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Hotel Santa Tecla Palace

4.0 star property
Hotel in Acireale with 4 restaurants and a rooftop terrace

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Photo gallery for Hotel Santa Tecla Palace

Outdoor pool
Lobby sitting area
Hallway
Sundeck
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Deep soaking bathtub
Private bathroom
Minibar
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Balcony view

Suite

Highlights

Soundproofed
Air conditioning
TV
Bathrobes
Deep soaking bathtub
Private bathroom
Minibar
Desk
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double or 2 Twin Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Double or 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
TV
Deep soaking bathtub
Private bathroom
Minibar
Daily housekeeping
Desk
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room, 1 Double or 2 Twin Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
TV
Deep soaking bathtub
Private bathroom
Minibar
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Deep soaking bathtub
Private bathroom
Minibar
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Via Balestrate, 100, Santa Tecla, Acireale, CT, 95024

What's nearby

  • Timpa Natural Reserve - 2 min walk - 0.1 miles
  • Piazza Giuseppe Garibaldi - 3 min drive - 1.2 miles
  • Acireale Cathedral - 3 min drive - 1.4 miles
  • Piazza del Duomo - 3 min drive - 1.4 miles
  • Basilica di San Sebastiano - 4 min drive - 1.7 miles

Getting around

  • Carruba Station - 11 min drive
  • Fontanarossa Airport (CTA) - 55 min drive

Restaurants

  • ‪Condorelli Orazio - ‬4 min drive
  • ‪Très Noir Caffarel - ‬4 min drive
  • ‪Laviko - ‬4 min drive
  • ‪Il Tocco - ‬4 min drive
  • ‪Al Rustico - ‬4 min drive

About this property

Hotel Santa Tecla Palace

Upscale hotel
You can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe at Hotel Santa Tecla Palace. Treat yourself to a massage or other spa services. At the 4 on-site restaurants, enjoy lunch, dinner, and local cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • An elevator, a banquet hall, and tour/ticket assistance
Room features
All 173 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Cribs/infant beds, daily housekeeping, and desks

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 15 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Il Giardino
  • Il Moresco
  • Il Pontile
  • La Rada

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 per person
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT087004A1DSMA7SGR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace
Santa Tecla Palace Acireale
Santa Tecla Palace
Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace Hotel Acireale

Frequently asked questions

Does Hotel Santa Tecla Palace have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santa Tecla Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Tecla Palace?

Self parking is free at this property.

What time is check-in at Hotel Santa Tecla Palace?

Check-in start time: 3:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Tecla Palace?

Check-out is at 10 AM.

Does Hotel Santa Tecla Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Santa Tecla Palace located?

Situated in Acireale, this hotel is within a 5-minute walk of Ionian Sea and Timpa Natural Reserve. Piazza Giuseppe Garibaldi and Acireale Cathedral are also within 2 mi (3 km).

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Hotel Santa Tecla Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 112 out of 251 reviews
Rating 8 - Good. 90 out of 251 reviews
Rating 6 - Okay. 32 out of 251 reviews
Rating 4 - Poor. 7 out of 251 reviews
Rating 2 - Terrible. 10 out of 251 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10

we stayed 5 nights. Although it seems that the hotel is not full, the receptionist refused to give us an upgrade to see view room. Room was comfortable, but bed is not very comfortable. On the contrary to the reception, the staff in the bar and on the terrace with the pool was very friendly and helpful, especially the life guard boy(I don't know his name) who gave us many tips of local interest, where to eat as a local, what is worth visiting, where to shop... If you plan to stay there you need a car to explore the area from Taormina to Catania, and further south to Syracusa, Notto...
Stayed 5 nights in May 2025

10/10

One of the most beautiful hotels I have stayed in for a long time. Very clean and a extremely helpful staff
Stayed 3 nights in Jun 2024

8/10

Wonderful location by the sea
Stayed 1 night in Jun 2023

10/10

Do yourself a huge favour and use this hotel for numerous day trip. Then relaxin the ocean front restaurant of an evening. Excellent staff and food
Stayed 3 nights in Jul 2023

8/10

Nice breakfast with spectacular views. Big swimming pool is complemented by access to the sea. In the weekend the pool gets crowded and loud. Good options for dining within walking disctance
Stayed 7 nights in Jul 2024

10/10

location and staff
Stayed 1 night in Jun 2023

10/10

Santa Tecla Palace Hotel is a magic place not only for the position and the sea but above all for the people who work there. Rosy, Marianna, Emanuele ,just to mention few of them ,together with all the staff made our 10 days holiday special , comfortable and magic. The attention and care for the Guests is one of the highest I’ve ever experienced. From the reception to the room cleaning service to the Meals service, everything is perfectly done with a great and excellent care for the Guests. Thank you so much and Looking forward to come back for another magic holiday.
Stayed 10 nights in Aug 2024

6/10

Tidy, afordable, but little to do near the property. No gym, No irons in rooms and limited ammenities.
Stayed 2 nights in Jul 2024

8/10

Hotel was lovely... pool area was fab with plenty of sunbeds for everyone. Plenty of free car parking. Restaurants were good but they lacked air con as did main hotel areas. Eating outside in 38degrees at night wasnt pleasant.
Stayed 2 nights in Jul 2023

8/10

The hotel is sourrunded by a natural reserve. The settings are stunning. The hotel communal areas are beautiful and well cared for. The rooms are somewhat dated but still very good. choose a seaview room if you can. Staff was very friendly. Huge swimming pool. Access to the sea via a gangway, just hidillic. Lot's of fun!
Stayed 4 nights in Aug 2023

10/10

Staff went out of there way for our late arrival, even told the kitchen to stay open so we could dine in the outside restaurant. Property is well maintained, clean and updated. Great place for the price and only 45 minutes to Mt Etna. Wish we could have stayed longer. Only negative was mattress was very hard, I like a firm mattress but not solid.
Stayed 1 night in Jun 2023

2/10

Cons: Not centrally located. No ameneties in the area. Quite a drive from catania....; Expensive; Hidden charges- they charge for everyting including plain water; Basic service and decor. Hotel needs a good upgrade; No access to beach! Pool closes at 1900!; Pros: Good parking area; Free wifi. Definately wouldn't recommend.
Stayed 4 nights in Jul 2024

8/10

This was my first stay at the hotel. We were overall happy with our stay. The room was spacious and clean with a nice view, despite being located in the southern wing. AC worked well. Ample parking space which is valuable as well. The highlight of the hotel is the (salt water) pool area which is stunning and spacious with sun from morning to evening. The hotel also offers easy access to the sea if you prefer that, with rental SUPs etc. The restaurant serves really great food - very pricey for the area, but reasonable given that’s it’s a hotel restaurant. Great service and generous portions. On the negative side: the hotel has no concierge which surprised me, and when I asked for help booking tickets I was offered none other than a website name. The sunbeds are plastic, uncomfortable and poor looking. Would be nice to see them acquire new sun beds would elevate the overall experience. The cushions/bedpillows in our room were flat and hard - it’s an Italian thing, not worse or better than most hotels. But would love if the reception could offer other types of pillows. Might be that they do, didn’t ask, but wasn’t marketed either in the room information. All in all a very good experience - looking forward to go back for sure
Stayed 4 nights in Jun 2024

6/10

The location is great if you have a car. The staff is friendly. Especially the young couple at the pool, but one guy was so rood that we didn’t feel welcomed. The hotel was filled with local people not living in the hotel in the weekends this changed the standard of the clients. At breakfast we had to stand in line for a long time to get coffee but the the view was great. We complained about an animal on our rooftop waking us up in the morning at 6:30. It was a big one size of a dog and no one took us seriously. We have visited the place 3 times and stayed two weeks, this time the price was double up. It’s a pity as the hotel was almost empty with better prices the hotel could be full. The restaurant is really good but the system with some staff that can take orders and some not makes it slow. They are all kind I have to underline. The hotel shows signs of not being maintained for a long time.
Stayed 14 nights in Jul 2022

10/10

It was really nice. I liked the place.
Stayed 1 night in May 2025

10/10

Stayed 3 nights in Aug 2024

8/10

Stayed 4 nights in Aug 2024

10/10

Alles goed geregeld prachtig uitzicht ontbijt was heerlijk
Stayed 10 nights in Aug 2024

6/10

Très belle entrée avec vue sur la mer et la piscine à débordement, chambre très correcte, petit déjeuner bon malgré la chaleur étouffante. La piscine est grande mais la propreté reste à désiré (ligne d’eau jaune, graisse). Le maître nageur pas sympa vous interdit tout (pas ouvrir les parasols,pas utiliser les serviettes de l’hôtel, pas monter les dossier des chaises longues….) aucune animation ! C’est mort ! Ne parle que l’anglais et l’italien.
Stayed 3 nights in Sep 2024

10/10

Ogni comfort, personale accogliente e gentile . Assolutamente consigliato
Stayed 1 night in Sep 2024

10/10

Stayed 4 nights in Aug 2024

8/10

Stayed 6 nights in Aug 2024

6/10

Stayed 1 night in Aug 2024

10/10

muy buenas atenciones
Stayed 1 night in Aug 2024

2/10

Disorganizzazione e struttura trascurata
Stayed 2 nights in Aug 2024