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Best Western Hotel Santa Caterina

Property class: 4

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Photo gallery for Best Western Hotel Santa Caterina

A spacious living area with a large window, a wooden coffee table, a grey sofa, and wicker chairs. - Best Western Hotel Santa Caterina (Acireale)
A coastal view with palm trees, a clear sky, and a fenced area with buildings in the background. - Best Western Hotel Santa Caterina (Acireale)
A covered outdoor seating area with tables and chairs, overlooking a swimming pool. - Best Western Hotel Santa Caterina (Acireale)
A spacious living area with a wooden ceiling, a sofa, a dining table, and a kitchen area with two people. - Best Western Hotel Santa Caterina (Acireale)
An outdoor seating area with tables and chairs, overlooking a swimming pool. - Best Western Hotel Santa Caterina (Acireale)
Take advantage of an adjacent golf course, a terrace, and a shopping mall on site at Best Western Hotel Santa Caterina. Tee up with amenities like golf caddies at this hotel. The on-site local cuisine restaurant, Aquadelferro, offers breakfast, dinner, and ocean views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, Jetted Tub

A hotel room with a wooden floor, a white sofa, a wooden cabinet with a glass display, and a door leading to another room.

Junior Suite, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds

A hotel room with a bed, a desk with a chair, a television, a window with curtains, and a painting on the wall.

Standard Room, 3 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

A hotel room with a bed, two bedside tables with lamps, a nightstand, and a mural of tropical plants on the wall.

Standard Double or Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Bed in dormitory STANDARD

  • Sleeps 1

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

About the neighborhood

Located in Acireale, Best Western Hotel Santa Caterina is in the historical district and on the waterfront. While the natural beauty of Mount Etna and Catania Beach can be enjoyed by anyone, those looking for an activity can check out Catania Port. Looking to enjoy an event or a game while in town? See what's happening at Angelo Massimino Stadium or PalaCatania. With scuba diving, snorkeling, and rafting nearby, you'll find plenty of adventures in the water. Visit our Acireale travel guide
Map
Via Santa Caterina, 42/b, Acireale, CT, 95024

What's nearby

  • A historic church with two towers and a dome, surrounded by classic European architecture.
    Piazza del Duomo
    13 min walk - 0.7 miles
  • Timpa Natural Reserve
    3 min walk - 0.2 miles
  • Piazza San Domenico
    13 min walk - 0.7 miles
  • Acireale Cathedral
    13 min walk - 0.7 miles
  • Church of the Holy Apostles Peter and Paul
    13 min walk - 0.7 miles

Getting around

  • Acireale Station
    15 min walk
  • Fontanarossa Airport (CTA)
    35 min drive

Restaurants

  • Caffè Cipriani
    9 min walk
  • Moro
    13 min walk
  • Bar Costarelli
    13 min walk
  • Trattoria gli Abbatazzi ‘’Cucina & Amore’’
    9 min walk
  • Gran Caffè Eldorado
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times and on request
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Aquadelferro

Things to do

  • 18-hole adjacent golf course
  • Bicycle storage
  • Golf caddies
  • Golf carts
  • Private wine tours
  • Ropes course
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas
  • Wine tasting room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 120 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 10 per pet, per day
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Special Protection (Best Western Italy)
Property Registration Number IT087004A1DA28B2D4

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Best Western Hotel Santa Caterina have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–7:00 PM.

Is Best Western Hotel Santa Caterina pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Hotel Santa Caterina?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Best Western Hotel Santa Caterina?

Check-out is at 11 AM.

Does Best Western Hotel Santa Caterina provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–10:00 PM on request. A fee of EUR 120 per vehicle applies.

Where is Best Western Hotel Santa Caterina located?

Situated in Acireale, this golf hotel is within a 10-minute walk of Timpa Natural Reserve and Basilica di San Sebastiano. Ionian Sea and Puppet Theatre and Museum are also within 15 minutes. Acireale Station is 15 minutes by foot.

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Reviews

Best Western Hotel Santa Caterina Reviews

8.8

Excellent

9.0

Cleanliness

7.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 191 out of 428 reviews
Rating 8 - Good. 195 out of 428 reviews
Rating 6 - Okay. 26 out of 428 reviews
Rating 4 - Poor. 13 out of 428 reviews
Rating 2 - Terrible. 3 out of 428 reviews

Reviews

Verified review

10/10 Excellent

Jacques-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this place. The staff was very nice and helpful. A special thank you to Fabiana.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, amazing view, nice staff!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Outside the city, but a cute town. Limited dinning options. Shady pool. Average breakfast.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful ! Staff was very helpful and all was great ! Loved the restaurant, service and food was amazing ! Loved it !
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Johannes

Liked: Cleanliness
Was fine for stopover. The pizza’s we had in the restaurant were great, breakfast was also very good!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice hotel with pool, good food and views

Very cute hotel located in a good spot with beautiful views and a very nice albeit small pool area. Suitable for anyone exploring the city of Acireale or the wider region.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice time. The room was a little small , was not given a chance to upgrade . Food was great and location was close to airport and very clean with nice views.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Kwong

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super nice, and it’s a good place to stay and access the town. Would have liked to have access to a heated pool! Rooms are pretty small but comfy bed, and liked the outdoor patio
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a wonderful boutique property walking distance from town and quiet neighborhoods. The people are extraordinary nice, accommodating and helpful. The restaurant is also excellent. My only issue is it's on the highway and the highway noise is noticeable.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

David

Liked: Cleanliness
Hotel waa difficult to find becaiae of the location. Beautiful room and hotel but staff were rude.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Louise Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Views at the property were amazing, staff were generally pretty friendly with the exception of a couple. In terms of cleanliness everywhere was spotless. We would have liked a bigger pool and the food at the restaurant for breakfast and dinner was just ok. Bed was super comfy
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit hard to find but oh what a find! Lovely room, helpful staff, excellent food, perfect view. And very very reasonable.
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Really Dissappinting

Understaffed and lots of petty things spoilt a really beautiful hotel. Charges for pool towels and water in the room. Refusing an extra coffee at breakfast and some unfriendly staff members (some Lovely too). Wonderful pool area short work to the beautiful town. My friend had paid in advance and the hotel tried to take an extra deposit before arrival then again tried to take full payment on check out. Such a shame as so many good points to the hotel and would be very easy to make it feel more luxury and not be spoilt by petty things and irritated staff. Aware English people are generally annoying to the rest of Europe and maybe this was an issue which I can understand
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

Florin

Liked: Staff & service
Disliked: Cleanliness
The most expensive and the worst (by far) hotel we stayed in Sicily. Arrived late after a long day on the road. Got probably one of their worst rooms, in an almost empty hotel, in a dark corner with a claustrophobic feel. Woke up super congested, it turns out the bathroom has a strong mold smell. There is no step to the shower cabin, and all the water leaking on the floor did it’s damage over time. We were moved to an equal size room with a properly designed shower cabin, without the mold problem and with more open views. While an almost empty hotel in off-season would put their guests in the worst rooms defies logic, especially given their VIP, free upgrades protocols. Breakfast was also the worst we experienced in Sicily, stale Costc-llike muffins. In all the other places we stayed in Sicily there was a cornucopia of delicious crostadas, eggs etc. The freshly squeezed orange juice was nice but we had that everywhere. Had to work for part of the day and chose a hotel with presumably a good internet connection. The problem is that it requires to reconnect your devices each time after they went dormant which can cause problems with uploads and downloads.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Wulf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room overlooking the ocean and could not have been more pleased! The sunrise view every morning was amazing! Our room was immaculate and spacious... we had a junior suite. No complaints. It had an extra single bed, so it would have been a good family room, too. The bathroom was also spacious and had a whirlpool as well as bathrobes and slippers. The hotel itself is located beween a busy street in the front and train tracks behind it. When the windows were closed, we hardly noticed any noise. Breakfast was delicious and there was plenty to choose from. I am vegetarian and had no problems finding enough to eat. I really enjoyed the scrambled eggs, the fresh fruit, tomatoes and cucumber and Sicilian sweet specialties. And pizza. :) The view from the breakfast room was also towards the ocean. Was beautiful. The Aquadelferro restaurant in the hotel... I can really recommend it for dinner. I never had a better tasting pizza from any other Italian restaurant. The dough is soooooo delicious and I ate the "Il Tocco" as a vegetarian choice. There are limited free parking spaces at the hotel, so first come first serve. But just across the street where the hotel entrance is located is a parking lot (for customers of the restaurant within the hotel) with plenty of spaces. Also free of charge. We simply parked there. Would we stay here again if we came back to this area of Sicily? Most definitely! We really enjoyed our stay. :D
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Ruijia

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel i ever stayed at. It was hard to find but once found, you dont need car anymore as everything is nearby. Room was big and spacious. The key weighed a ton.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for a great rate in November. The view is amazing and the restaurant was a bit pricy, but very good. The staff were wonderful and spoke excellent English. A real gem!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service
Really beatiful place
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a really good restaurant! The room was clean and had a beautiful view of the ocean.
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazingly large rooms and bathrooms. Really nice breakfast available and restaurant. The town center is walking distance and the area is safe. I highly recommend this property :-)
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Mark

Lovely property. Well appointed.
Stayed 2 nights in Jun 2023
Verified review

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
If you’re not renting a car, I’d strongly recommend choosing somewhere else. The hotel is far from the train station, taxis are difficult to get (especially in the evenings), and I ended up spending so much on taxis that I could have afforded a nicer hotel in Taormina or Ortigia. There are also no convenient beaches nearby. The rooms were clean, but housekeeping starts around 8 a.m. and the doors have very poor soundproofing, so I was woken every morning by noise in the corridor. Breakfast was disappointing because if you arrive around 9:30 a.m., much of the food has already run out and isn’t replenished, despite breakfast continuing until 10:00. On one morning I had to wait to boil my own egg because there was very little left. By the time I sat down with just a boiled egg and some toast, it was around 10:10. The waitress became visibly annoyed, loudly clearing dishes around me and speaking to me in an aggressive manner when I was simply finishing my breakfast. It was an unpleasant experience and not how I’d expect to be treated as a paying guest. Finally, the pool was rarely relaxing. The loungers were often reserved with towels for long periods and the area was very busy with families and children, so I hardly used it. The reception staff were lovely throughout my stay, but because of the location, noise and restaurant experience, I wouldn’t recommend this hotel unless you have your own car.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

CLAUDIA

Liked: Property conditions & facilities
Nothing did stand out for good, or bad. Definitely wouldn't recommend it as a stay for the location, makes no sense, it's far from everything, unless you're visiting Acireale, then of course. But still, was absolutely average, not worth the value, unless again you want to explore Acireale.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVED IT!

Everyone was SOOO nice! breakfast is GREAt staff are amazing restaurant for dinner was world class views and pool outstanding just loved this stay. They lent me a phone charger and let me check in early, they are just so nice. The bottled water in the fridge isnt free tho and I didnt realize so just be aware :) I did go buy a fluffy pillow as they are all flat and hard and I get migraines so am ridiculously picky, not their fault but if anyone else suffers as I do, bring something to soften the head.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto gentile, una bella piscina. Camere pulite. Un bel soggiorno
Stayed 2 nights in Jul 2026