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6 outdoor pools
6 outdoor pools
6 outdoor pools
Premium bedding, in-room safe, desk, iron/ironing board

Guest reviews

4.2/5 Very Good
1,187 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Parking included
Pet Friendly
All inclusive
Air Conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationForum de Mundo Imperial4 min walk
Popular LocationLa Isla Shopping Village8 min walk
AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)3 min drive
Popular LocationPlaya Revolcadero13 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Superior Double Bed Diamante View

    4.2/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsSuperior Double Bed Diamante View
  • Deluxe Double Room, Resort View

    4.1/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Double Room, Resort View
  • Junior Suite King Size Bed Resort View

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite King Size Bed Resort View
  • Superior King Size Bed Diamante View

    4.4/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior King Size Bed Diamante View
  • Deluxe Room, 1 King Bed, Resort View

    4.2/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Resort View
  • Club 89 King Size Bed Diamante View

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsClub 89 King Size Bed Diamante View
  • Club 89 Double Beds Diamante View

    4.1/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsClub 89 Double Beds Diamante View
  • Club 89 King Size Bed Resort View

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsClub 89 King Size Bed Resort View
  • Club 89 Double Beds Resort View

    3.7/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsClub 89 Double Beds Resort View
  • Junior Suite King Size Bed Diamante View

    4.3/5 guest room rating

    Room amenities

    • 624 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite King Size Bed Diamante View
  • Master Suite King Size Bed Diamante View

    Room amenities

    • 840 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsMaster Suite King Size Bed Diamante View
  • Master Suite King Size Bed Resort View

    Room amenities

    • 840 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsMaster Suite King Size Bed Resort View
  • Premium Suite King Size Bed Sunset View

    Room amenities

    • 1227 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsPremium Suite King Size Bed Sunset View

About this area

Acapulco

Located in Acapulco, Palacio Mundo Imperial is connected to the convention center. La Isla Shopping Village and Plaza Bahia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Revolcadero and Bahia de Puerto Marques. Traveling with kids? Consider El Rollo Acapulco and Campamento Tortuguero Playa Larga. Discover the area's water adventures with surfing/boogie boarding nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

Map
Popular Location

What's nearby

  • Forum de Mundo Imperial - 4 min walk
  • La Isla Shopping Village - 8 min walk
  • El Revolcadero - 12 min drive
  • Playa Revolcadero - 13 min drive
  • Majahua Beach - 21 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • Mizumi – Seafood restaurant offering seafood. Serves dinner. Reservations required.
  • Marché – Restaurant offering international cuisine. Serves breakfast and dinner. Reservations required.
  • La Moda – Serves breakfast, brunch, lunch, and dinner. Reservations required.
  • Acua – Poolside family restaurant offering Mexican cuisine. Serves lunch and dinner.
  • Carnivore – Steakhouse with a bar offering Mexican cuisine. Serves lunch and dinner. Reservations required.

About this property

Palacio Mundo Imperial

4-star family-friendly resort connected to the convention center in Puente del Mar
4 restaurants, 6 outdoor pools, and a full-service spa are available at this smoke-free resort. Valet parking is free. Other amenities include 2 poolside bars, a health club, and a bar/lounge. All 814 rooms offer comforts like premium bedding and pillow menus, plus balconies and flat-screen TVs with digital channels. Other amenities available to guests include iPod docks, 24-hour room service, and rainfall showerheads.
Palacio Mundo Imperial offers 814 accommodations with iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

All inclusive details

All-inclusive room rates at Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals, snacks, and beverages included

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Parking and transportation

  • Free covered valet parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 325 per person
  • All meals, snacks, and beverages included
  • 4 restaurants and 1 coffee shop/café
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • 24-hour room service

Things to do

  • 6 outdoor pools
  • 3 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free cribs/infant beds
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Digital channels
  • iPod dock

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 999 per pet, per night
Dogs only
2 per room (up to 20 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 195 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Children's club/arcade access
  • Internet access
  • Phone calls
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 325 per person (approximately)
  • Pet fee: MXN 999 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mundo Imperial
Mundo Imperial Acapulco
Palacio Mundo Imperial Resort
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Palacio Mundo Imperial have a pool?
Yes, this property has 6 outdoor pools and a children's pool.
Is Palacio Mundo Imperial pet-friendly?
Yes, Palacio Mundo Imperial allows dogs (limit 2 per room) with a maximum weight of up to 20 lbs per pet. There's a fee of MXN 999 per pet, per night. Service animals are exempt from fees.
How much is parking at this resort?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this resort?
Check-out is at noon.
Is this resort all-inclusive?
Some rate plans available at this resort are all-inclusive.
Where is this resort located?
This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahia de Puerto Marques. Majahua Beach and El Revolcadero are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Palacio Mundo Imperial

4.2
Very Good
5 - Excellent
583
4 - Good
400
3 - Okay
122
2 - Mediocre
51
1 - Poor
31
4.4
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Perfect escape for a romantic weekend. The property has so much to offer & the staff makes getting out on adventures or tours easy.

    Stayed 3 nights in Mar 2020

    3/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We didn't like the food options. They had so many restaurants, but only 2 or 1 would be open in the hotel.

    Stayed 3 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Had a wonderful time. The staff and amenities for fantastic. Great spa, a better than expected gym, multiple pools with a private adult only option.

    Stayed 4 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 6 nights in Feb 2020