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On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Guest reviews

3.3/5
581 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
All inclusive
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationCondesa Beach1 min walk
Popular LocationDiana the Huntress4 min walk
Popular LocationGran Plaza Shopping Mall10 min walk
AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)33 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Junior Suite

    3.6/5 guest room rating

    Room amenities

    • 645 sq ft
    • Partial ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite
  • Bahia Suite

    Room amenities

    • 635 sq ft
    • Sea view
    • Sleeps 4
    • 2 Double Beds
    More detailsBahia Suite
  • Estandar Suite

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsEstandar Suite
  • Suite Junior

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Full Bed(s)
    More detailsSuite Junior

About this area

Acapulco

Located in Acapulco, Playa Suites is on the beach. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Parque Papagayo. Don't miss out on a visit to El Rollo Acapulco. With water skiing and boat tours nearby, you'll find plenty of adventures in the water.

Map
Popular Location

What's nearby

  • Condesa Beach - 1 min walk
  • Diana the Huntress - 4 min walk
  • Gran Plaza Shopping Mall - 10 min walk
  • Papagayo Beach - 15 min walk
  • Parque Papagayo - 7 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 33 min drive

Restaurants

  • Las Gaviotas – Alfresco dining buffet restaurant with a bar offering international cuisine. Serves breakfast and dinner daily.
  • El Morro – Beachfront buffet restaurant. Serves lunch and light fare daily.

About this property

Playa Suites

Beachfront hotel with relaxing spa services
At Playa Suites, hit the beach, dine onsite at Las Gaviotas, or enjoy a drink at one of the hotel's 2 bars/lounges. All 488 rooms offer balconies, sitting areas, and flat-screen TVs with satellite channels. Guests will also find down comforters, safes, and free toiletries.
Playa Suites offers 488 accommodations with safes and complimentary toiletries. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

All-inclusive room rates at Playa Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: MXN 65 per night

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 250.00 for adults and MXN 150.00 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 beach bar

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms
  • Conference space (5262 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 250.00 for adults and MXN 150.00 for children (approximately)
  • Valet parking fee: MXN 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Playa Suites
Playa Suites Acapulco
Playa Suites Hotel
Playa Suites Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Acapulco Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Hotel
Playa Suites Acapulco
Playa Suites Hotel Acapulco

Frequently asked questions

Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Playa Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is available for MXN 65 per night.
What time is check-in at this property?
Check-in is from 3 PM–noon. Late check-in is available during limited hours.
What time is check-out at Playa Suites?
Check-out is at noon.
Is this hotel all-inclusive?
Some rate plans available at this hotel are all-inclusive.
Where is this hotel located?
Nestled on the beach, this Costera Acapulco hotel is within a 5-minute walk of Condesa Beach and Diana the Huntress. Parque Papagayo and El Rollo Acapulco are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Playa Suites

3.3
Guest rating
5 - Excellent
97
4 - Good
194
3 - Okay
143
2 - Mediocre
82
1 - Poor
65
3.5
Cleanliness
3.4
Service and Staff
3.2
Amenities
3.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 24 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Al edificio ya se le nota lo cansado, urge una renovación. Su proceso de check-out, lento para la cantidad de gente que se genera

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 9 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Stayed 1 night in Feb 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 11 nights in Jan 2020