Hotel Palacio Mundo Imperial

Family-friendly Acapulco resort connected to the convention center, a quick walk to La Isla Shopping Village

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

Premium bedding, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot Tub
Pet friendly
Bar
All inclusive
24/7 front desk
Laundry

Room options

All rooms

1 bed

2 beds

Showing 26 of 26 rooms

Club 89 King Bed Resort View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

35 sq m
Resort view
Sleeps 3
1 King Bed

Club 89 Double Beds Resort View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

35 sq m
Resort view
Sleeps 4
2 Double Beds

Club 89 Double Beds Diamante View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

35 sq m
City view
Sleeps 4
2 Double Beds

Master Suite King Size Bed Resort View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

78 sq m
Resort view
Sleeps 3
1 King Bed

Deluxe King Size Bed Resort View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

35 sq m
Resort view
Sleeps 3
1 King Bed

One Bedroom Penthouse King Size Bed Diamante View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

114 sq m
Sleeps 2
1 King Bed

Club 89 King Size Bed Diamante View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

35 sq m
Sleeps 3
1 King Bed

Junior Suite King Size Resort View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

52 sq m
Resort view
Sleeps 3
1 King Bed

Junior Suite King Size Bed Diamante View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

58 sq m
Sleeps 3
1 King Bed

Superior Double Beds Diamante View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

35 sq m
City view
Sleeps 4
2 Double Beds

Superior King Size Bed Diamante View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

35 sq m
Resort view
Sleeps 3
1 King Bed

Master Suite King Size Bed Diamante View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

78 sq m
Resort view
Sleeps 3
1 King Bed

Deluxe Double Beds Resort View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Separate bedroom

Premium bedding

35 sq m
Resort view
Sleeps 4
2 Double Beds

Room Luxury With View

Sleeps 2
1 Queen Bed

Room Deluxe With View

Sleeps 2
1 Queen Bed

Room Luxury With View

Sleeps 4
2 Double Beds

Suite Junior With View

Sleeps 2
1 Queen Bed

Room Deluxe With View

Sleeps 4
2 Double Beds

Suite Junior With View

Sleeps 2
1 Queen Bed

Room Luxury

Sleeps 2
1 Queen Bed

Living room | 46-inch flat-screen TV with digital channels, TV, iPod dock

Suite Master With View

Sleeps 2
1 Queen Bed

Room Luxury With View

Sleeps 4
2 Double Beds

Room Superior With View

Sleeps 2
1 Queen Bed

Room Superior With View

Sleeps 4
2 Double Beds

Suite Master With View

Sleeps 2
1 Queen Bed

Suite Premium With View

Sleeps 2
1 Queen Bed

Similar properties

Pool
All inclusive
Pet friendly
Restaurant

About the neighborhood

Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

What's nearby

Forum de Mundo Imperial - 3 min walk - 0.2 miles
La Isla Shopping Village - 7 min walk - 0.4 miles
La Bonfil Beach - 5 min drive - 3.8 miles
Playa Revolcadero - 6 min drive - 4.2 miles
El Revolcadero - 8 min drive - 4.9 miles

Getting around

General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

‪Café Punta del Cielo - ‬1 min walk
‪Tarascos - aeropuerto - ‬9 min walk
‪Juan Valdez Cafe - ‬1 min walk
‪Carnivore - ‬2 min walk
‪Rino´s Casa Napoli - ‬13 min walk

About this property

Hotel Palacio Mundo Imperial

Upscale family-friendly resort near La Isla Shopping Village

Located close to Playa Revolcadero, Hotel Palacio Mundo Imperial provides 2 poolside bars, a swim-up bar, and a terrace. Indulge in a massage, aromatherapy, and a manicure/pedicure at Elan Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and seafood. Enjoy the health club, as well as activities like volleyball. Guests can also expect to find designer stores on site, a coffee shop/cafe and a garden.

You'll also find perks like:

6 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
Buffet breakfast (surcharge), 3 outdoor tennis courts, and supervised childcare (surcharge)
Meeting rooms, wedding services, and smoke-free premises
Massage treatment rooms, a front-desk safe, and luggage storage
Guest reviews speak highly of the helpful staff

Room features

All 814 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.

Extra amenities include:

Childcare services and free infant beds
Bathrooms with rainfall showers and free toiletries
46-inch flat-screen TVs with digital channels
Balconies, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Internet access

Parking and transportation

Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 to 420 for adults and MXN 210 to 210 for children
2 poolside bars
4 restaurants
A bar/lounge
A coffee shop/cafe
A swim-up bar
Snack bar/deli

Restaurants on site

Acua
Carnivore
La Moda
MarchÃ©
Mizumi

Things to do

3 outdoor tennis courts
6 outdoor pools
Arcade/game room
Beach volleyball
Children's pool
Designer stores
Free children's club
Full-service spa
Health club
Hot tub
Playground
Sauna
Shopping

Family friendly

6 outdoor pools
Arcade/game room
Children's pool
Free children's club
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
Conference space
Meeting rooms

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Elevator
Grab bar near toilet
Low-height counter and sink
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Banquet hall
Built in 2014
Lifeguards
Smoke-free property

Room amenities

Bedroom

Free crib
Pillow menu
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

46-inch flat-screen TV with digital channels
iPod dock

Food and drink

24-hour room service
Espresso maker
Free bottled water

Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 20 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MXN 350 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: MXN 250 per accommodation, per night

The resort fee includes:

Fitness center access
Parking
Phone calls
WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately MXN 420 to 420 for adults, and MXN 210 to 210 for children
Pet fee: MXN 1500 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: MXN 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mundo Imperial

Mundo Imperial Acapulco

Resort Mundo Imperial Acapulco

Mundo Imperial Hotel Acapulco

Palacio Mundo Imperial

Palacio Mundo Imperial Resort

Hotel Palacio Mundo Imperial Resort

Hotel Palacio Mundo Imperial Acapulco

Palacio Mundo Imperial All Inclusive Hotel

Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Hotel Palacio Mundo Imperial have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is Hotel Palacio Mundo Imperial pet-friendly?

Yes, Hotel Palacio Mundo Imperial allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of MXN 1500 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Palacio Mundo Imperial?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Mundo Imperial?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Palacio Mundo Imperial?

Some rate plans available at this resort are all-inclusive.

Where is Hotel Palacio Mundo Imperial located?

This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahía de Puerto Marqués. Majahua Beach and El Revolcadero are also within 9 mi (15 km).

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Hotel Palacio Mundo Imperial Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Amalia

Jun 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good time there

Stayed 1 night in May 2025

10/10 Excellent

Jose

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente

Stayed 1 night in May 2025

10/10 Excellent

Diego

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente Hotel

Stayed 2 nights in Feb 2025

6/10 Okay

Marcela Galindo

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Apr 5, 2025

Liked: Cleanliness, amenities

Excelente

Stayed 2 nights in Apr 2025

10/10 Excellent

Ivonne Anezki

Mar 15, 2025

Liked: Amenities

Todo excelente

Stayed 1 night in Feb 2025

10/10 Excellent

Raul

Mar 27, 2025

Liked: Amenities

Excelente

Stayed 2 nights in Mar 2025

10/10 Excellent

JASON

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very beautiful. The property didn’t have a beach but had an access to a beautiful beach club and sister properties with beaches. The staff was very friendly and kind.

Stayed 2 nights in Mar 2025

10/10 Excellent

Jean

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The service

Stayed 2 nights in Apr 2025

8/10 Good

Armando

May 6, 2025

Liked: Amenities

Bathrooms around the hotel smell bad. And my bathroom had also a funny smell. The all inclusive ends at 11 pm, this is not the same in other all inclusive hotels

Stayed 1 night in May 2025

10/10 Excellent

Kristine

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very close to the airport which is convenient. The rooms were clean and the staff are friendly.

Stayed 1 night in Jan 2025

8/10 Good

anette

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was ok. The only thing is that I was waiting for the elevator and a housekeeper came and took the elevator along with her cart. There was no room for no one else. I suggest giving the priority to your guest especially if you are waiting on. This happened on the 6th floor.

Stayed 4 nights in May 2025

10/10 Excellent

violeta

Feb 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente

Stayed 1 night in Feb 2025

8/10 Good

Ariel

Dec 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel personnel was great, attitude made the difference!

Stayed 3 nights in Dec 2024

10/10 Excellent

Rodrigo

Mar 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

good

Stayed 1 night in Mar 2025

6/10 Okay

Anik

Mar 17, 2025

Liked: Cleanliness

Disliked: Staff & service

Stayed 2 nights in Mar 2025

10/10 Excellent

Erik Castillo

Dec 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente todo

Stayed 2 nights in Nov 2024

4/10 Poor

seferino

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Concert outside my window... Noise was awful.

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Jimmy

Jan 16, 2025

Stayed 1 night in Jan 2025

6/10 Okay

Maribel

Dec 3, 2024

Liked: Staff & service, amenities, property conditions & facilities

I loved the place the only complain I have is that the room that states it’s for 4 people is not for 4 people beds are too small. Smaller than a kid bed. Uncomfortable to sleep in.

Stayed 1 night in Dec 2024

6/10 Okay

Fernando

May 9, 2025

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

I’m giving 1 start review for the staff & Service section thank you to the absolutely incompetent service from Erika at the front desk. Let’s do this really short”, I made my booking through Expedia, As soon as I arrived at the hotel, they couldn't find my reservation, they had to dial and finally found it but they mentioned that it would take a while to get to their system so they offered me to wait in the hotel lobby, I mentioned that if I could go to the restaurant to eat while I waited for my reservation to arrive (it's worth mentioning that I had the all-inclusive package) as soon as Erika heard this she said rudely and arrogantly that no, I told her that there was no problem that I would pay for it and after they gave me a discount to which she arrogantly told me no that it wasn't possible, I told her that I would like to speak to her manager which she replied that she was in a meeting, I went straight to the restaurant to try to fix it but they told me that they depended on the Front desk, I returned to the lobby and demanded to speak to the manager and surprise! the manager Ana was always sitting in the concierge right next to the lobby which is why I realized that Erika did not want me to speak to her, Ana kindly was able to resolve everything and I appreciate her efficiency, other minor issues like the room wasn’t ready on a Tuesday and the room key fob wasn’t working.

Stayed 2 nights in May 2025

2/10 Terrible

Raul

Mar 29, 2025

Disliked: Cleanliness, staff & service, amenities

I paid 1250 dollars for two rooms 4 nights expecting it was all inclusive. Got there and they told me it was just for rooms. Even if i made a mistake, asked them how much it would be to pay for 5 adults for food and drinks difference. They said 49000 pesos iqual to 2500 more us dollars which will be double the cost of the rooms. Very expensive. Hotel is not in front of the beach. It is 500 or more meters away from the hotel. We checked the menus and pricing and very expensive. So we decided to leave the hotel every single day to visit beaches. And eat out of the hotel. Basically we just use the hotel to spend the nights. Never used facilities. One day a security guy was almost searching my grocery bag where i had only a coke, milk and sweet bread. He stopped me and started interrogating me about what i had in my bag. It was terrible. I told him it is just a couple of drinks and bread. He said it is our policy no food from outdoors is allowed in the rooms. That is ridiculous. I will never ever comeback to this hotel. I definitely won't recommend it.

Stayed 4 nights in Mar 2025

10/10 Excellent

LUIS JAVIER OROZCO

Jun 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lo unico que no me gustó es que solo hay una persona en los restaurantes para preparar los omelettes y en las cazuelas no hay huevo revuelto ya preparado , un básico

Stayed 4 nights in May 2025

8/10 Good

Marijose

Jun 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excelente para viajar en familia, al ser grupo hay opción de utilizar las demás instalaciones sin costo adicional, es la primera vez que me toca una experiencia así y me encantó Lo único que vi es un poco de falta de mantenimiento, pero se entiende que Acapulco está saliendo de dos años difíciles, además, no son cosas que afecten las vacaciones

Stayed 3 nights in May 2025

Hotel Palacio Mundo Imperial

Choose dates to view prices

Photo gallery for Hotel Palacio Mundo Imperial

Reviews

Popular amenities

Room options

View all photos for Club 89 King Bed Resort View

Club 89 King Bed Resort View

Highlights

View all photos for Club 89 Double Beds Resort View

Club 89 Double Beds Resort View

Highlights

View all photos for Club 89 Double Beds Diamante View

Club 89 Double Beds Diamante View

Highlights

View all photos for Master Suite King Size Bed Resort View

Master Suite King Size Bed Resort View

Highlights

View all photos for Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View

Highlights

View all photos for One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View

Highlights

View all photos for Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View

Highlights

View all photos for Junior Suite King Size Resort View

Junior Suite King Size Resort View

Highlights

View all photos for Junior Suite King Size Bed Diamante View

Junior Suite King Size Bed Diamante View

Highlights

View all photos for Superior Double Beds Diamante View

Superior Double Beds Diamante View

Highlights

View all photos for Superior King Size Bed Diamante View

Superior King Size Bed Diamante View

Highlights

View all photos for Master Suite King Size Bed Diamante View

Master Suite King Size Bed Diamante View

Highlights

View all photos for Deluxe Double Beds Resort View

Deluxe Double Beds Resort View

Highlights

View all photos for Room Luxury With View

Room Luxury With View

View all photos for Room Deluxe With View

Room Deluxe With View

View all photos for Room Luxury With View

Room Luxury With View

View all photos for Suite Junior With View

Suite Junior With View

View all photos for Room Deluxe With View

Room Deluxe With View

View all photos for Suite Junior With View

Suite Junior With View

View all photos for Room Luxury

Room Luxury

View all photos for Suite Master With View

Suite Master With View

View all photos for Room Luxury With View

Room Luxury With View

View all photos for Room Superior With View

Room Superior With View

View all photos for Room Superior With View

Room Superior With View

View all photos for Suite Master With View

Suite Master With View

View all photos for Suite Premium With View

Suite Premium With View

Similar properties

Princess Mundo Imperial

Princess Mundo Imperial

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Hotel Palacio Mundo Imperial