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Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Guest reviews

3.3/5
913 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

Explore the area

Popular LocationPapagayo Beach2 min walk
Popular LocationGran Plaza Shopping Mall3 min walk
Popular LocationParque Papagayo10 min walk
AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)37 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Standard Room, 2 Double Beds, Mountain View

    Room amenities

    • 376 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Mountain View
  • Standard Ocean View

    Room amenities

    • 377 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Ocean View
  • Family Connecting

    Room amenities

    • 377 sq ft
    • Mountain view
    • Sleeps 6
    • 2 Double Beds OR 1 King Bed
    More detailsFamily Connecting
  • Standard Room, 1 King Bed, Mountain View

    Room amenities

    • 366 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Mountain View
  • Room Standard With Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Full Bed(s)
    More detailsRoom Standard With Ocean View

About this area

Acapulco

Located in Acapulco, Krystal Beach Acapulco is in the entertainment district and on the beach. Diana the Huntress and Zocalo are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Parque Papagayo. Traveling with kids? Consider El Rollo Acapulco and Barco Palao. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Our guests love the resort's location for the sightseeing.

Map
Popular Location

What's nearby

  • Papagayo Beach - 2 min walk
  • Gran Plaza Shopping Mall - 3 min walk
  • Hornos Beach - 6 min walk
  • Parque Papagayo - 10 min walk
  • Diana the Huntress - 16 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 37 min drive

Restaurants

  • Aquamarina – Pool-view buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • La Palapa – Pool-view restaurant offering international cuisine. Serves lunch and light fare. Reservations required.
  • Lobby Bar – Serves light fare.

Guest reviews

Overall score and ratings for Krystal Beach Acapulco

3.3
Guest rating
5 - Excellent
171
4 - Good
255
3 - Okay
246
2 - Mediocre
123
1 - Poor
118
3.6
Cleanliness
3.5
Service and Staff
3.4
Amenities
3.1
Property condition

1/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    2/5

    • Liked: Staff & service
    • Disliked: Amenities, property conditions & facilities

    No refrigerators in the room All inclusive option shall have refillable supple of drinks inside refrigerator. Wi- Fi connection was terrible, practically unusable.

    Stayed 12 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff is very nice, view from room very nice. It is a familly oriented hotel so don't be surprised if there are a lots of young kids.

    Stayed 1 night in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Unfriendly staff, 1 hour wait to check-in. dirty and foul odor in room. you've been warned, stay at your own risk

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    BEACH....OTHERS...NO MORE QUESTIONS CANSADO DE ESTA ENTREVISTA FORZADA

    Stayed 2 nights in Feb 2020