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Overview of Playa Suites

Photo gallery

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Playa Suites

4 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCondesa Beach1 min walk
    Popular LocationDiana the Huntress4 min walk
    Popular LocationPapagayo Beach15 min walk
    AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)34 min drive

Choose dates to view prices

About this area

Acapulco

Located in Acapulco, Playa Suites is on the beach. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Parque Papagayo. Don't miss out on a visit to El Rollo Acapulco. With water skiing and boat tours nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Condesa Beach - 1 min walk
  • Plaza Bahia - 3 min walk
  • Diana the Huntress - 4 min walk
  • Gran Plaza Shopping Mall - 10 min walk
  • Papagayo Beach - 15 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 35 min drive

Restaurants

  • Las Gaviotas – Alfresco dining buffet restaurant with a bar offering international cuisine. Serves breakfast and dinner daily.
  • El Morro – Beachfront buffet restaurant. Serves lunch and light fare daily.

About this property

Playa Suites

Beachfront hotel with relaxing spa services
At Playa Suites, hit the beach, dine onsite at Las Gaviotas, or enjoy a drink at one of the hotel's 2 bars/lounges. All 488 rooms offer balconies, sitting areas, and flat-screen TVs with satellite channels. Guests will also find down comforters, safes, and free toiletries.
Playa Suites offers 488 accommodations with safes and complimentary toiletries. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments.

All inclusive details

All-inclusive room rates at Playa Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 250.00 for adults and MXN 150.00 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 beach bar

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (5262 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 250.00 for adults and MXN 150.00 for children (approximately)
  • Valet parking fee: MXN 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Playa Suites
Playa Suites Acapulco
Playa Suites Hotel
Playa Suites Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Acapulco Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Hotel
Playa Suites Acapulco
Playa Suites Hotel Acapulco

Frequently asked questions

3.3
Rating 5 - Excellent. 111 out of 626 reviews
5 - Excellent 18%
Rating 4 - Good. 206 out of 626 reviews
4 - Good 33%
Rating 3 - Okay. 149 out of 626 reviews
3 - Okay 24%
Rating 2 - Poor. 89 out of 626 reviews
2 - Poor 14%
Rating 1 - Terrible. 71 out of 626 reviews
1 - Terrible 11%

3.5/5

Cleanliness

3.4/5

Staff & service

3.3/5

Amenities

3.0/5

Property conditions & facilities

1/5 Terrible

Traveled with group
Disliked: Staff & service, property conditions & facilities
Front desk staff was unpleasant. This hotel is far away from years ago prime condition.Is in need of lots of physical repairs
Stayed 4 nights in May 2021

1/5 Terrible

Stayed 3 nights in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only is was waiting for the elevators
Stayed 7 nights in Apr 2021

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
El servicio desde que llegas en recepción malísimo cada día tenía k ir a reactivar la llave y pésimo servicio en recepción y en las albercas la encargada de toallas siempre de malas nada amables y en el baño la regadera toda se tiraba y solo un enchufe de luz en toda la recámara la verdad el personal k me atendió muy mal
Stayed 3 nights in Apr 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Check in is good enough, to many people, the pool,clouded to early, but the view is amazing
Stayed 2 nights in Mar 2021