include thoughtful touches such as air conditioning, in addition to amenities like safes and free newspapers.
More amenities include:
  • Showers, bidets, and free toiletries
  • Free infant beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily

Accessibility

  • Elevator

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 15 per day
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Puerto las Nieves Agaete
Hotel Puerto las Nieves
Puerto las Nieves Agaete
Puerto las Nieves
Puerto De Las Nieves Agaete
Hotel Puerto de las Nieves Hotel
Hotel Puerto de las Nieves Agaete
Hotel Puerto de las Nieves Hotel Agaete

Frequently asked questions

Does Hotel Puerto de las Nieves have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Hotel Puerto de las Nieves pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Hotel Puerto de las Nieves?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Puerto de las Nieves?

Check-out is at noon.

Does Hotel Puerto de las Nieves provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Puerto de las Nieves located?

Located in the heart of Agaete, this spa hotel is within a 5-minute walk of Las Palmas Beaches and Agaete Ferry Dock. Agaete Natural Pools and Dedo de Dios Seastack are also within 1 mi (2 km).

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Reviews

Hotel Puerto de las Nieves Reviews

9.0

Wonderful

9.2

Cleanliness

7.0

Location

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 107 out of 191 reviews
Rating 8 - Good. 66 out of 191 reviews
Rating 6 - Okay. 16 out of 191 reviews
Rating 4 - Poor. 2 out of 191 reviews
Rating 2 - Terrible. 0 out of 191 reviews

Reviews

10/10 Excellent

Raoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Charming hotel with a fantastic spa.
Stayed 4 nights in Jan 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel and spa was wonderful 10/10
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking distance to great harbor restaurants, and also a quick drive to the ferry. Secure parking below the hotel is an added feature!!
Stayed 1 night in Mar 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spa and thermarium

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

We stayed for two nights and found it very comfortable. The room was a good size, the bathroom was clean and the balcony was huge! The pool was warm and very relaxing. You do need to pay extra for the sauna though. It’s €10/pp. The breakfast was basic but good enough to start the day. The scrambled eggs were really nice.
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Good location, big rooms and value for money

Great location, big rooms if little old fashioned. Good value. Only downside, poor breakfast.
Stayed 1 night in Jan 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and comfortable hotel.

Hotel is in great location. The outside of the hotel looks a bit jaded the inside is old fashioned but very clean. The staff are very courteous and helpful. Spa is actually much nicer than I expected. Breakfast very good. Second floor rooms have balconies which is very nice.
Stayed 2 nights in Jan 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Low key and a bit old fashioned but in a fantastically ideal location for the sea front and the restaurants or bars. My room and individual balcony felt huge. I would very happily return here in an instant.
Stayed 2 nights in Nov 2022

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
I made a very last minute change of plans and checked out of my previous hotel a day earlier than expected and was lucky enough to have found this hotel. It was reasonably priced, perfectly located, I found parking to be easy but I think I was lucky I found a spot immediately. The hotel staff were lovely. Thank You!
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

If u cant find anything else

I had high hopes for Hotel Puerto de Las Nieves given its location, but the stay was a letdown. The room felt worn and neglected, with old fixtures and poor cleanliness. The breakfast was equally underwhelming—stale bread, canned fruit, and a painfully slow orange juice machine. The coffee tasted like it had been reused a few times. Items weren’t restocked, and guests were left standing around waiting. We tried the “spa”, more like a damp, over-chlorinated space that felt more stressful than relaxing. The room itself was dark, cold, and uninviting, with sagging mattresses and poor lighting. There were also very few sockets so good luck charging ur phone. By the time we checked out, I honestly understood why the receptionist didn’t bother to ask how our stay had been or say goodbye—she probably knew the answer.
Stayed 1 night in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and quiet, breakfast was good and pool and jacuzzi was relaxing, fresh and modern with water jets and massaging loungers in the pool A few things not good such as no English speaking staff, had to rely on Google translate, no English channels on TV, it's the most widely spoken language in the world. We were there for four nights, the first two nights we were wakened by a garbage truck outside at 3.30am, it went on for fifteen minutes, very loud. We asked to change rooms from 208 to 202 which was so much better, so quiet and with our own terrace with a lovely view. The first morning we didn't say we didn't want housekeeping, there wasn't a sign to put outside the door, also we'd only checked in the night before. On returning after a walk I found my flip-flops I'd brought for the pool had been thrown out, I'd left them in a bag in the bathroom, the maids when questioned via the receptionist kept saying they hadn't seen them, but they never admitted to throwing them out, after no luck finding them the head receptionist compensated me 5 euros to replace them, it was an inconvenience as I needed them for the pool and had to make do with training shoes.
Stayed 4 nights in Jan 2023

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - lovely staff. True, bits of this hotel could do with a face-lift. But generally, it's a great value hotel in an excellent location. Very good breakfast too. Would definitely stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thuc Linh

Liked: Cleanliness, amenities, property conditions & facilities
Très chouette hôtel très bien placé, à qques minutes de marche de la piscine naturelle d'Agaete et de la plage. Chambre spacieuse, parking en sous-sol très étroit mais qui est fort pratique. Très bon petit déjeuner, le spa est un pur bonheur
Stayed 2 nights in Nov 2025

8/10 Good

FOUAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique

Bien propre et confortable
Stayed 1 night in Aug 2025

6/10 Okay

Elisabeth

Wir hatten ein Problem im Zimmer. Es fing im Bad an von der Decke zu tropfen. Man war dann auf der Toilette im Regen und der ganze Boden war naß. Kondenswasser von der Klimaanlage? Das Frühstück war gut, die Betten waren gut. Die Garage ist eng, aber kostenlos. Das Spa ist sehr angenehm, man braucht einen Termin. Wir waren das 3. Mal in dem Hotel, das war bis jetzt das schlechteste Zimmer. Aufpassen, 216!
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
El hotel está bien, aunque falta una reforma.
Stayed 1 night in Jun 2025

8/10 Good

MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones amplias desayuno incluido muy variado y buena ubicación
Stayed 1 night in Mar 2025

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel cómodo con habitaciones amplias
Stayed 1 night in Mar 2025

8/10 Good

Aurélia

Liked: Cleanliness, property conditions & facilities, room comfort

Bien

Bonne surprise que cette hôtel qui ne paye pas de mine. D’extérieur il ressemblerait presque à un routier mais passé l’entrée on voit le certainement prestige qu’il affichait. Ambiance paquebot avec divers salons avec tables et fauteuils et une cage d’escaliers joliment mise en scène avec même des vitraux au plafond. Emplacement à 2 pas du port et de la mer (de galets pas vraiment balnéaire). Ma chambre n’était pas très grande mais propre et jolie surprise avec une grande terrasse (pas eu le loisir d’en profiter mais très sympa. La structure est fonctionnelle. Le lit double est très confortable. Par contre il faudrait supprimer ces couvre-lits qui non seulement sont vieillots, peu hygiéniques mais aussi peu efficaces. J’ai séjourné en février et la nuit était fraîche. L’éclairage est un peu sombre avec des interrupteurs partout mais une seule prise (+ 1 dans la salle de bains) La salle de bain est aussi fonctionnelle et propre. Un restaurant (que pour le matin) aéré avec un buffet inclus très complet. Très satisfaite pour le prix.
Stayed 1 night in Feb 2025

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotel

Bra hotell med bra läge till hamnen, många restauranger, varm pool i spaet, gratis parkering och frukost inkluderad. Priset var helt okej, trevlig personal. Rekommenderas varmt!
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Estancia muy agradable y tranquila.
Stayed 2 nights in Jan 2025

10/10 Excellent

Xosé Antón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UN AMBIENTE MUY AGRADABLE
Stayed 6 nights in Jan 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fabulous building, shades of an old steam ship of faded grandeur, but all the more beautiful because of it, our room was very spacious. The spa pool was great. The breakfast very canarian, but lots of it. Then staff were happy, considerate and helpful. The town is VERY quiet, but it is mid December when I am writing this.
Stayed 2 nights in Dec 2024

8/10 Good

didier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
malgré un aspect extérieur un peu vieillot on dispose d'un parking gratuit et un spa gratuit petit déjeuner très correct
Stayed 1 night in Nov 2024

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal. Sehr großes Zimmer. Sehr gutes Preis-Leistungsverhältnis.
Stayed 3 nights in Nov 2024
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