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Ritz Acapulco Hotel de Playa

Photo gallery for Ritz Acapulco Hotel de Playa

Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board

Overview of Ritz Acapulco Hotel de Playa

Ritz Acapulco Hotel de Playa

2.5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670

Explore the area

  • Popular LocationCondesa Beach1 min walk
  • Popular LocationParque Papagayo11 min walk
  • Popular LocationDiana the Huntress14 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)16 min drive

Choose dates to view prices

About this area

Acapulco

Located in Acapulco, Ritz Acapulco Hotel de Playa is on the beach. Gran Plaza Shopping Mall and Plaza Bahia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condesa Beach and Parque Papagayo. Traveling with kids? Consider El Rollo Acapulco and Naval History Museum.

What's nearby

  • Condesa Beach - 1 min walk
  • Gran Plaza Shopping Mall - 2 min walk
  • Papagayo Beach - 4 min walk
  • Parque Papagayo - 11 min walk
  • Diana the Huntress - 14 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 16 min drive

Restaurants

  • Villalinda – Beachfront restaurant with a bar. Serves breakfast, lunch, and dinner.
  • La Cava – Restaurant offering Mediterranean cuisine. Serves dinner. Reservations required.

About this property

Ritz Acapulco Hotel de Playa

Family-friendly beachfront property near Gran Plaza Shopping Mall
At Ritz Acapulco Hotel de Playa, hit the beach, dine onsite at Villalinda, or enjoy a drink at one of the property's 2 bars/lounges. All 240 rooms offer free WiFi, plasma TVs with cable channels, and safes.
Ritz Acapulco Hotel de Playa offers 240 accommodations with safes and complimentary toiletries. Plasma televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/boogie boarding
Windsurfing

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 58 per night)
  • Area shuttle (surcharge)

Food and drink

  • All buffet meals, snacks, and local non-alcoholic beverages included
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • Cable channels
  • Plasma TV

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 07 and May 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: MXN 58 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Playa Inclusive
Ritz Acapulco Hotel de Playa Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel de Playa All-inclusive property
Ritz Acapulco Hotel de Playa All-inclusive property Acapulco

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 164 out of 528 reviews
5 - Excellent 31%
Rating 4 - Good. 187 out of 528 reviews
4 - Good 35%
Rating 3 - Okay. 114 out of 528 reviews
3 - Okay 22%
Rating 2 - Poor. 38 out of 528 reviews
2 - Poor 7%
Rating 1 - Terrible. 25 out of 528 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Liked: Cleanliness
Due to COVID19 measures, we could not use the all inclusive meals because of long queues over the weekend
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice buffet and great nightly shows!
Stayed 6 nights in May 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the food and drinks are great! Each night they have great entertainment shows.
Stayed 6 nights in May 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Could do better with food options though.
Stayed 2 nights in Dec 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021