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One Acapulco Costera

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

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Photo gallery for One Acapulco Costera

Lobby
Standard Room, 1 Queen Bed | Desk, free WiFi, bed sheets
Staircase
Exterior
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior, Two Double Beds

Superior, Two Double Beds | Desk, free WiFi, bed sheets

Superior, Two Double Beds

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 16 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. Costera Miguel Aleman No.16, Col. Costa Azul, Acapulco, GRO, 39850

What's nearby

  • Icacos Beach - 3 min walk - 0.2 miles
  • El Rollo Acapulco - 5 min walk - 0.3 miles
  • Condesa Beach - 4 min drive - 2.4 miles
  • Parque Papagayo - 5 min drive - 3.3 miles
  • Papagayo Beach - 5 min drive - 3.5 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 21 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Yoyas Panaderia Restaurante - ‬3 min walk
  • ‪Questa Pasta - ‬4 min walk
  • ‪McCarthy's Irish Pub - Acapulco - ‬1 min walk
  • ‪Suntory - ‬3 min walk

About this property

One Acapulco Costera

Eco-certified hotel near Condesa Beach
Located close to Papagayo Beach and Parque Papagayo, One Acapulco Costera provides a free breakfast buffet and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Self parking (surcharge), an electric car charging station, and smoke-free premises
  • A vending machine, an elevator, and luggage storage
  • A 24-hour front desk
Room features
All 126 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries
  • 55-inch LCD TVs with cable channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (MXN 100 per night)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Food Corner

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Costera Hotel
One Acapulco Costera
One Acapulco Costera Hotel
1 Acapulco Costera
One Acapulco Costera Hotel Acapulco
One Costera Hotel
One Costera
One Acapulco Costera Hotel
One Acapulco Costera Acapulco
One Acapulco Costera Hotel Acapulco

Frequently asked questions

Does One Acapulco Costera have a pool?

Yes, this property has an outdoor pool.

Is One Acapulco Costera pet-friendly?

No, only service animals are welcome at the property.

How much is parking at One Acapulco Costera?

Self parking is available for MXN 100 per night.

What time is check-in at One Acapulco Costera?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at One Acapulco Costera?

Check-out is at noon.

Where is One Acapulco Costera located?

Located in Costera Acapulco, this eco-certified hotel is 2.2 mi (3.5 km) from Condesa Beach and within 6 mi (10 km) of Parque Papagayo and Papagayo Beach. Arena GNP Seguros and La Quebrada Cliffs are also within 6 mi (10 km).

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One Acapulco Costera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 222 out of 693 reviews
Rating 8 - Good. 239 out of 693 reviews
Rating 6 - Okay. 131 out of 693 reviews
Rating 4 - Poor. 51 out of 693 reviews
Rating 2 - Terrible. 50 out of 693 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zenon

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 3 nights in Apr 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
i like
Stayed 1 night in Feb 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxxxx
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It was great overall! The hotel was nice and also the staff was really helpful
Stayed 5 nights in May 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor management skills.
Stayed 1 night in Sep 2024

2/10 Terrible

Misael

Disliked: Staff & service, property conditions & facilities
it has only one elevator to reception and its very small, days when the hotel is busy its impossible to get to reception
Stayed 1 night in Mar 2023

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management is unprofessional The first couple of days were ok buffet Style breakfast. After that food was ration To one plate per guest. Stayed for 6nights on Sep302024 when we asked for Clean sheets manager said is not possible and And to Take my business somewhere else. Also water was reduced to 2hrs in the morning 2hrs in the evening. They offered a discount when we said how can you clean a bathroom without water.. very unsanitary way of cleaning. Felt so bad for ladies working there.
Stayed 1 night in Sep 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio
Stayed 1 night in May 2025

8/10 Good

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación sumamente pequeña, Pero vale la pena la ubicación y el desayuno incluído. Solo hay un par de elevadores pequeños y solo uno va al estacionamiento así que hay que esperar
Stayed 2 nights in May 2025

10/10 Excellent

REYNA MARCELA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, gracias
Stayed 3 nights in May 2025

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio!
Stayed 2 nights in May 2025

10/10 Excellent

Angel Yamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena para ir de negocios o un escape a Acapulco
Stayed 4 nights in Apr 2025

8/10 Good

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See sscuvha los ruidos de otras habitaciones. Y la atención de quien realiza el check in no es tan agradable, a tuende de acuerdo a la vestimenta.
Stayed 1 night in Apr 2025

2/10 Terrible

Angel

Disliked: Staff & service, amenities
Son abusivos , no respetan las especificaciones que se dan en expedia ( te cobran extra)
Stayed 4 nights in Apr 2025

8/10 Good

MARIA DE JESUS

Liked: Cleanliness, staff & service, amenities
No servía la puerta de acceso a la alberca
Stayed 2 nights in Apr 2025

8/10 Good

Florencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La mayoria de las cosas estuvieron bien durante nuestra estancia, excepto el desayuno, dejó mucho lo que desear; había solo huevos revueltos, calabacitas a la mexicana y chilaquiles. Ni había pan dulce, leche chocolatina para los niños, ni hot cakes, solo el último día hubo waffles pero los estaban cobrando a $59 por si querías. Eso me pareció muy mal y por ese motivo ya no regresaré.
Stayed 2 nights in Apr 2025

10/10 Excellent

Josue

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante bien por motivo de trabajo
Stayed 2 nights in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy práctico si vienes a trabajar
Stayed 2 nights in Mar 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo el lugar. Limpio y ubicado
Stayed 1 night in Feb 2025

8/10 Good

Cynthia

Stayed 2 nights in Oct 2024

10/10 Excellent

Itzayana

Stayed 2 nights in Feb 2025

10/10 Excellent

Arquitecto

Stayed 1 night in Jan 2025