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Hotel Arcos del Parque

3.0 star property
Travelers can relax by the inviting pool or explore international cuisine at every meal, making this an ideal base for adventurous spirits

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Photo gallery for Hotel Arcos del Parque

Food court - Hotel Arcos del Parque (Acayucan)
Exterior - Hotel Arcos del Parque (Acayucan)
Porch - Hotel Arcos del Parque (Acayucan)
Lobby sitting area - Hotel Arcos del Parque (Acayucan)
Outdoor pool - Hotel Arcos del Parque (Acayucan)
Hotel Arcos del Parque offers a peaceful retreat with its outdoor pool and on-site cafe serving fresh coffee. Guests appreciate the convenience of in-room WiFi while sampling diverse international dishes at La Cascada restaurant, a favorite among previous visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi

Single Room

8.0 out of 10
Very good
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Acayucan is home to Hotel Arcos del Parque. Local points of interest include Parroquia San Martin Obispo, Palacio Municipal, and La Ceiba. Visit our Acayucan travel guide
Map
Hidalgo No. 14, Centro, Acayucan, VER, 96000

What's nearby

  • Palacio Municipal
    1 min walk - 0.1 miles
  • Parroquia San Martin Obispo
    1 min walk - 0.1 miles
  • Estadio 18 de Marzo
    48 min drive - 42.6 miles
  • San Pedro Church
    52 min drive - 39.6 miles
  • El Manati Natural Aquatic Park
    58 min drive - 40.7 miles

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National)
    54 min drive

Restaurants

  • Dulceria El Payaso
    6 min walk
  • acayucan
    3 min walk
  • La Barra de Alvarado
    5 min walk
  • LAS ARRACHERAS DEL CENTRO
    2 min walk
  • Los Comixcales
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 90 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Cascada

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Arcos del Parque have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Arcos del Parque pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Arcos del Parque?

Check-in start time: 10 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Arcos del Parque?

Check-out is at 2 PM.

Where is Hotel Arcos del Parque located?

Situated in Acayucan, this hotel is steps from Parroquia San Martin Obispo and Palacio Municipal. La Ceiba is 4.5 mi (7.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arcos del Parque Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 165 out of 374 reviews
Rating 8 - Good. 127 out of 374 reviews
Rating 6 - Okay. 44 out of 374 reviews
Rating 4 - Poor. 18 out of 374 reviews
Rating 2 - Terrible. 20 out of 374 reviews

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay across from a nice park with several dining options
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and practical hotel: central, parking, comfy beds, a/c, internet, good shower. The staff was very friendly, the restaurant looked really good. What else do you want?
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Don

Liked: Staff & service
Disliked: Property conditions & facilities
It's a old hotel that needs complete renovation but for one night it was sufficient. Cockroach on floor soon as I walked in. It has a large pool. Attached restaurant was
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff with plenty of great dining options nearby - I've stayed here twice already in my trips across Mexico and I will definitely stay again!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in Acayucan, I highly recommend this hotel - people are super friendly and helpful - room was very clean and well kept
Stayed 1 night in Nov 2024
Verified

8/10 Good

frans

Liked: Cleanliness, amenities, property conditions & facilities
Hotel faces the lively central plaza of the city. On site parking. Good room and bathroom. Great large pool that you can actually swim in. Noisy A/C, because no way to turn the fan down to low. I think this is only because the supplied remote is configured that way.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Room was clean, beds comfortable, pillows so so. Room was small and a bit run down. Safe parking. Very friendly staff. Restaurant was convenient, food so so. Good central location, good location for traveling. Nice that it was pet friendly, but the pet charge was high.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible won’t stay at this place anymore, pool was close, People talking on their phones in hallways in the middle of the night front desk didn’t do anything about it even that i reported
Stayed 3 nights in Apr 2024
Verified

8/10 Good

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Internet
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jose alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicoo
Stayed 1 night in Aug 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Javier, Guatemala

Very well located. Good parking. Good restaurant.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Slept comfortably though the bed was hard. I liked everything but the towels.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

J

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, ok for a night
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Very basic city center hotel with secure parking. You will need to give them a set of car keys as they pack cars into the central courtyard.
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was secure and the valet did a great job maneuvering. The staff were accommodating. Definitely call ahead of bringing a pet with you to make sure there is a pet friendly room available
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was very dirty and abandoned. The hot water was luke warm. The staff was very kind.
Verified

10/10 Excellent

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Ivar

Disliked: Cleanliness, staff & service, amenities
Our stay at Hotel Arcos del Parque was truly a terrible experience. The room was very small — which we could have accepted — but the real issue was the extreme noise. It felt as if there were no walls between the rooms. We could hear our neighbor coughing all night, their television constantly on, and people walking around the courtyard. Every sound came straight through. Because of this, we barely slept. Even worse, it created a strong feeling of insecurity. You simply don’t feel protected when you can hear everything so clearly — it makes you wonder how easily someone could enter. Save your money and choose a better hotel, even if it means staying further away from this area. Honestly, sleeping in your car — something we would normally never recommend — might feel safer. In one word: awful.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Jeno

Liked: Cleanliness
Disliked: Property conditions & facilities
Only think I liked is safe parking and clean room. Pool was filthy, no fridge , no micro, nothing else beside beds basically. Everything is quite dated….
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Samuel

noisy during nighttime. The receptionist was not nice when answering questions, she needs to be more humble.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Ulbester

Ok
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Roberto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First of all, they don’t have security in the hotel or someone to keep an eye overnight, people drinking in the middle of the night in the hallways, strangers jump into my parents balcony at night to take the table and chairs so they can drink!!! There’s was a guy who every night come to our front door and talk on the phone around midnight till 2 AM, we called front desk but they didn’t do anything about it, pool was close, Expedia didn’t mention anything in their Website when I booked my rooms. Very disappointed I would never and I mean never stay in this hotel again.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

María Enriqueta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atencion del personal excelente
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

MIGUEL ANGEL

Liked: Staff & service
PARA ESTANCIA DE PASO ES SUFICIENTE, EL PERSONAL ATENTO Y AMABLE, AIRE ACONDICIONADO BUENO, LA HABITACION ES PEQUEÑA PARA 3 ADULTOS, LA COLADERA DEL BAÑO SUELTA Y EL AGUA SE ENCHARCA YA QUE NO DRENABA RAPIDO, NO HAY GANCHOS PARA COLGAR ROPA, LA ALBERCA LA USAMOS PERO NO ESTABA MUY LIMPIA YA QUE HABÍA INSECTOS MUERTOS Y HOJAS FLOTANDO YA QUE SOLO LA LAVAN POR LA MAÑANA, EL ESTACIONAMIENTO ES POCO INCOMODO SI VAS EN CAMIONETA HAY QUE DEJAR LLAVES Y LOS AUTOS LOS ESTACIONAN MUY PEGADOS, HAY MUCHAS ESCALERA POR LO QUE PARA PERSONAS CON MOBILIDAD REDUCIDA NO ES PRACTICO, EN EL RESTAURANTE ATIENDEN BIEN Y RAPIDO AUNQUE LOS PRECIOS SON LIGERAMENTE ALTOS, NOS TOCÓ FIESTA EN EL PARQUE Y ESTUVIERON TRONANDO CUETES COMO HASTA LAS 12 DE LA NOCHE
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los baños muy mala condicion
Stayed 5 nights in Apr 2026