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One Acapulco Costera

3.0 star property
Travelers enjoy a peaceful morning with continental breakfast before diving into work or play at this comfortable haven in Acapulco

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Photo gallery for One Acapulco Costera

Staircase - One Acapulco Costera (Acapulco)
Exterior - One Acapulco Costera (Acapulco)
Staircase - One Acapulco Costera (Acapulco)
Staircase - One Acapulco Costera (Acapulco)
Elevator - One Acapulco Costera (Acapulco)
One Acapulco Costera offers a tranquil retreat in the heart of Costera Acapulco. Guests enjoy continental breakfast, a 24-hour business center, and an outdoor pool. The eco-certified hotel provides in-room WiFi and an on-site restaurant for a comfortable stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(17 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior, Two Double Beds

Superior, Two Double Beds | Desk, free WiFi, bed sheets

Superior, Two Double Beds

7.4 out of 10
Good
(10 reviews)
  • Partial ocean view
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Costera Acapulco, a neighborhood in Acapulco, One Acapulco Costera is in the entertainment district and near the beach. The area's natural beauty can be seen at Condesa Beach and Parque Papagayo, while Sinfonía del Mar and Forum de Mundo Imperial are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Arena GNP Seguros. Spend some time exploring the area's activities, including golfing. Visit our Acapulco travel guide
Map
Av. Costera Miguel Aleman No.16, Col. Costa Azul, Acapulco, GRO, 39850

What's nearby

  • Icacos Beach
    Icacos Beach
    3 min walk - 0.2 miles
  • Casa de la Cultura
    3 min walk - 0.2 miles
  • El Rollo Acapulco
    5 min walk - 0.3 miles
  • Acapulco Convention Center
    13 min walk - 0.7 miles
  • Acapulco Golf Club
    17 min walk - 0.9 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    21 min drive

Restaurants

  • Sanborns
    2 min walk
  • Starbucks
    1 min walk
  • Questa Pasta
    4 min walk
  • Yoyas Panaderia Restaurante
    3 min walk
  • Suntory
    3 min walk

About this property

One Acapulco Costera

Hotel near Condesa Beach
Located close to Papagayo Beach and Parque Papagayo, One Acapulco Costera provides a free breakfast buffet and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Self parking (surcharge), an electric car charging station, and a 24-hour front desk
  • Smoke-free premises, an elevator, and luggage storage
  • A vending machine
Room features
All 126 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries
  • 55-inch LCD TVs with cable channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (MXN 100 per night)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Food Corner

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Costera Hotel
One Acapulco Costera
One Acapulco Costera Hotel
1 Acapulco Costera
One Acapulco Costera Hotel Acapulco
One Costera Hotel
One Costera
One Acapulco Costera Hotel
One Acapulco Costera Acapulco
One Acapulco Costera Hotel Acapulco

Frequently asked questions

Does One Acapulco Costera have a pool?

Yes, this property has an outdoor pool.

Is One Acapulco Costera pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for MXN 100 per night.

What time is check-in at One Acapulco Costera?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at One Acapulco Costera?

Check-out is at noon.

Where is One Acapulco Costera located?

Located in Costera Acapulco, this hotel is 2.2 mi (3.5 km) from Condesa Beach and within 6 mi (10 km) of Parque Papagayo and Papagayo Beach. Arena GNP Seguros and La Quebrada Cliffs are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

One Acapulco Costera Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 275 out of 790 reviews
Rating 8 - Good. 266 out of 790 reviews
Rating 6 - Okay. 142 out of 790 reviews
Rating 4 - Poor. 54 out of 790 reviews
Rating 2 - Terrible. 53 out of 790 reviews

Reviews

Verified

8/10 Good

julia

Liked: Cleanliness, property conditions & facilities
Nice hotel. Good location. Clean. Staff were nice enough. It's more like a high end hostel then hotel all facilities are communal. Rooms are tiny and have very limited thing no fridge etc
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It was great overall! The hotel was nice and also the staff was really helpful
Stayed 5 nights in May 2024
Verified

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities
TODO EXCELENTE
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fortuna

Was a very nice stay quiet hotel just would have loved the room AC to be a little cooler but besides this everything was very clean staff and breakfast was good
View for our room
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo
Stayed 1 night in Dec 2024
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
i like
Stayed 1 night in Feb 2025
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
No t
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Zenon

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxxxx
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Misael

Disliked: Staff & service, property conditions & facilities
it has only one elevator to reception and its very small, days when the hotel is busy its impossible to get to reception
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor management skills.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management is unprofessional The first couple of days were ok buffet Style breakfast. After that food was ration To one plate per guest. Stayed for 6nights on Sep302024 when we asked for Clean sheets manager said is not possible and And to Take my business somewhere else. Also water was reduced to 2hrs in the morning 2hrs in the evening. They offered a discount when we said how can you clean a bathroom without water.. very unsanitary way of cleaning. Felt so bad for ladies working there.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Disliked: Amenities
El desayuno el mismo de siempre: huevos en alguna presentacion, chilaquiles con totopos de milpa real, jugos, cereal (solo dos tipos), sipa fria y frijoles; el Cafe estaba rebajado, ojala por el precio la comida hubiera estado más sabrosa. Nos llevaron al Fiesta Americana de cortesia a ver si comprabamos uno de sus paquetes tipo membresia, ese desayuno si era digno de, pero les contamos oara que sepan en caso de que les ofrezcan un desayuno gratis allá es para eso, asi que mientras desayunan con vista al mar les van a estar vendiendo una membresia. La habitacion super pequeña, eramos 3 y apenas y nos acomodados pero bueno por el mismo precio despues me aparecieron otros hoteles y mejores, una experiencia más
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Areli Judith

Liked: Cleanliness, amenities, property conditions & facilities
Tranquilo y agradable lugar
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno está hecho al aventon, si tomaran un poco más de enfoque estaría espectacular..
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Patricia Michell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buenas tardes el desayuno estaba bien el personal amables todo limpio el problema fue las habitaciones estaban muy pequeñas para el precio muy alto el precio las habitaciones muy pequeñas y las ventanas super pequeña oarecia una carcel y luego llame a Expedia me atendieron pero tuve qte llamar varias veces para qte llamara al hotel querían qte pagara 100 dólares mas por tres cada habitación si qyerian cambiar de habitación igual todo era pequeño después de comprar por Expedia mas de 15 años comprando voletos de avión y comprar paquete de vacaciones en hoteles comodos amplios este hotel fue el mas pequeño qye vi en mi vida y la primera y última última vez qte compro en Expedia ya después qte se hicieron famosis ahora los clientes no importan gracias por carne la oportunidad de decir lo qte paso y Los sueños del hotel por favor remodelen y pongan balcones y las habitaciones qte sean más amplias gracias
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Yara

Liked: Cleanliness, amenities
Sip
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy limpio y bien conservado. La ubicación tambien es muy buena para disfrutar de Acapulco.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Marco Antonio

Muy buen trato
Stayed 1 night in Feb 2026
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Las remodelaciones no deben ser por la noche , menos en horario de madrugada no dejan dormir
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Ruth Margarita Hernandez

Liked: Cleanliness, property conditions & facilities
EN BASE A SU PREGÚNTALA RESPUESTA ES SI, Sin embargo LA HABITACIÓN MUY CHICA Y SIN VENTILACIÓN !!!
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
La habitación es impecable y la atención es buena, solo el desayuno es siempre huevo y nada más y no hay vista al mar, solo se ve por una ventanita que no se abre, publicidad engañosa
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Claudia angelica

Liked: Cleanliness, amenities, property conditions & facilities
Habitación impecable y servicio excelente
Stayed 1 night in Feb 2026