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Ritz Acapulco Hotel All Inclusive

5.0 star property
Travelers can unwind by the pool or take a romantic stroll along the beachfront at this all-inclusive resort where relaxation comes naturally

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Photo gallery for Ritz Acapulco Hotel All Inclusive

2 outdoor pools, pool umbrellas, sun loungers - Ritz Acapulco Hotel All Inclusive (Acapulco)
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view - Ritz Acapulco Hotel All Inclusive (Acapulco)
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view - Ritz Acapulco Hotel All Inclusive (Acapulco)
2 outdoor pools, pool umbrellas, sun loungers - Ritz Acapulco Hotel All Inclusive (Acapulco)
Property entrance - Ritz Acapulco Hotel All Inclusive (Acapulco)
The Ritz Acapulco Hotel All Inclusive offers a prime beachfront location with sun loungers. Enjoy Mediterranean cuisine at two restaurants or drinks at two ocean-view bars. WiFi, dry cleaning/laundry services, and attentive staff ensure a memorable stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

In-room safe, desk, laptop workspace, blackout drapes

Standard Single Room, 1 King Bed, Partial Sea View

  • Sleeps 4
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Partial Sea View

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Partial Sea View

  • Sleeps 4
  • Free WiFi

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View | In-room safe, desk, laptop workspace, blackout drapes

Standard Single Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(59 reviews)
  • Partial sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite

In-room safe, desk, laptop workspace, blackout drapes

Suite

  • 42 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Partial Sea View

Standard Double Room, 2 Double Beds, Partial Sea View | View from room

Standard Double Room, 2 Double Beds, Partial Sea View

7.8 out of 10
Good
(71 reviews)
  • Partial sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Partial Sea View

Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view

Studio Suite, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(17 reviews)
  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View | In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds, Partial Sea View

  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located on the beach, Ritz Acapulco Hotel All Inclusive is in Costera Acapulco, a neighborhood in Acapulco. Diana the Huntress and Acapulco Historical Museum of Fort San Diego are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Parque Papagayo. Plaza Bahia and Galerías Acapulco are two other places to visit that come recommended. Visit our Acapulco travel guide
Map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670

What's nearby

  • papagayo rojo posado sobre una rama
    Parque Papagayo
    2 min walk - 0.1 miles
  • Wide view of Acapulco Bay from the sea taken with a drone
    Papagayo Beach
    5 min walk - 0.3 miles
  • Condesa Beach
    Condesa Beach
    8 min walk - 0.5 miles
  • Diana Cazadora al atardecer Ciudad de México
    Diana the Huntress
    17 min walk - 0.9 miles
  • Galerías Acapulco
    1 min walk - 0.1 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    32 min drive

Restaurants

  • Vips
    1 min walk
  • Starbucks
    3 min walk
  • McDonald's
    2 min walk
  • Rosmar
    3 min walk
  • Woolworth Café W
    4 min walk

About this property

Ritz Acapulco Hotel All Inclusive

Luxury all-inclusive property near Parque Papagayo
Located close to Galerías Acapulco and Plaza Bahia, Ritz Acapulco Hotel All Inclusive provides 2 poolside bars, dry cleaning/laundry services, and 2 bars. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. The on-site restaurant, Villalinda, offers breakfast, lunch, dinner, and al fresco dining. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Self parking (surcharge), an area shuttle, and babysitting (surcharge)
  • Smoke-free premises, meeting rooms, and luggage storage
  • ATM/banking services, beach umbrellas, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 240 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch plasma TVs with cable channels
  • Childcare services, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (MXN 150 per night)

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Margaritas
  • Villalinda

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does Ritz Acapulco Hotel All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Ritz Acapulco Hotel All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 150 per night.

What time is check-in at Ritz Acapulco Hotel All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Ritz Acapulco Hotel All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Ritz Acapulco Hotel All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, aerobics classes, and more.

Where is Ritz Acapulco Hotel All Inclusive located?

Nestled on the beach, this Costera Acapulco property is just steps from Galerías Acapulco and Parque Papagayo. Condesa Beach and Plaza Bahia are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ritz Acapulco Hotel All Inclusive Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 586 out of 1163 reviews
Rating 8 - Good. 271 out of 1163 reviews
Rating 6 - Okay. 148 out of 1163 reviews
Rating 4 - Poor. 71 out of 1163 reviews
Rating 2 - Terrible. 87 out of 1163 reviews

Reviews

Verified

10/10 Excellent

Angélica Maribel

Liked: Amenities
Everything was so good, especially the food and the amenities.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay there again!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Aleph Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kim Fung

Liked: Staff & service, amenities, property conditions & facilities
Excellent view with equally excellent service. A few things can be improved: 1. The door to the balcony didn't close properly. 2. The air conditioning is either too cold or too hot at this time of the year (March). 3. Hand sanitizer would be nice, especially when the water at the tap tends to be iffy.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Fransica

Liked: Staff & service, property conditions & facilities, room comfort
The room was a great size but it was a bit dirty. Staff was nice and helpful. There was a galleria right across the street with good shopping stores and food court.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Ivan at check in was rude & not welcoming at all. Very few staff was nice and helpful. Food was ok. The whole building needs renovation. I would never return to stay at this place.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, all of them! Special acknowledge to the staff at kids Center, so nice. Location great, however at a noisy intersection, no need for alarm clocks, be ready to awaken by constant bus horns. Overall great value for price.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Giovana

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was great, and the food and evening events were enjoyable. However, the drinks were terrible—I’m almost certain they were not serving real alcohol. The pools also closed far too early. All pools shut down at 8 p.m., and the adults-only pool should have stayed open until at least 11 p.m. The rooms are very outdated, with visible rust in the sinks and throughout the bathrooms. Overall, I still enjoyed my stay, but this property could be much better. It clearly needs significant reinvestment.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Erik

Great place to stay, enjoy and relax!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

JOSE ARTURO CARDENAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, Need more improvement in food
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Angelica

This is my second time staying at this hotel, I recommend who
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Oscar

Excelente
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

FABIAN

Liked: Cleanliness, property conditions & facilities
-
Stayed 3 nights in May 2026
Verified

10/10 Excellent

RIAZ

Liked: Cleanliness, staff & service, amenities
great staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Beatriz Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Excelente personal
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

liliana

Disliked: Cleanliness, amenities
Food was terrible
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Jacques

The room ok and staff ok. But this hotel don't give noting information and no assistance onamenities in and out the hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

yessica

Liked: Cleanliness, staff & service, amenities
Excellent !!!!!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

América

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sandy flor

Liked: Cleanliness, staff & service, property conditions & facilities
New adult pool and kids pool
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Not 5 stars, but great staff! Food was just ok. Tons of kids.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Wilebaldo Jonathan

Liked: Cleanliness
No, doors broken
Stayed 3 nights in Dec 2025