See all properties

H10 Atlantic Sunset Horizons Collection

Choose dates to view prices

Photo gallery for H10 Atlantic Sunset Horizons Collection

Front of property - H10 Atlantic Sunset Horizons Collection (Adeje)
Creator video
1 bedroom, minibar, in-room safe, desk - H10 Atlantic Sunset Horizons Collection (Adeje)
1 bedroom, minibar, in-room safe, desk - H10 Atlantic Sunset Horizons Collection (Adeje)
Suite (Privilege) | Private spa tub - H10 Atlantic Sunset Horizons Collection (Adeje)
Luxury
5.0 star property
9.0

Wonderful

Seaside sanctuary with heated pools

Four inviting pools shimmer across the property, with heated water perfect for year-round swimming. The animation team organizes daily activities at the kids' pool. Guests can enjoy the exceptional breakfast buffet before retreating to their spacious, beautifully decorated sea-view rooms.

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Family Room (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Family Room (2 adults and 1 child)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Pool View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Family Room, Pool View (2 adults and 1 child)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (Privilege 2 adults and 1 child)

View from room

Room (Privilege 2 adults and 1 child)

  • Sea view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (Privilege 2 adults and 2 children)

View from room

Room (Privilege 2 adults and 2 children)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (RoofTop 2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Suite (RoofTop 2 adults and 1 child)

  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Suite (RoofTop 2 adults and 2 children)

1 bedroom, minibar, in-room safe, desk

Suite (RoofTop 2 adults and 2 children)

  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Junior Suite (2 adults and 1 child)

  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (2 adults and 2 children)

1 bedroom, minibar, in-room safe, desk

Junior Suite (2 adults and 2 children)

  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (3 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room (3 Adults)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room Single Use, Partial Sea View

1 bedroom, minibar, in-room safe, desk

Double Room Single Use, Partial Sea View

8.0 out of 10
Very good
(3 reviews)
  • Partial ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room, Partial Sea View

1 bedroom, minibar, in-room safe, desk

Double Room, Partial Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room, Partial Sea View (3 adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Partial Sea View (3 adults)

  • Partial ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (Privilege)

View from room

Room (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Room (Privilege 3 Adults)

View from room

Room (Privilege 3 Adults)

  • Sea view
  • 41 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (Swim-Up)

1 bedroom, minibar, in-room safe, desk

Room (Swim-Up)

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (Swim-Up 3 Adults)

1 bedroom, minibar, in-room safe, desk

Room (Swim-Up 3 Adults)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (RoofTop)

1 bedroom, minibar, in-room safe, desk

Suite (RoofTop)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (3 Adults)

1 bedroom, minibar, in-room safe, desk

Junior Suite (3 Adults)

  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Privilege)

Junior Suite (Privilege) | 1 bedroom, minibar, in-room safe, desk

Junior Suite (Privilege)

  • Beach view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (RoofTop 3 Adults)

1 bedroom, minibar, in-room safe, desk

Suite (RoofTop 3 Adults)

  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (2 adults and 3 children)

1 bedroom, minibar, in-room safe, desk

Junior Suite (2 adults and 3 children)

10.0 out of 10
Exceptional
(2 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room Single Use, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room Single Use, Sea View

  • Sea view
  • 41 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room, Sea View

9.6 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room, Sea View (3 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Sea View (3 Adults)

  • Sea view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Sea View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Family Room, Sea View (2 adults and 1 child)

  • Sea view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Sea View (2 adults and 2 children)

1 bedroom, minibar, in-room safe, desk

Family Room, Sea View (2 adults and 2 children)

  • Sea view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room (2 adults and 2 children)

1 bedroom, minibar, in-room safe, desk

Family Room (2 adults and 2 children)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room (2 adults and 3 children)

1 bedroom, minibar, in-room safe, desk

Family Room (2 adults and 3 children)

  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room (3 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Family Room (3 adults and 1 child)

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Pool View (2 adults and 2 children)

1 bedroom, minibar, in-room safe, desk

Family Room, Pool View (2 adults and 2 children)

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Sea View (2 adults and 3 children)

1 bedroom, minibar, in-room safe, desk

Family Room, Sea View (2 adults and 3 children)

  • Sea view
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Sea View (3 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Family Room, Sea View (3 adults and 1 child)

  • Sea view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located near the beach, H10 Atlantic Sunset Horizons Collection is in Costa Adeje, a neighborhood in Adeje. Siam Park is a popular attraction and the area's natural beauty can be seen at El Duque Beach and Fañabé Beach. Traveling with kids? Consider Tenerife Nautical Center, or check out an event or a game at Tenerife Top Training. Take an opportunity to explore the area for water adventures such as fishing. Visit our Adeje travel guide
Map
Av. Adeje 300, 11, Adeje, Santa Cruz de Tenerife, 38678

What's nearby

  • A rocky shoreline with a sunset over the ocean.
    Las Galgas
    12 min walk - 0.7 miles
  • A coastal town with a beach, boats, and a mountainous backdrop.
    Tenerife Beaches
    14 min drive - 3.8 miles
  • Playa Las Galgas
    8 min walk - 0.5 miles
  • El Pinque Beach
    10 min walk - 0.6 miles
  • Ajabo Beach
    19 min walk - 1.0 mile

Getting around

  • Tenerife South Airport (TFS)
    31 min drive

Restaurants

  • Lobby Bar Hotel Riu Buenavista
    10 min walk
  • Restaurant Yaiza
    13 min walk
  • La Gomera Pool Bar
    11 min walk
  • Blend
    7 min walk
  • Punta Paraíso
    7 min walk

Similar properties

Terrace/patio
Hyatt Ziva Jardín Tropical Tenerife
Costa Adeje
  • Pool
  • Spa
  • All inclusive plans available
  • Pet friendly
9.2 out of 10, Wonderful, 936 reviews
Hyatt Ziva Jardín Tropical Tenerife
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered self parking on site (EUR 6 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Mike’s Coffee
  • Route 66
  • Sakura Teppanyaki
  • Stromboli
  • The Circle - Pool Bar&Res

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches used
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 6 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
This property uses some geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H-38-4-0000516

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does H10 Atlantic Sunset Horizons Collection have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM.

Is H10 Atlantic Sunset Horizons Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 6 per day. Limited spots are available.

What time is check-in at H10 Atlantic Sunset Horizons Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at H10 Atlantic Sunset Horizons Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at H10 Atlantic Sunset Horizons Collection?

Some rate plans available at this hotel are all-inclusive.

Where is H10 Atlantic Sunset Horizons Collection located?

This family-friendly Adeje hotel is located by the ocean, within a 15-minute walk of Playa Las Galgas and Las Galgas. Ajabo Beach and Tenerife Beaches are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

H10 Atlantic Sunset Horizons Collection Reviews

9.0

Wonderful

9.6

Cleanliness

8.0

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 214 out of 336 reviews
Rating 8 - Good. 79 out of 336 reviews
Rating 6 - Okay. 25 out of 336 reviews
Rating 4 - Poor. 13 out of 336 reviews
Rating 2 - Terrible. 5 out of 336 reviews

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel dinner was included, which I did not know which was plus beautiful sunset view nice people three different pools. Everything was perfect. I will definitely like to come back nothing negative about this place.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous stay, the whole place was beautifully clean, the food was lovely and the staff were fantastic, all so friendly and nothing was too much trouble.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ian Francis

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed rooms, adult pool available, grounds are pleasant. Lots of walkable restaurants.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, staff very friendly and no requests was ever too much. Food was above average in the buffet, lots of fish and meat options. The al a carte restaurants were superb, particularly the Teppanyaki.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent staff, great food, great hotel. Perfect for a quiet relaxing vacation. Entertainment is quite early and located away from the main hotel bar area making the evenings a bit boring.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful location result in a brilliant holiday.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in excellent condition, staff service is good however restaurant options are weak.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast, easy to park on property, bar staff very friendly. the location is great right on the water too!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and chilled out place to stay!

Lovely stay, super pleasant and easy! A great place to get some calm and relaxation
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

NEVEU

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic and the staff wonderful !
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Good services. Very nice people. Great room and view. Rent a car!
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing holiday

Beautiful exceptionally clean hotel all staff superb room very very good great views good was good all in all a great weeks holiday
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Piedad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, rooms are very comfortable and beautifully decorated. Breakfast is delicious
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beyond what we expected, great room and view, amazing staff, great food options! Must stay.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in this excellent hotel

Lovely hotel with three pools. Service excellent, nothing too much trouble. We were half board, and the food was really good, different every night.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Julita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family time

Very nice place and amazing weather 😎 Only food could be more better 👍
Stayed 7 nights in Nov 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities but the evening food in the Central Buffet lets it down. The main courses served there are not worthy of the hotels 5 star rating eg tiny pieces of beef which were inedible. The best option is to stay on the Privilege rate which gives access to the other on site restaurants (but costs a lot extra of course) Gym was good by hotels standards but some equipment eg bikes needs replacing.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Firoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, whenever I reached out to them with a question or something that needed their attention they were prompt in helping me out. The room I stayed was in great condition clean with all the amenities I was expecting. Overall I would recommend this hotel.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

MONTSERRAT

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for families and adults , excellent pools and entertainment and food. Highly recommended !!!we will repeat
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Philip William George

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Overall, a very good hotel. Will definately be returning.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facilities. Great gymn, pools, and rooms. Fantastic view. Check in process is cumbersome and seems to take forever even though the staff is kind and helpful.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Emer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to recommend!

We had a lovely comfortable and spacious room with a sea view, that got the morning sun. Cleanliness was excellent throughout the hotel. The pool areas are lovely with plenty of sunbeds to relax in. The staff were pleasant & friendly at all times. The dining room is very pleasant and there was always a wonderful choice of interesting dishes available to suit all tastes.
Stayed 9 nights in Apr 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing find

Had a short week away in Tenerife in this fantastic hotel. Everything was perfect from the food to the rooms and the very friendly staff who can’t do enough for you. One recommendation to increase revenue would be to have a QR code on each table by the pool so you could order drinks and maybe ice creams.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Julie Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean. Lovely food and excellent service in all areas. Very geared up to entertaining children so we were pleased we were in a quieter part of the hotel away from the noise! Could not fault the fantastic room we had on the 5th floor of El Beso building! Would return if I could guarantee the same room. First Tenerife experience - excellent!
Stayed 7 nights in Apr 2024