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Crystal Palm Hotel

4.5 star property
Suburban hotel with free breakfast and airport shuttle service

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Photo gallery for Crystal Palm Hotel

Staircase
Sundeck
Outdoor pool, pool umbrellas, sun loungers
Executive Suite | Down comforters, minibar, in-room safe, desk
Lobby lounge

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Room service
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite

Executive Suite | Down comforters, minibar, in-room safe, desk

Executive Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Deep soaking bathtub
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Down comforters, minibar, in-room safe, desk

Executive Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Deep soaking bathtub
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Down comforters, minibar, in-room safe, desk

Standard Single Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Deep soaking bathtub
  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Down comforters, minibar, in-room safe, desk

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Deep soaking bathtub
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
4 Street-Tesano, 14th South Loop-Tesano, Accra

What's nearby

  • Achimota Mall - 6 min drive - 2.9 miles
  • University of Ghana - 9 min drive - 4.7 miles
  • Accra Mall - 10 min drive - 5.6 miles
  • Makola Market - 12 min drive - 5.0 miles
  • U.S. Embassy - 14 min drive - 6.8 miles

Getting around

  • Kotoka Intl. Airport (ACC) - 10 min drive

Restaurants

  • ‪Mambo - ‬5 min drive
  • ‪Rythymz Pub & Grill - ‬5 min walk
  • ‪Dimaensa Restaurant - ‬4 min drive
  • ‪Zoozoo Restaurant - ‬12 min walk
  • ‪Papaye - ‬14 min walk

About this property

Crystal Palm Hotel

Luxury hotel near Accra Mall
Free continental breakfast, a free roundtrip airport shuttle, and a poolside bar are just a few of the amenities provided at Crystal Palm Hotel. The on-site restaurant, Crystal Palm Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Extended parking, express check-out, and express check-in
  • A front-desk safe, a banquet hall, and luggage storage
Room features
All 70 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 21-inch plasma TVs with premium channels
  • Refrigerators, coffee/tea makers, and ceiling fans

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Crystal Palm Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Crystal Palm Accra
Crystal Palm Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel Accra

Frequently asked questions

Does Crystal Palm Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Crystal Palm Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Palm Hotel?

Self parking is free at this property.

What time is check-in at Crystal Palm Hotel?

Check-in start time: 2 PM; Check-in end time: 6 PM.

What time is check-out at Crystal Palm Hotel?

Check-out is at 11 AM.

Does Crystal Palm Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crystal Palm Hotel located?

Located in Tesano, this luxury hotel is 2.2 mi (3.6 km) from Wheel Story House and 2.9 mi (4.7 km) from Achimota Mall. Achimota Forest and Accra Zoo and Endangered Primate Breeding Centre are also within 6 mi (10 km).

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Crystal Palm Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 15 out of 33 reviews
Rating 4 - Poor. 6 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10

Wifi ( internet) in camera inesistente. Acqua calda camera: per fortuna che siamo in Africa è le temperature permettono la doccia anche fredda. Pulizia della camera ottima. Colazione ; adatta per chi cura la dieta dimagrante.
Stayed 5 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10

The hotel staff was very good. The room is small I& bed was small. Not close to any malls or stores
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

8/10

This hotel is in Tessano north of Accra centre. It is a very quiet area. It takes about 20 min downtown with a taxi. The price is reasonable, internet is working and the staff is friendly. The area is exellent for a morning stroll, there is a local market 10 -15 min walk from the hotel. A good place to stay for work. There are local shops nearby selling water and snacks.
This review was submitted before 2018 and has not been verified.

4/10

Ok om man har business i närheten. Inget gym, svajig el, svajigt internet, poolen var nog inte rengjord på månader. Ok bar och service men inget märkvärdigt. Hård säng, dåligt tryck iduschen. Funkade för min vistelse men tyvärr inte värt priset i min mening.
This review was submitted before 2018 and has not been verified.

6/10

I would only recommend this hotel if you have a car and are in and out of the hotel and not at all looking to stay longer than a few hours. Otherwise, pay the extra money and choose something a little better !
This review was submitted before 2018 and has not been verified.

4/10

Nothing at all special. The area is so quiet at night with nothing around there at all. Fortunately taxis do stop by to rescue you if needed.
This review was submitted before 2018 and has not been verified.

6/10

Bin zum zweitenmal für eine Nacht in diesem Hotel gewesen. Die Ankunftszeit der Flüge aus Europa liegt immer in den Abendstunden, dadurch ist eine Weiterfahrt nach Kumasi (Wohnort meiner Tochter) erst am nächsten Tag möglich. Das Hotel ist sauber, hat einen abgeschlossenen Hof (wichtig) mit Parkplätzen und bietet ein ordentliches Frühstück. Leider war der Pool - wegen Wassermangels - dieses Mal nicht befüllt.
This review was submitted before 2018 and has not been verified.

8/10

The dining room hostess was very sweet and kind. Very nice person. Bathtub wad in a little downhill so when I took a showerthe water ran out of the tub. It was a very nice place to stay. I will stay there again.
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

8/10

Unless willing to pay a premium price in Ghana for a hotel room, expectations should be realistic. This hotel (note there are two locations about a block apart; I was in #2) was quite good in comparison to most comparable hotels in other parts of Ghana. I was happy to return to this hotel at the end of my tour of the country. By developing country standards, it was clean, regularly had hot water, the air conditioner worked well, and the staff were generally accommodating. The internet connection was good, though, understandably, at times the server was slow to load pages. The hotel is located in Tesano, a sort of suburb of Accra, which is close to the airport (20 minutes in light traffic; 45-60 during rush hour). The area is sparse as far as things to do, but has some shops to meet basic food and drink needs. It's a fairly quiet section of the city, set in a mostly residential area. If going to Ghana, note that getting an MTN SIM card will allow you to receive incoming calls from the US (and possibly Western Europe?) for free.
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

6/10

In Accra hotel prices are expensive probably due to a lack of available rooms. This hotel is quite clean but there were a lot of shortcomings- eg leak from the bath, shower curtain wraps around the person who is taking a shower, safe not working, light not working etc.
This review was submitted before 2018 and has not been verified.

6/10

Das Hotel haben wir schon mehrmals besucht, ausgezeichnete Hotel mit Pool , der service des reinugungspersonals und der gaststätte sehr gut. Service bei der Rezeption ist immer unfreundlich, die Bezahlung mit VISA-CARD wird angeboten, aber nicht realisiert, weil die Mitarbeiter nicht wissen wie es getan wird. Wir hatten Zimmer 101 und empfehlen allen neuen Reisenden diieses Zimmer zu meiden, die betten stehen direkt an eine dünnen wand zum Treppenhaus, wir hatten bis 1.00 nachts ständig Geräuschen vom Flur und konnten nicht einschlafen, Reisende kommen und gehen, und am ende das Prsonal mit lauten Gesprächen, am Morgen 4.00 beginnt alles von vorn.
This review was submitted before 2018 and has not been verified.

6/10

Nice staff. The pool is old but swimmable. There is a pool bar with a limited drink menu, but in Ghana you mainly drink beer. Only the Executive rooms have balconies not all rooms as advertised, but that's okay if the power goes off. The emergency generator storms the balconies. Our bathroom was clean, but had a smell of sewer gas, but an open window took care of it. Rooms are large and comfy. Not a bad budget hotel. The local market around the corner sells bottled water cheap.
This review was submitted before 2018 and has not been verified.

6/10

Very helpful staff. Had to change rooms due to lack of shower curtain in Room 303, however. Insufficient hot water for full shower. Would be nice if pool had a shallower end connected to the deeper waters. Didn't find any real interesting activity within walking distance of hotel.
This review was submitted before 2018 and has not been verified.

8/10

Gutes einfaches Hotel für Geschäftsreisende. Die Küche ist regional aber sehr gut, der Service ist gut, die Zimmer sehr sauber. Der Pool ist ungepflegt nicht gut. Es wird die Bezahlung mit Kreditkarte angeboten, aber die Reception ist meiner Ansicht nicht in der Lage dazu, sie schieben die Problem auf das Internet, aber ich denke, sie sind nicht qualifiziert, die Zahlung mit Kreditkarte wird verweigert, obwohl angeboten wird.
This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

4/10

Terrible food and food service. The staff does not understand how to take instruction and the food is all the same.
This review was submitted before 2018 and has not been verified.

8/10

gutes Hotel ghanaischen Mittelklasse, guter Service und gute Küche. Das Frühstücksangebot sehr gut. Die Küche sehr langsam, das wird in der Menükarte schon angkündigt. Die Zimmer mit gutem Komfort, man kann dieses Hotel etwas außerhalb des Centrums empfehlen, weil der Preis gut ist. Der Pool ist ungepflegt und klein.
This review was submitted before 2018 and has not been verified.

8/10

Very good service, quiet, confortable, safe. I recommend it. Very functional and reasonably priced.