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Hotel San Francisco Acapulco

Property class: 2.5

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Reception - Hotel San Francisco Acapulco (Acapulco)
Front of property - Hotel San Francisco Acapulco (Acapulco)
Aerial view - Hotel San Francisco Acapulco (Acapulco)
Terrace/patio - Hotel San Francisco Acapulco (Acapulco)
Room - Hotel San Francisco Acapulco (Acapulco)
Hotel San Francisco Acapulco provides everything you need. Stay connected with free WiFi in public areas.

Reviews

3.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located near the beach, Hotel San Francisco Acapulco is in Costera Acapulco, a neighborhood in Acapulco. Naval History Museum and Acapulco Historical Museum of Fort San Diego are cultural highlights, and some of the area's attractions include Casa de la Cultura and Botanical Gardens of Acapulco. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Visit our Acapulco travel guide
Map
Costera Miguel Aleman 219, Zona Hotelera, Acapulco, GRO, 39670

What's nearby

  • A silhouette of a statue of a figure with a bow and arrow in front of a sunset, with a bridge in the background.
    Diana the Huntress
    5 min walk - 0.3 miles
  • A sandy beach with large rocks and calm waters.
    Condesa Beach
    7 min walk - 0.4 miles
  • A crowded beach with people sunbathing and swimming, a red umbrella, and a cityscape in the background.
    Icacos Beach
    15 min walk - 0.8 miles
  • Diana Galleries Mall
    7 min walk - 0.4 miles
  • Playa El Morro
    7 min walk - 0.4 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    29 min drive

Restaurants

  • El Plebe Alegre
    1 min walk
  • McDonald's
    1 min walk
  • London English Pub
    3 min walk
  • Taquitos Acapulco
    1 min walk
  • Barbarroja
    3 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 250 per day)
  • Free uncovered self parking on site

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Nearby parking fee: MXN 250 per day
  • Pet fee: MXN 150 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property Registration Number OCO080526U10

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel San Francisco Acapulco have a pool?

Yes, this property has an outdoor pool.

Is Hotel San Francisco Acapulco pet-friendly?

Yes, Hotel San Francisco Acapulco allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 150 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel San Francisco Acapulco?

Check-in start time: 2:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Francisco Acapulco?

Check-out is at noon.

Where is Hotel San Francisco Acapulco located?

Located in Costera Acapulco, this hotel is within a 10-minute walk of Diana the Huntress, Diana Galleries Mall, and Playa El Morro. Condesa Beach and Plaza Bahia are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel San Francisco Acapulco Reviews

3.4

4.0

Cleanliness

5.0

Location

4.4

Staff & service

3.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 6 out of 9 reviews

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sentí engañada, decepcionada la dirección y número de teléfono no existen la zona la ponen como en la zona turística media-alta y resulta que es zona-baja mínima de playa Manzanillo el precio de la habitación carísima $880.00 para la zona la chapa de la habitación insegura y falta totalmente de servicio becesario
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Luis Alberto

Disliked: Cleanliness, property conditions & facilities, room comfort

Malo

Solo sirve para hospedarse nada más
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucho ojo Porque la información de la ubicación de este hotel esta errónea tienen que corregir Esta muy lejos de donde ustedes informan que esta Gracias
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada que ver con las ilustraciones, la alberca pésima así como los cuartos muy desagradable
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Mak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mal servicio, no cuentan con las instalaciones necesarias, todo se encuentra en mal estado... si volviera a ir, no me hospedo en ese lugar
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Juan Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Publicidad engañosa ya que las fotos NO SON DEL HO

Desde la llegada nos dijeron que no había agua caliente ni aire acondicionado por tal nos cambiaron a otro hotel llamado hotel tortuga exprés que estaba menos peor que el anterior ya que nos dieron el quinto piso perooooo sin elevador , imagínate yo con mi bebé de 3 años mochilas etc. Las puertas del cuarto tenían un orificio por donde al fallar la llave de tarjeta metían un desarmador y abrian, cabe hacer mención que diario era necesario bajar por el intendente para que abriera la puerta, la alberca en la azotea sin luz en la noche, Expedia gracias por no dejarme disfrutar mi puente vacacional, ya que aparte de lo dicho llegaba con la sosobra de encontrar mi cuarto vacio.
Stayed 2 nights in Mar 2018
Verified review

2/10 Terrible

Bertha

Stayed 2 nights in Dec 2021
Verified review

4/10 Poor

Ricardo

Disliked: Staff & service, property conditions & facilities

El estado del inmueble un poco descuidado

Stayed 3 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019