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Quinta Real Acapulco

4.5 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for Quinta Real Acapulco

Exterior
Suite Gobernador King | Minibar, in-room safe, desk, blackout drapes
Gran Clase Suite King | Minibar, in-room safe, desk, blackout drapes
Suite Gobernador King | Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Room service
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite Gobernador King

Suite Gobernador King | Minibar, in-room safe, desk, blackout drapes

Suite Gobernador King

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Separate bedroom
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King

Master Suite King | Minibar, in-room safe, desk, blackout drapes

Master Suite King

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Dos Camas

Master Suite Dos Camas | Minibar, in-room safe, desk, blackout drapes

Master Suite Dos Camas

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Suite Dos Camas

Gran Clase Suite Dos Camas | Minibar, in-room safe, desk, blackout drapes

Gran Clase Suite Dos Camas

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Suite King

Gran Clase Suite King | Minibar, in-room safe, desk, blackout drapes

Gran Clase Suite King

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Paseo De La Quinta No 6, Fracc. Real Diamante, Acapulco, GRO, 39897

What's nearby

  • Arena GNP Seguros - 16 min walk - 0.9 miles
  • El Revolcadero - 3 min drive - 1.2 miles
  • Playa Revolcadero - 7 min drive - 1.8 miles
  • Majahua Beach - 8 min drive - 1.1 miles
  • Punta Diamante Beach - 13 min drive - 3.5 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 12 min drive

Restaurants

  • ‪Playa Majahua - ‬4 min drive
  • ‪Azul Mar & Tierra - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪La Casa de la Pasta - ‬4 min drive
  • ‪Celeste Beach House - ‬4 min walk

About this property

Quinta Real Acapulco

Luxury boutique hotel located in Acapulco Diamante
Consider a stay at Quinta Real Acapulco and take advantage of a poolside bar, a terrace, and shopping on site. Treat yourself to a massage at the onsite spa. The on-site restaurant, Tierra Mia, offers breakfast, dinner, and ocean views. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
  • Multilingual staff, a gift shop, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 63 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Designer toiletries, tubs or showers, and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 294 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Bocana
  • Lobby Bar
  • Tierra Mia

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 294 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Acapulco Quinta Real
Quinta Acapulco
Quinta Real Acapulco
Quinta Real Hotel Acapulco
Real Acapulco
Acapulco Quinta Real Hotel
Quinta Real Acapulco Hotel Acapulco
Quinta Real Acapulco Hotel
Quinta Real Acapulco Hotel
Quinta Real Acapulco Acapulco
Quinta Real Acapulco Hotel Acapulco

Frequently asked questions

Does Quinta Real Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Quinta Real Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quinta Real Acapulco?

Self parking is free at this property.

What time is check-in at Quinta Real Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quinta Real Acapulco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Quinta Real Acapulco provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Quinta Real Acapulco located?

Nestled on the beach, this Acapulco Diamante hotel is within 1 mi (2 km) of Arena GNP Seguros, Majahua Beach, and Playa Hermosa. Playa Puerto Marqués and Playa Revolcadero are also within 2 mi (3 km).

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Quinta Real Acapulco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 385 out of 665 reviews
Rating 8 - Good. 170 out of 665 reviews
Rating 6 - Okay. 66 out of 665 reviews
Rating 4 - Poor. 28 out of 665 reviews
Rating 2 - Terrible. 16 out of 665 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nicely, friendly, a perfect place for vacations
Stayed 4 nights in Jun 2022

10/10 Excellent

israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Eulalio

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is at a cliff so the view is wonderful
Stayed 4 nights in Jun 2023

10/10 Excellent

hyon suk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Recommend this hotel.
Stayed 3 nights in Jul 2022

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Acapulco hotel with excellent service

Very pleasant stay in a perfect location in Acapulco. The service is excellent, and I want to specially mention Victor, server at the restaurant, as he went above and beyond to make sure we were satisfied. Don't forget to try the pina colada served at the pool and on the beach, it is especially delicious.
Stayed 3 nights in Jul 2023

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!
Stayed 5 nights in Apr 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Beautiful beach, the best in Acapulco. The staff was always courteous. Cleaned room and the view from the balcony was fantastic!

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!! I was treated like a queen!!
Stayed 2 nights in Jul 2022

10/10 Excellent

Edmundo Mora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really nice, and quiet, The ocean view its amazing. Its next to Revolcadero beach, even though is a Crowed and popular beach, the hotel have the benefit of being several yards from the crowded spaces, the beach is vast and its clean. The pool it is open 24/7. The staff its really kind and polite. Try the artisan coconut ice cream, it's really delicious.
Stayed 3 nights in May 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Watermen the property is in an ideal location with the best surf in Diamante. I own beach house six hours south of Acapulco in Puerto Escondido and another one four hours north in Troncones. I like to stay here to break up the long drive. I have stayed here now four different times and love it. The staff is excellent so no reason to go anywhere else.
Stayed 1 night in Apr 2023

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will go again

The location is spectacular… surrounded by an entire private neighborhood that’s great for beautiful morning walks and a private beach that I loved, quiet and tranquil. The beds and pillows were amazing- I couldn’t have slept better. The food was also good and affordable and we really enjoyed the service by the pool. The rooms are dated and they are a bit stingy with drinking water in the room, but the views make up for the old couches :)
Stayed 3 nights in Feb 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All okay

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities
Service was impeccable, but AC was malfunctioning and Tv also. Bugs found around toilet and no coffee in bedroom.
Stayed 1 night in Oct 2023

4/10 Poor

Gustavo

Liked: Staff & service
Disliked: Property conditions & facilities
Food was very limited and really bad. My wife got sick eating shrimp at beach level restaurant. By far, nothing close to previous experiences in other Quinta Real Hotels. Not recommended at all.
Stayed 1 night in Jul 2023

10/10 Excellent

GILBERTO JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

It was our Honeymoon and everything was perfecto, with 1 excemption, my golf cap was taken by someone at the pool AND dissapear. Talk to Janna and She was It was nowhere to be found
Stayed 3 nights in Aug 2022

8/10 Good

Steve

Liked: Cleanliness, staff & service
The Staff is absolutely excellent! The property location is excellent! The beach in front maybe best in the area. However, the entire property is showing it's age. The bed and pillows were excellent however the towels were torn and worn out? No hand towels in the bathrooms? Room felt dirty. The lounge chairs and pads were worn out at the pool? Food was marginal at best. The facilities in general are overdue for a remodel!

4/10 Poor

Thomas

Liked: Cleanliness, room comfort
Disliked: Staff & service
We paid for one of the suites for 2 nights. The room was clean and comfortable if a little dated. The bed was comfortable. We went to dinner the first night. We ordered the sashimi. It came to the table room temperature. I ordered a Caesar salad. They put bottled blue cheese. When I called them on it they insisted it was Caesar. Whatever. My wife ordered the red snapper. It was the toughest piece of fish we have ever had. Then they left the salad I didn’t eat on the bill. When my wife asked for extra coffee pods at the front desk she was told there would be a surcharge. I’m paying for a suite and you are going to nickel and dime me for coffee pods. The next night when I ordered ice for the room that took forever to get there. Don’t waste your money at the restaurant and temper your customer service expectations if you go to this hotel
Stayed 2 nights in Apr 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
This is a premier hotel. As far as beachfront lodges go, it would be hard to compete with Quinta. The staff, on the whole, are terrific. And the accommodations tremendous! BUT, there are a few things to be aware of…. The restaurant is VERY EXPENSIVE. We (two) had a total of five meals over three days, and it cost me over $750. I don’t know how that’s possible, except that I did not pay sufficient attention to the pricing in pesos. It would benefit the international traveler to ensure all menus contain $ listings, instead of only displaying peso prices. It’s a tourist getaway, so there is obviously no hesitation to charge exorbitantly. I’m still astounded by the amounts. Another thing to consider… the hotel does not have easy access. The heavy security apparatus makes coming and going a challenge. If you’re traveling by taxi, it can be an aggravation. I would rent a car if I had it to do over again. There was one incident with a guest in the suite above playing excessively loud music, apparently preferring to party rather than enjoy the surf side experience. I complained to the front desk, and fortunately the matter was resolved within an hour. The main thing to bear in mind is, Quinta is not within easy walking distance to common services, like grocery stores, restaurants and malls. Be prepared to spend on transportation if you’re planning to go out and visit places in Acapulco. But if your objective is a relaxing seaside stay, there is possibly no better place in Acapulco.

10/10 Excellent

Hugo

Stayed 5 nights in Feb 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO PERFECTO
Stayed 2 nights in Oct 2023

10/10 Excellent

VICTOR

Stayed 2 nights in Oct 2023

10/10 Excellent

Jorge

Stayed 2 nights in Oct 2023

6/10 Okay

JOSE

Liked: Property conditions & facilities, room comfort

JOSAALO

EL PERSONAL DE LIMPIEZA A CUARTOS NO LAVA LA CRISTALERIA OCUPADA, SE SUPONE QUE OTRA PERSONA SE ENCARGA DEL ASUNTO Y ESA PERSONA NUNCA LLEGABA?????
Stayed 5 nights in Oct 2023

2/10 Terrible

Jose Guadalupe

Stayed 2 nights in Oct 2023

10/10 Excellent

JUAN MARCIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo me encanta ese hotel
Stayed 1 night in Oct 2023