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Playa Suites

4.0 star property
Family fun on the beach, with 4 outdoor pools, near Diana the Huntress

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Photo gallery for Playa Suites

On the beach, white sand, sun loungers, beach umbrellas
Junior Suite | Down comforters, in-room safe, iron/ironing board
Point of interest
4 outdoor pools, pool umbrellas, sun loungers
Sundeck

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • All inclusive
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, iron/ironing board

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Bahia Suite

Bahia Suite | Down comforters, in-room safe, iron/ironing board

Bahia Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Down duvet
Separate bedroom
  • 59 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar Suite

Estandar Suite | Down comforters, in-room safe, iron/ironing board

Estandar Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Partial Sea View

Down comforters, in-room safe, iron/ironing board

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for 2-Bedroom Apartment Junior With Partial Sea View

Down comforters, in-room safe, iron/ironing board

2-Bedroom Apartment Junior With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for 2-Bedroom Apartment Standard With View

Living area | Flat-screen TV

2-Bedroom Apartment Standard With View

  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for Suite Standard With Street View

Down comforters, in-room safe, iron/ironing board

Suite Standard With Street View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite With Sea View

Interior

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

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About the neighborhood

Map
Av Costera Miguel Aleman No 123, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 4 min walk - 0.3 miles
  • Condesa Beach - 5 min walk - 0.3 miles
  • Parque Papagayo - 16 min walk - 0.9 miles
  • Papagayo Beach - 18 min walk - 1.0 mile
  • La Quebrada Cliffs - 5 min drive - 3.2 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Cafe Punta del Cielo - ‬2 min walk
  • ‪Texas Ribs - ‬2 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪Los Tarascos - ‬2 min walk
  • ‪Vips - ‬3 min walk

About this property

Playa Suites

Upscale family-friendly hotel near Diana the Huntress
Located close to Condesa Beach and Parque Papagayo, Playa Suites provides a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Indulge in a manicure/pedicure, a facial, and a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. In addition to a coffee shop/cafe and a playground, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • 4 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and a vending machine
  • Tour/ticket assistance, beach towels, and luggage storage
  • Beach umbrellas, a gift shop, and a reception hall
Room features
All 488 rooms have comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like safes.
More conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and daily housekeeping

All inclusive details

All-inclusive room rates at Playa Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Morro
  • Las Gaviotas

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,264 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • 2 buildings
  • Built in 1997
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250.00 for adults and MXN 150.00 for children
  • Valet parking fee: MXN 100 per night
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Playa Suites
Playa Suites Acapulco
Playa Suites Hotel
Playa Suites Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Acapulco Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Hotel
Playa Suites Acapulco
Playa Suites Hotel Acapulco

Frequently asked questions

Does Playa Suites have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Playa Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Suites?

Valet parking is available for MXN 100 per night.

What time is check-in at Playa Suites?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Playa Suites?

Check-out is at noon.

Are there all-inclusive benefits at Playa Suites?

Some rate plans available at this hotel are all-inclusive.

Where is Playa Suites located?

Nestled on the beach, this Costera Acapulco hotel is within a 5-minute walk of Diana the Huntress and Condesa Beach. Parque Papagayo and La Quebrada Cliffs are also within 6 mi (10 km).

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Playa Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 233 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 242 out of 1000 reviews
Rating 4 - Poor. 128 out of 1000 reviews
Rating 2 - Terrible. 132 out of 1000 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a good location for this hotel, very convenient.
Stayed 4 nights in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Jan 2025

2/10 Terrible

elena

Disliked: Staff & service, amenities, property conditions & facilities
The AC was not working, the safe did not work and we called several time to get fixed but nothing was done. There was no where to sit after 10:30 pm because they did not allow anyone outside of the lobby. They were not helpful at all. The only staff that was very helpful was the staff in the kitchen. But other then that I would not return.
Stayed 4 nights in Jan 2025

10/10 Excellent

ALEJANDRA

Liked: Property conditions & facilities
😍
Stayed 1 night in May 2024

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check-in/reception is very disorganized. I waited 40 minutes to get my room.
Stayed 4 nights in May 2024

10/10 Excellent

Leticia

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

4/10 Poor

Ivonne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location is perfect, the hotel facilities are old, the furniture in the rooms is broken, the towels are too old, there are no sockets to connect the telephone, only in the sink.
Stayed 1 night in Sep 2023

2/10 Terrible

Freddy william

Disliked: Staff & service, amenities, property conditions & facilities
Everything about the hotel was okay, servers were great, maintenance service was horrible room did not have a functional AC, the safe didnt lock had to call the front desk several times to get anybody to help and several times I never got help to add also had construction at 7:00am in the morning in one of their High end Suites . We had nothing fixed or no help at all I will not recommend this hotel to nobody at all. The last night the AC was blowing at it fullest I was told by maintenance that that's all the AC would blow he also promised me some fans which he never showed up with at all I slept inside of sauna that's the way the room felt. It was horrible communication and no help at all also the hotel does not have a place where you could hang out after 10:30 they turn everything off and expect you to hang around in the lobby it's supposed to be an all inclusive but it's not at all I truly will not be recommending this hotel at all or even go back no customer service horrible experience
Stayed 4 nights in Jan 2025

2/10 Terrible

GERARDO

Disliked: Amenities
A/C poor condition clogged toilet staff nto professional I won’t recommend for no body!
Stayed 1 night in Mar 2024

8/10 Good

juan

Liked: Cleanliness, staff & service
I LIKE THE SERVICE THE PLACE AROUND THE HOTEL, CLOSE TO EVERYTHING FURNITURE TOO OLD, AND I DIDN'T GET WIFI SERVICE, BAD WIFI SERVICE NEVER GET WIFI, NO IN THE LOBBY NOT IN THE RESTAURANT, THEY NEED TO UP DATE THOSE SERVICE 😡
Stayed 4 nights in Jul 2023

4/10 Poor

Mario

Regular

2/10 Terrible

PATRICIA

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is extremely old and dirty, seems it hasn’t been restored or updated since its opening. The bathroom tub was amazingly rusty, the curtains didn’t work. Hair dryer and iron available only if you sign a document and they telling you that you need to give them back, that’s ridiculous. This is a hotel that I will NEVER come back and that I DO NOT recommend at all.
Stayed 3 nights in Mar 2023

2/10 Terrible

Velia

Disliked: Cleanliness, property conditions & facilities
Furniture is super old and rusted, towels are REALLY OLD smell humid, NO HAND TOWELS OR shampoo or soap. They don’t offer any amenities. Wall lamps rusted and falling apart. Not even one decoration in any wall. Sofa bed old and dirty. Rooms smell humid. Front desk is falling apart old and not welcoming!!! I think this place used to be beautiful but it’s never been updated. The pool is rusted all around. Simply disappointing!!!

10/10 Excellent

Alma Nidia

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 2 nights in Apr 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio del personal
Stayed 2 nights in Apr 2025

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta mal lo del bar cierran temprano y seaglomera mucha gente en un solo lugar no hay suficientes para el servicio de vevidas
Stayed 2 nights in Apr 2025

10/10 Excellent

KATIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Edith Montserrat

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El personal es muy amable. La comida está muy rica, sin embargo el hotel está en condiciones muy inadecuadas. Luce muy viejo y sucio.
Stayed 4 nights in Mar 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 2 nights in Feb 2025

6/10 Okay

Laura

Disliked: Cleanliness, property conditions & facilities
En general las instalaciones dejan mucho que desear, muy descuidadas, El mobiliario principalmente de playa ya muy desgastados, rotos, La puerta de la habitación hasta se atoraba, el desayuno buffet con muchas áreas de oportunidad para mejorar, el registro a la hr de llegada muy lento tardamos 1 hr
Stayed 2 nights in Feb 2025

4/10 Poor

Martin

Disliked: Amenities, property conditions & facilities
Habitación sin servicio
Stayed 3 nights in Feb 2025

6/10 Okay

Jerson

Liked: Amenities
Disliked: Staff & service
Al principio nos dieron una habitación, entramos y habían cosas de otras personas. Regresamos, ya nos dieron una nueva. No hay wifi y poca recepción de señal. De ahí en fuera el personal amable y las instalaciones bien
Stayed 2 nights in Feb 2025

8/10 Good

Norma Angelica

Liked: Cleanliness, staff & service, amenities
Me gustó ubicacion excelente, amables No me gustó instalaciones con muchos detalles, falta de mantenimiento, encontré cucarachas.
Stayed 3 nights in Feb 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, me gustó mucho. Un inconveniente es que la habitación solo tiene una sábana y no estaba muy limpia al momento de llegada. Pero en general todo muy bien.
Stayed 2 nights in Feb 2025