Overall a good 6-night stay as a family of three with our 11-year-old. Lovely spacious, quiet room, good bathroom with walk-in shower (no bath), excellent cleanliness and prompt housekeeping. The hotel never felt overly crowded, pools were great and the slides were particularly good with minimal queues.
All-inclusive food was good overall, with decent variety, regularly replenished buffets and excellent freshly made omelettes. Pool bar service was generally quick, although the included drinks range was slightly more limited than other all-inclusives we’ve visited.
The animation team were a real highlight: enthusiastic and friendly with lots of pool, water and other activities. Mini golf was also great fun.
Negatives: the main buffet area could feel chaotic (outside seating much nicer), pool-bar food wasn’t great and evening entertainment was average, with long bar queues. Some guests were also rather loud and inconsiderate.
Biggest disappointment was the advertised teen club, a major reason we chose the hotel. It only opened 8:15–10:15pm, sometimes not at all, with basically one Xbox and one PlayStation and other activities costing extra. Very underwhelming compared with other hotels. Bruno from animation was excellent though.
Great location and an easy, reasonably priced taxi ride from the airport. A good holiday overall, but probably not somewhere we’d rush back to.