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Reliance Hotel Apartment

Property class: 4

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Photo gallery for Reliance Hotel Apartment

A modern living room with a sectional sofa, a coffee table, and a kitchen area in the background. - Reliance Hotel Apartment (Addis Ababa)
A modern kitchen with wooden cabinets, a built-in oven, and a large island with a range hood. - Reliance Hotel Apartment (Addis Ababa)
A hotel room with a bed, a nightstand, a lamp, and curtains. - Reliance Hotel Apartment (Addis Ababa)
A bar area with shelves of liquor bottles, a coffee machine, and glasses. - Reliance Hotel Apartment (Addis Ababa)
A dining area with a table set for four, chairs, a television mounted on the wall, and a staircase with a railing. - Reliance Hotel Apartment (Addis Ababa)
You can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and shopping on site at Reliance Hotel Apartment. The on-site Eastern European cuisine restaurant, Radiance, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Standard Room, 1 King Bed

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free wired internet

View all photos for Twin Room

A hotel room with a bed, bedside table, lamp, and a kitchenette area including a microwave and sink.

Twin Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Corner

A modern kitchen with wooden cabinets, a white countertop, and a dining area with a table and chairs.

Suite, 1 King Bed, Corner

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A modern kitchen with wooden cabinets, a built-in oven, and a large island with a range hood.

Presidential Suite

  • City view
  • 166 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Classic Suite, 2 Bedrooms, City View

A bedroom with a bed, bedside table, lamp, and TV.

Classic Suite, 2 Bedrooms, City View

  • City view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Suite, 2 Bedrooms, City View

A modern living room with a dining area, a kitchen, and a seating area with red chairs.

Superior Suite, 2 Bedrooms, City View

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Located in Bole, a neighborhood in Addis Ababa, Reliance Hotel Apartment is near the airport. The area's natural beauty can be seen at Unity Park and Friendship Park, while Addis Ababa National Archives and Library and National Museum of Ethiopia are cultural highlights. Visit our Addis Ababa travel guide
Map
Africa Avenue, Addis Ababa, 1909

What's nearby

  • A large church with two green domes and a bell tower.
    Medhane Alem Church
    9 min walk - 0.5 miles
  • A cityscape with a prominent circular building surrounded by modern high-rises, roads, and green spaces.
    African Union Headquarters
    7 min drive - 4.6 miles
  • Selam City Mall
    6 min walk - 0.4 miles
  • World Bank Ethiopia
    18 min walk - 1.0 mile
  • U.S. Embassy
    11 min drive - 6.2 miles

Getting around

  • Lancha Station
    5 min drive
  • Bole Intl. Airport (ADD)
    9 min drive

Restaurants

  • Ethiopian Ta‘em Cultural Restaurant
    8 min walk
  • La Parisienne
    7 min walk
  • Avocado luxury spa and bistro
    4 min walk
  • Dukamo Coffee
    9 min walk
  • Kaldis Coffee Friendship
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Radiance

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free babysitting
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (807 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2012
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite premium channels
  • First-run movies

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Microwave
  • Minibar
  • Separate dining area
  • Shared kitchen access
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ETB 750.0 per night
Cribs (infant beds) are available for ETB 375.0 per night

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Crib (infant bed) fee: ETB 375.0 per night
  • Rollaway bed fee: ETB 750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Reliance Hotel Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Reliance Hotel Apartment?

Check-in start time: 2 PM; Check-in end time: 5 AM.

What time is check-out at Reliance Hotel Apartment?

Check-out is at 12:30 PM.

Does Reliance Hotel Apartment provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Reliance Hotel Apartment located?

Located in Bole, this hotel is within a 10-minute walk of Selam City Mall and Medhane Alem Church. World Bank Ethiopia and Meskel Square are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reliance Hotel Apartment Reviews

7.6

Good

8.6

Cleanliness

7.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 34 reviews
Rating 8 - Good. 16 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

Reviews

Verified review

10/10 Excellent

Tekeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing we extended our stay from two days to a month All the staff from down up are very helpful, cooperating, humble and go out of their way to please you
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and located close to the airport. Hotel staff are professional, friendly and communicate well.
Stayed 5 nights in Jan 2021
Verified review

8/10 Good

VIJAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience in Reliance Apartments, Addis

Everything is generally good. Cooking utensils are a few only, enough to heat and eat. Hot water kettle was there. To say they have coffee/tea maker is a misnomer. They do not provide tea/coffee/milk/sugar sachets
Stayed 6 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Otimo custo beneficio

Cafe da manha, funcionarios e quarto sensacionais. Transfer in e out do aeroporto. O box realmente é pequeno e os funcionarios nao sao muito experientes em dicas de turismo. Tirando isso foi excelente.
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

home in the city

Very comfortable room with a great bed and lots of natural light. Good service. Shower a bit small.
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Eric

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Room and bathroom

The room curtains weren't enough protecting the room from outside viewers. And the bathroom is extremely tiny I couldn't move. The kitchen was empty from any ustensils. No plate, no kettle, nothing.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

suzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's very nice place and hotel Near to everything❤

I really love it and the stuff was lovely I love everything on it quit clean safe the only thing that disturbed me is the bed was little hard and the shower was tiny but everything is excellent👌🏻👍🏼❤️
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel propre.

Séjour agréable. Personnel compétent. Excellente cuisine.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

二度と泊まりません

比較的新しい建物・設備でしたが、書かれている設備の一部は付いていませんでした。付いている部屋への交換を依頼すると、知らない、自分たちのせいでないの一辺倒で、オーナーだという人物が朝食中に突然「俺らは悪くない！」と叫んできました。車はありますが、手配などadditionalなサービスはできません。「Don't disturb」の札を下げておいても遠慮なく部屋に入ってきます。途上国のホテルはなにかあったときに「人」がすべてです。従業員がエチオピア国営企業の職員のようなホスピタリティーレベルですので、ここはリスクが高いと思います。
Verified review

8/10 Good

tina

Liked: Staff & service

Ok location for short stay

Hotel was close to airport, a mall and Avanti Restaurant. Good for a few nights. Free shuttle. Friendly staff. No kitchenette utilities except one plate, 2 forks/ spoons/knives.
Verified review

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice and confortable.Excellent service.Convenient

Staff very helpful.Very good room service. Reasonable prices, excellent breakfast and convenient eat in restaurant. The Coffee and cappuccino prepared by an expert barista are amazing, and the bar selection is pretty good.
Verified review

6/10 Okay

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Das Hotel ist stylish und hat schöne, warme Farben. Kingbettzimmer hat keinen Tisch und lediglich ein Minibadezimmer mit einer Minidusche mit Plastikvorhang. Die Beschreibung des Zimmers auf der website von hotels.com hatte mit der tatsächlichen Ausstattung nichts zu tun, es gab keinen Balkon, keine Badewanne, keine Waschmaschine, keinen Kamin, keine separates Wohnzimmer. Kein Fitnessraum im Hotel wie angeboten, man muß 10 Minuten über staubige Strassen zum Fitnesszentrum laufen. Kleines Frühstücksbuffet, guter, freundlicher Service im Hotel. Für Extraperson auf dem Zimmer muss auch am Tage bezahlt werden. Preis bei Direktbuchung im Hotel wäre erheblich günstiger gewesen. Zimmerpreis des Hotels für ein armes Land wie Äthiopien sehr hoch....der Preis für eine Nacht entspricht in etwa einem Monatslohn dort.
Verified review

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over in Addis

We stayed one night in the hotel. We had sent an email to the hotel to arrange the airport transfer, but that never came. We took a taxi and the hotel payed for it after I showed that I did arrange the transfer with the Front Desk Manager (who had forgotten to take a note about it). It is located in a good area but there are a lot of constructions going on in that area so it can look a bit strange. But the whole Addis is a big construction site (the places that isn't you don't want to be at during night).
Verified review

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel with most friendly personell ever!!!

Nachdem meine gebuchte Suite bei der Anreise belegt war konnte ich diese am nächsten Tag beziehen und war sehr zufrieden. Das Zimmer war sauber und entsprach meinen Vorstellungen. Das Frühstück war sehr gut und auch die Entfernung zur Stadt, Einkaufen, Kongresszentrum war sehr gut. Besonders möchte ich aber das sehr freundliche und hilfsbereite Personal herausstellen. Das war erstklassig! In dieses Hotel komme ich gerne zurück!!!
Verified review

2/10 Terrible

MArie

Disliked: Cleanliness, staff & service, room comfort

Not professionnal. Falce information on reservatio

This hotel is well situated near the airport, but I had a very bad experience of services : 1) I asked assistance for a taxi and the front desk officer called his friend I proposed me a price 3 times higher than the normal rate and I had to wait a long time. When going out I just observed that there was a taxi station 20 meters from the hotel 2) I hired a room for two guests and they asked me to pay 25USD more for the second guest 3) I made a second reservation for 3 nights for a stay two days after and they cancelled the reservation 10 hours before because Addis Abeba was hosting a big summit and they wanted to sell their room for a higher price
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

新しいので安心

比較的新しいので安心できます。 部屋の向きによってネットアクセスが困難で、常に部屋の外に出なければならないことがあるので、そこを早く改善して欲しい（8月と10月に利用しましたが、改善されていませんでした）
Verified review

8/10 Good

Dopper

Liked: Cleanliness, staff & service, property conditions & facilities

Not too bad

This hotel was okay. Breakfast was good. Not too noisy but construction going on all around it. Close to malls, etc. Safe neighbourhood. No air in room but was comfortable. Wifi was good.
Verified review

8/10 Good

EWF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff bends over backwards for their guests to have an enjoyable stay. 5 minutes from Bole Airport and still fairly quiet. Hotel lobby sitting area could be improved so the sitting area has sofas facing each other rather than have chairs facing the same direction so people can not face each other to talk. Hotel has 30 rooms so a small boutique hotel with complementary shuttle service to/from the airport. Both a business and leisure hotel with complementary breakfast included. I would not hesitate to stay again.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION,HELPFUL SMILY PEOPLE
Verified review

8/10 Good

Will

Liked: Cleanliness, property conditions & facilities, room comfort

Good, considering.

The hotel was nice, especially considering the alternatives...and remember, it's Africa. They did their best to accomadate requests but come prepared for no phone or internet access. The bar is nicely stocked but the food is ok...you can order an omlete to fill you in the morning. I ordered grilled chicken one night that was great and the very next night it was barely eatable. Also, bring plenty of cash because of the loss of internet you won't be able to pay your bill with a credit card and the nearest ATM that accepts US bank cards is the Sheraton. So if you need something clean, very decent, and very close to the airport, this is an alternative to paying $300 a night at the Sheraton.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

新しいので綺麗

お部屋を含め、全てが新しいため、清潔感があるのが安心できます。ただし、部屋の向きによってネットアクセスに不都合があるため、仕事で滞在する場合には、要注意です。
Verified review

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for close to airport

Has everything you need, very modern, very close to the airport
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the airport!

The hotel was pretty quiet and I really enjoyed my stay there. The staff is also very friendly. I also liked the kitchen as well as their nice macchiatos!...Most of all the owner of the hotel was friendly to me and I felt myself at home...Internet connection was satisfactory... I strongly recommend this hotel...
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel staff very friendly and accommodating

I would recommend this hotel to anyone who is taking a trip to Addis Ababa. The hotel was well thought out, and convenient to everything. We used the shuttle service to and from the airport, and ate in the restaurants, which were great. We had a very pleasant and relaxing trip.
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to airport

Very nice hotel. Arrange ahead of time for shuttle to/from airport