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Grand Eliana Hotel Conference & Spa

4.0 star property
Guests gather for the manager's reception to unwind or explore international flavors from around the world at this conference hotel and spa retreat

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Photo gallery for Grand Eliana Hotel Conference & Spa

2 bars/lounges - Grand Eliana Hotel Conference & Spa (Addis Ababa)
Lobby - Grand Eliana Hotel Conference & Spa (Addis Ababa)
Executive Suite, 1 King Bed, Kitchen | Jetted tub - Grand Eliana Hotel Conference & Spa (Addis Ababa)
Indoor pool - Grand Eliana Hotel Conference & Spa (Addis Ababa)
Standard Single Room | Premium bedding, minibar, in-room safe, desk - Grand Eliana Hotel Conference & Spa (Addis Ababa)
The Grand Eliana Hotel Conference & Spa in Arada offers a retreat with two international cuisine restaurants. Book deep-tissue massages and manicures at the spa, swim in the indoor pool, or explore the shopping mall and coffee shops. Guests praise the helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

7.0 out of 10
Good
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Kitchen

Executive Suite, 1 King Bed, Kitchen | Private kitchenette | Fridge, coffee/tea maker

Executive Suite, 1 King Bed, Kitchen

  • Mountain view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • City view
  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Arada neighborhood, Grand Eliana Hotel Conference & Spa is connected to a shopping center. The area's natural beauty can be seen at Friendship Park and Sheger Park, while Addis Ababa National Archives and Library and National Museum of Ethiopia are cultural highlights. Visit our Addis Ababa travel guide
Map
1000 Churchill Avenue Piazza, At Wawel Intersection, Addis Ababa, 1103

What's nearby

  • The church of the Holy Trinity, Addis Ababa
    Holy Trinity Cathedral
    2 min drive - 1.1 miles
  • St. George's Cathedral
    12 min walk - 0.7 miles
  • Friendship Park
    12 min walk - 0.7 miles
  • Addis Merkato
    20 min walk - 1.1 miles
  • Unity Park
    2 min drive - 1.1 miles

Getting around

  • Bole Intl. Airport (ADD)
    29 min drive

Restaurants

  • Marcus Addis Restaurant & Sky Bar
    2 min drive
  • ቶሞካ ቡና | Tomoca Coffee
    3 min walk
  • Meskott
    3 min drive
  • Galani Coffee
    16 min walk
  • Ristorante Castelli
    2 min drive

About this property

Grand Eliana Hotel Conference & Spa

Upscale hotel located in Arada
You can look forward to a free roundtrip airport shuttle, a free daily manager's reception, and a terrace at Grand Eliana Hotel Conference & Spa. Indulge in a Swedish massage and a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and 2 coffee shops/cafes.
Other perks include:
  • An indoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle, and 5 meeting rooms
  • Free newspapers, an elevator, and a front-desk safe
Room features
All 80 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Degeman and Arada Soho

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eliana Hotel Addis Ababa
Eliana Addis Ababa
Eliana Hotel
Grand Eliana Conference & Spa
Grand Eliana Hotel Conference Spa
Grand Eliana Hotel Conference & Spa Hotel
Grand Eliana Hotel Conference & Spa Addis Ababa

Frequently asked questions

Does Grand Eliana Hotel Conference & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Grand Eliana Hotel Conference & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Grand Eliana Hotel Conference & Spa?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Eliana Hotel Conference & Spa?

Check-out is at noon.

Does Grand Eliana Hotel Conference & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Grand Eliana Hotel Conference & Spa located?

Located in Arada, this spa hotel is within 1 mi (2 km) of St. George's Cathedral, Friendship Park, and Tiglachin Memorial. Holy Trinity Cathedral and Derg Monument are also within 1 mi (2 km).

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Reviews

Grand Eliana Hotel Conference & Spa Reviews

7.2

Good

7.8

Cleanliness

6.2

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 17 out of 90 reviews
Rating 8 - Good. 38 out of 90 reviews
Rating 6 - Okay. 21 out of 90 reviews
Rating 4 - Poor. 8 out of 90 reviews
Rating 2 - Terrible. 6 out of 90 reviews

Reviews

Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a central location. The staff and hospitality is world class. The bed was comfortable and the room immaculately clean. Looking forward to staying again.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

stephane

Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel needs a refurbishment. Although the room was clean, everything is kinda old. Very poor amenities, no shower gel, only one towel. Rooms are very dark. e Not enough lights
Stayed 1 night in Dec 2025
Verified

8/10 Good

amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 days stay @ Hotel Eliana

It’s a nice hotel comfortable beds, clean linen, friendly staff at your service right from front desk manager to F&B manager to GM. The airport pickup was a breeze. Very comfortable stay at this hotel with excellent views. WiFi was hassle free, warm water in bathroom available, kettle with enough tea bags always available. Suggestions - the Bathroom fitting and fixtures can be upgraded.
Kettle and ET tea
Comfortable bed
View from the room balcony
View from the nice balcony
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Yehenew Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are good, however the bed and other amenties need to be replaced.
Stayed 4 nights in Jul 2024
Verified

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where as the lounge is kept clean, the rooms leave much to be desired.
Stayed 6 nights in Dec 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
The hotel is located in a key area which is more attractive for visitors. All Staff are very polite and helpful. The breakfast is beautiful has a lot of options, rooms are clean and the small touch of dressing gowns and slippers are excellent. What my family and I would comment on for improvements are the fixtures need to be checked and fixed eg the light in our room was flickering and we had to unplug the whole thing, the shower in one of the rooms did not have the hot water working and when it did work it had no power at all, the towels need changing (they are clean but very old). Apart from that the hotel and staff are excellent.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

CARLO

Liked: Cleanliness, staff & service, amenities
I was a guest of the hotel for two weeks, I liked it and I will return. The staff are very kind and helpful even if they should be trained and educated better, but everyone is still very kind and polite... by improving they could do much better and earn more money. Unfortunately, the Piassa neighborhood is a disastrous construction site, they have destroyed all the tradition of the neighborhood to build horrible buildings that will never be inhabited or finished (Addis is full of skeletons of buildings that have never been finished for years!) The hotel is very central and well protected at the entrance. The food is good.
Stayed 14 nights in Apr 2024
Verified

8/10 Good

Hailu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally located in the prime area of the piazza neighborhood with easy access to transport and amenities. Staff are extremely friendly, helpful and ready to meet your needs at any cost. The hotel room and all accessible areas are spotlessly clean. Buffet style breakfast is provided at a cost with an option to order from a menu. The food is decent with a fairly reasonable price but it is not first rate. They used to have rooftop bar and restaurant but was unfortunately unavailable for unknown reasons during my stay. Plus, one out of the two elevators was out of service all the time and was a cause for some inefficiencies in several respects. Overall, it is a fabulous hotel and I'd certainly recommend it to others but the hotel must also improve its efficiency to provide services that match its status as a world class hotel.
Stayed 11 nights in Sep 2024
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Room clean and comfortable but exposed to quite a bit of street noise (even on 7th floor). Good central location. Most of the time only barebone breakfast, always the same dry cake. Rice and omelette were the choice on many days. I ordered dinner once with a friend and waited almost 45 minutes while no other guests were there. Front desk personnel made me pay additional ETB 150 000 at check out despite the reservation having been paid to Expedia already. They could not explain why I had to pay more, but I was in a hurry to make it to the airport so did not argue, with the plan to settle issue later. I had reserved and paid for 2 beds in the room but only got one bed (which was sufficient). Also, was told by evening staff that checkout time would be 2 pm, and then (after I had made plans) was told it would be 12 pm. I had lodged at Eliana previously with a much better experience. Not sure if I want to come back. Just to repeat : Staff was friendly and generally very helpful except for at check out.
Stayed 13 nights in Apr 2025
Verified

2/10 Terrible

kalkidan

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible Service, Terrible food.
Stayed 6 nights in Nov 2025
Verified

2/10 Terrible

Robin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were neglected . Hotel itself is depressing. Staff is unhelpful. Bell boy telling me he make 20 usd a month and that i should tip him. Every room he attempted to give me had issyes. Safety included. Lunch was 1500 birr and they were putting it away. Bad enough options were minimum
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Mesker

Liked: Staff & service, property conditions & facilities
nice hotel, with a good breakfast and gym facilities - shopping mall is adjoined to hotel - helpful staff at checkin and restaurant
Stayed 1 night in May 2023
Verified

10/10 Excellent

Moges

Liked: Cleanliness, staff & service, amenities
Prime location .
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Cinnamon

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 6 nights in May 2025
Verified

2/10 Terrible

Meron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very outdated. Everything was old. Not clean. Bathroom had issues with leaks and the roof was open here and there. The only thing great about this place is the view outside.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Friendly stuff, but as usual in Africa things don’t get repaired and the hotel has - at only two years age - broken stuff everywhere. Still one of the better options compared to other accomodations in Addis. Location is at busy intersection with lots of traffic.
Stayed 8 nights in Nov 2017
Verified

6/10 Okay

Charlean

Liked: Cleanliness, staff & service

Be careful

Everything was ok the hotel was in a great area the staff was great but unfortunately the front desk Manager tried to pull a fast one on us by saying we are not allowed to sleep in the same bed as 3 people we need 3 beds so he had an extra bed put in the room we never asked for nor were we informed that there was an extra cost, which we found out at check out and strangely we could only pay cash because the night before that rule was changed. Yeah ok we know it was a lie and he wanted to pocked the extra money. We refused to comply and pay cash and i said to stop this nonsense i'm willing to pay one night for the extra bed on credit card but not every night. And all of a sudden the credit card machine came out and worked fine. That was not cool, please be aware!!!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Samson

Liked: Cleanliness
Hot water not working and WiFi is slow.
Stayed 7 nights in Sep 2023
Verified

6/10 Okay

ASRES

Disliked: Cleanliness, room comfort
Not so Good
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Kebede

Ride to airport was unavailable after waiting over 2:00 hours,That was a big problem and inconvenient. Room service delay beyond expectations,too much waiting time
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Everything in this hotel seems to be broken down. From light switches to bulbs. My room had very little lighting. They tried to charge me $20 because I arrived early on the checking date and was allowed on the house. Nobody communicated this the extra charge when I was being allowed into the room.
Stayed 4 nights in Jul 2024
Verified

4/10 Poor

Yohannes

Disliked: Cleanliness, property conditions & facilities, room comfort

Such a Disappointing Experince

I was very disappointed with what I was able to witness. First of all the Room is very outdated and looks like it is forgotten. Shower was not adequate and very much outdated. For the price one pays, the level of everything was very much disaapointing. There was no Kettle In the room to make Tea while having tea cups, some of the lights dis not work. I booked few rooms for few diffeent family members and in each room there was something wrong. When We come to the Breakfast Once Again Very Much Disappointing. It says Breakfast Buffet and yet the lack of choices makes you wonder why they calling it a Buffet. Honestly I don't think I will ever book here. I Wish I could ask my money back for not able to deliver what I was hoping to get.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Alex

Liked: Cleanliness, staff & service
This hotel has clearly seen better days, despite how it presents itself online. There seemed to be a lot of things lacking in upkeep or repair. A prime example is when I was inadvertently locked out on the balcony of my room for several minutes because the door handle broke off. The staff were overall friendly and accommodating, but there seemed to be a lack of communication from the beginning of my stay, and things falling through the cracks. Myself and several others did not have towels when checking in, or were not replaced after the dirty ones were taken. The airport shuttle is nice, but took almost an hour for it to pick me up at Bole, despite advance arrangements. Upon arrival it was not communicated to me where the bar or restauraunt(s) were, when they were open, when breakfast was available, where the pool was, etc. I had to figure this out on my own, and even then communication was severely lacking. For instance, I went up to the beautiful top-floor bar, but there were no staff around! After I was told were to find the restaurant and assured that it was open, the staff informed me that I could not be served because they were turning over the place, and not given any indication about where and when I could get food. The location of the breakfast buffet was changed on a day to day basis, was frequently out of coffee. The food quality was overall just okay. Despite all of this, the staff were friendly and helpful when pressed, the showers hot, and the bed comfy.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Nikodimos

Liked: Property conditions & facilities
It’s a good hotel in a nice location. However, the air conditioning is not working, so I had to stay in a room with a temperature above 25°C. The TV was also not working, and the cleanliness was average. There is significant noise pollution on the west side of the building. All in all, it’s a good hotel if they address these issues.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Yeshitela

Showing system is not good to tay
Stayed 10 nights in Jan 2026