Hard Rock Hotel Tenerife

5.0 star property
Luxury resort on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hard Rock Hotel Tenerife

Rooftop terrace
Property video
Executive lounge
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
Hard Rock Hotel Tenerife in Costa Adeje offers a black sand beach, four outdoor pools with a waterslide, spa treatments, basketball games, and live shows. Guests love the well-maintained pools, attentive staff, and excellent property upkeep.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 21 of 21 rooms

Deluxe Double Room Single Use (Silver)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Silver)

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Gold)

8.8 out of 10
Excellent
(35 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Platinum)

8.8 out of 10
Excellent
(18 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite (Silver)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Gold)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (Rock Suite Platinum)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Rock Royalty)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Silver) - Family Friendly

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Gold) - Family Friendly

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Rock Royalty) - Family Friendly

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room Single Use (Rock Royalty)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Rock Royalty)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Connecting Gold)

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 70 sq m
  • Partial sea view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Studio Suite (Amplified)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Double Room Single Use (Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Double Room Single Use (Platinum)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite Silver - Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite Gold - Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (Rock Suite Diamond)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Rock Suite Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Avenida Adeje, 300, Adeje, 38670

What's nearby

  • La Caleta National Park - 19 min walk - 1.0 mile
  • Golf Costa Adeje - 7 min drive - 3.5 miles
  • Siam Park - 10 min drive - 7.3 miles
  • Fañabé Beach - 10 min drive - 6.1 miles
  • El Duque Beach - 15 min drive - 6.1 miles

Getting around

  • Tenerife South Airport (TFS) - 25 min drive

Restaurants

  • ‪Sessions - ‬17 min walk
  • ‪H10 Atlantic Sunset Mike’s Coffee - ‬12 min walk
  • ‪Restaurante Judith - ‬14 min walk
  • ‪Britannia Inn - ‬18 min walk
  • ‪Bahia Principe Resort Main Restaurant - ‬11 min walk

About this property

Hard Rock Hotel Tenerife

Luxury boutique resort near El Duque Beach
Consider a stay at Hard Rock Hotel Tenerife and take advantage of a free breakfast buffet, 3 swim-up bars, and 2 poolside bars. With amenities like a beachfront location and sun loungers, this resort is the perfect place to soak up the sun. Treat yourself to a manicure/pedicure, a massage, or a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy lunch, dinner, Asian cuisine, and ocean views. Yoga classes and Pilates classes are offered at the gym; other things to do include basketball. In addition to concerts and live shows and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, along with a waterslide, 3 swim-up bars, and sun loungers
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), multilingual staff, and outdoor furniture
  • Luggage storage, table tennis, and an elevator
  • Guest reviews speak highly of the pool, helpful staff, and first-rate property condition
Room features
All 624 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like furnished balconies and pillow menus. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and childcare services

All inclusive details

All-inclusive room rates at Hard Rock Hotel Tenerife are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
Dining availability limited at one or more venues

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 3rd Half Sports Bar
  • Montauk Steak House
  • Narumi
  • Suena Chido - Taquería
  • The Beach Club

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Pilates classes
  • Playground
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 40 per pet, per night plus EUR 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a designated adults-only pool.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife
Hard Rock Tenerife Adeje
Hard Rock Tenerife
Hard Rock Hotel Tenerife Aje
Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife Resort
Hard Rock Hotel Tenerife Resort Adeje

Frequently asked questions

Does Hard Rock Hotel Tenerife have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hard Rock Hotel Tenerife pet-friendly?

Yes, Hard Rock Hotel Tenerife allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 40 per pet, per night. A cleaning fee of EUR 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hard Rock Hotel Tenerife?

Self parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Hard Rock Hotel Tenerife?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hard Rock Hotel Tenerife?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hard Rock Hotel Tenerife provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Hard Rock Hotel Tenerife?

Some rate plans available at this property are all-inclusive.

Where is Hard Rock Hotel Tenerife located?

Nestled on the beach, this Costa Adeje resort is within a 15-minute walk of Las Galgas and El Pinque. Tenerife Beaches and El Puertito are also within 1 mi (2 km).

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Hard Rock Hotel Tenerife Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Amenities
Great modern hotel with beautiful room.
Stayed 5 nights in Oct 2025

10/10 Excellent

David James

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Zaynah Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay staff lovely hotel lots of different areas that you can go to quiet ones ones with music choice of different pools breakfast was lovely
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the Hotel was a great experience from check-in to check-out. All of the staff I encountered were extremely proficient and friendly - I will definitely be going back 😊
Stayed 7 nights in Oct 2025

10/10 Excellent

Bahia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for family vacation, staff is beyond nice!
Stayed 7 nights in Jul 2025

10/10 Excellent

Michellee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We were upgraded to a beautiful suite. The breakfast was also fantastic. Would recommend 100%.
Stayed 4 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Got a free upgrade to a suite as well. Would definitely recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Amitkumar jayantilal

Liked: Cleanliness, amenities, property conditions & facilities
I love the hotel my favourite part was the pool. I love the pancakes so much.
Stayed 3 nights in Aug 2025

8/10 Good

Steven neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very clean good live music but the music played at all pools and rooftop was dance and house music bit strange for a hardrock i repeat hardrock didnt hear one rock song.
Stayed 5 nights in Oct 2025

8/10 Good

Tristam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas which I could access was good.
Stayed 5 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 3 day stay. Enjoyed the breakfast, adult pool area and live music. Lots of kids in the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic trip with ten dads, middle aged. Fantastic hotel, pools, all inclusive, rooms were perfect for sharing - 2 per room (make sure you message in advance for this), we went for 3 nights, the weather, saxophone player around the pool, restaurants. Only niggle was music turning off at midnight. This hotel is a super fun hotel… not for anyone who wants a quiet getaway.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adwoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean hotel. Friendly and helpful staff. Amazing and fresh selection of food at meal times. Convenient for transportation to explore the island
Stayed 7 nights in Jul 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Loved how vigilant staff were at the adults only pool, to protect the privacy of guests. Much appreciated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joan Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the whole property and would definitely return to the Hard Rock Hotel
Stayed 3 nights in Jul 2025

4/10 Poor

Georgina

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The 80s aqua class was amazing!! The best ever been too. This hotel could be 5 star if they had staff and stuck to giving all inclusive if you pay for it! Bizarre rules.
Stayed 7 nights in Aug 2025

4/10 Poor

Sarah jane

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We were not informed of a private event and were treated poorly and told conflicting information from.Reception. Everyone had bags searched,drinks bought at their own premises confiscated inc water. And told not to use the sunbeds as they were for private event people VIPs. Ruined husbands birthday treat.
Stayed 5 nights in Sep 2025

10/10 Excellent

Eann Sutherland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with excellent facilities. Would definitely stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eduardo

Liked: Staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 3 nights in Mar 2025

4/10 Poor

Nicola

Disliked: Staff & service, amenities
Not what we expected!
Stayed 7 nights in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
The rock royalty receptionist on the 13th floor was amazing. She explained everything and couldnt do enough. She made us very welcome. The suite was beautful, hotel amazing.
Stayed 1 night in Jul 2025

6/10 Okay

Gurwinder

Liked: Cleanliness, property conditions & facilities
Property was nice and clean but they failed to tell us eden pool would be closed given we booked 6 months in advance kind of ruined rhe experience not much to do around the hotel and some restaurants also closed
Stayed 4 nights in Jun 2025

4/10 Poor

steven

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Main pool closed under major re-construction, falsely advertised in photos as open on Expedia
Stayed 3 nights in Aug 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Breakfast bufffet was good. rest mediocre. Elevator was a real issue
Stayed 2 nights in Jul 2025