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Accra City Hotel

3.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

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Photo gallery for Accra City Hotel

Outdoor pool
Bar (on property)
View from property
Cribs/infant beds, Internet
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Pool
  • Pet friendly
  • Room service

Room options

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About the neighborhood

Map
Barnes Road PO BOX 12720, Accra, Accra Region

What's nearby

  • Makola Market - 11 min walk - 0.6 miles
  • Independence Square - 17 min walk - 0.9 miles
  • Accra International Conference Centre - 19 min walk - 1.0 mile
  • Ghana State House - 3 min drive - 1.2 miles
  • Oxford Street - 4 min drive - 1.7 miles

Getting around

  • Kotoka Intl. Airport (ACC) - 16 min drive

Restaurants

  • ‪Kempinski Executive Lounge - ‬13 min walk
  • ‪The Deli Restaurant Movenpick Ambassador Hotel - ‬6 min walk
  • ‪Khana Khazana Indian Restayrant - ‬13 min walk
  • ‪COCOBOD Confectionery Shop - ‬15 min walk
  • ‪Old Timers - ‬2 min drive

About this property

Accra City Hotel

Family-friendly hotel located in Osu Klottey
Consider a stay at Accra City Hotel and take advantage of an airport shuttle, a terrace, and shopping on site. Stay connected with wired Internet (surcharge), and guests can find other amenities such as mini golf and a garden.
Other perks at this hotel include:
  • An outdoor pool
  • Bike rentals, tennis courts, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, meeting rooms, and multilingual staff
  • A TV in the lobby, an elevator, and a front-desk safe
Room features
All 186 rooms offer comforts such as air conditioning, as well as perks like high-speed internet and free newspapers.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with cable channels

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Wired internet (USD 5)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • In-room crib
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib

Bathroom

  • Hair dryer

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for wired internet in public areas: USD 5.0 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system

Property is also known as

Accor Accra City Centre
Accra Novotel
Novotel Accra City Centre Hotel
Novotel Accra City Centre
Novotel Accra City Centre Hotel Accra
Accra City Hotel Hotel
Accra City Hotel Accra
Accra City Hotel Hotel Accra

Frequently asked questions

Does Accra City Hotel have a pool?

Yes, this property has an outdoor pool.

Is Accra City Hotel pet-friendly?

Yes, pets are allowed at this property.

Does Accra City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Accra City Hotel located?

Located in Osu Klottey, this family-friendly Accra hotel is within a 15-minute walk of National Theatre of Ghana, Makola Market, and Accra Arts Centre. National Museum of Ghana and Kwame Nkrumah Memorial are also within 15 minutes.

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Accra City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 106 reviews
Rating 8 - Good. 51 out of 106 reviews
Rating 6 - Okay. 26 out of 106 reviews
Rating 4 - Poor. 10 out of 106 reviews
Rating 2 - Terrible. 1 out of 106 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10

I was traveling to the U.S. and had to overnight in Accra. Novotel was clean, staff friendly, and the food tasty (although the room service a bit slow).
This review was submitted before 2018 and has not been verified.

6/10

This hotel needs a general upgrade. On arrrival the TV, wifi and safe did not work properly. By the time I left the TV had been repaired and the wifi was a little better than before. Novotel must understand that a good wifi connection is essential for business travellers. We don't necessarily enjoy meeting each other in the bar and loby area because our wifi connection keeps fading in and out in our rooms. On the plus side the staff were very pleasant. The only downside was refusing a late check out because the "hotel was full" - ordinarily I would accept this, but as they did not clean my room before 2 - 3 pm each day I could not see how it mattered. The food was reasonably priced and the breakfast better than expected.
This review was submitted before 2018 and has not been verified.

8/10

The airport transfer service was good and also the buffet breakfast. The air conditioning unit in my room was very loud and the room felt a little bit damp.
This review was submitted before 2018 and has not been verified.

8/10

l'emplacement au centre de Accra mais proche aéroport, les chambres propres et le personnel accueillant. Très bon hôtel pour les voyageurs d'affaire
This review was submitted before 2018 and has not been verified.

6/10

Stayed at Novotel for business visit. Staff very friendly. Room a bit stuffy but very clean. Food variety was super! Close to all facilities
This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

6/10

I spent 5 nights at Novotel and loved it.The only thing I had a problem with was the staff.They were not very hospitably, they never used to greet.The staff were highly unfriendly but food was good and room was very clean.
This review was submitted before 2018 and has not been verified.

6/10

Sinc with former resident hair... beth needed serious repairs, bufe was with big variety but not tasty
This review was submitted before 2018 and has not been verified.

8/10

Service levels have improved in the restaurant. The pool/bar area always a nice place to relax and reply to emails. Internet works better as well. Found out that they will refurbish the hotel soon. Only gripe is that you have to grab a taxi to go anywhere interesting and the taxi's based at the hotel rip you off.
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

4/10

Comme les quelques autres grands hôtels de Accra, celui-ci est cher. En plus d'être cher, le Novotel est aussi une demi-ruine. Tout y est vieux, usés et mal-entretenus. Le style est démodé (a-t-il jamais été beau?), très bon-marché et racommodé de partout (quand les choses ont été racommodées). Ce n'est pas vraiment ce qu'on attend pour plus de 200€/la nuit. Le meilleur de cet lieu est sans doute la machine Nespresso au petit déjeuner.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

8/10

Rent og fint, gode senger, god frokost, ingen mygg eller andre kryp. Alt en trenger for et jobopphold.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

8/10

excellent location for business and great service. the food is lovely and varied and the wifi connection fair.
This review was submitted before 2018 and has not been verified.

8/10

I was in Accra for an exam and that is what I was preoccupied with. Also I stayed for only one night, but the little time I spent was pretty good.
This review was submitted before 2018 and has not been verified.

8/10

Had a really enjoyable 2 night stay here for a work trip. Friendly staff and even bought 2 of the paintings hanging in the lobby!
This review was submitted before 2018 and has not been verified.

6/10

Brauchbares Hotel im Zentrum, Preis Leistungsverhältnis akzeptabel, Hauptspeisen bei Buffet fallen negativ auf
This review was submitted before 2018 and has not been verified.

8/10

Le niveau de confort habituel, petit-déjeuner à la hauteur du standard Novotel. Belle piscine, qui ne semble pas immense mais qui est finalement assez spacieuse. Une bouteille d'eau minérale est offerte dans la chambre chaque jour. Seul bémols : la salle de bain, tuyau de la douchette qui fuyait et support douchette cassée. l'agent d'entretien qui est venu voir le problème a dit "faut mettre la main comme ça" :) Tout le personnel est bien sympathique au demeurant !
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

4/10

Hotel stuff does not work hard and they did not care about their guest. Room service was not good.
This review was submitted before 2018 and has not been verified.

4/10

Kwasi Ofori Addo had alredy inform the hotel to pick up at the airport however they did not picked up him. Hotel room service was not good. Some stuff are good but most of stuff did not wark hard. Need more improve improve their total service.
This review was submitted before 2018 and has not been verified.

6/10