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Capital O Hotel Los Caracoles, Acapulco

2.0 star property
Hotel with a 24-hour front desk, near Forum de Mundo Imperial

Choose dates to view prices

Photo gallery for Capital O Hotel Los Caracoles, Acapulco

Outdoor pool
Lobby sitting area
BBQ/picnic area
Front of property
Standard Room, Multiple Beds | Soundproofing, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

Soundproofing, bed sheets

Standard Room, 2 Double Beds

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Soundproofing, bed sheets

Standard Room

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Three beds)

Soundproofing, bed sheets

Standard Room (Three beds)

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
1300 Blvrd de las Naciones La Poza, Acapulco, GRO, 39370

What's nearby

  • Forum de Mundo Imperial - 16 min walk - 0.9 miles
  • La Isla Shopping Village - 18 min walk - 1.0 mile
  • Arena GNP Seguros - 5 min drive - 3.4 miles
  • Playa Revolcadero - 8 min drive - 3.0 miles
  • Majahua Beach - 15 min drive - 5.1 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 7 min drive

Restaurants

  • ‪La Finca - ‬1 min walk
  • ‪Sabor Guerrero Diamante - ‬1 min walk
  • ‪Rico Relleno de Marrano y Pollo - ‬5 min walk
  • ‪El Amigo Miguel Diamante - ‬6 min walk
  • ‪Mario Canario - ‬2 min walk

About this property

Capital O Hotel Los Caracoles, Acapulco

Hotel near Forum de Mundo Imperial
Located close to Playa Revolcadero, Capital O Hotel Los Caracoles, Acapulco provides a garden. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Capital O Hotel Los Caracoles, Acapulco have perks such as private pools and air conditioning, as well as amenities like sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 24-inch flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels
  • Private pool

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Does Capital O Hotel Los Caracoles, Acapulco have a pool?

Yes, this property has an outdoor pool.

Is Capital O Hotel Los Caracoles, Acapulco pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Capital O Hotel Los Caracoles, Acapulco?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Capital O Hotel Los Caracoles, Acapulco?

Check-out is at noon.

Where is Capital O Hotel Los Caracoles, Acapulco located?

Located in La Poza, this hotel is 0.9 mi (1.4 km) from Forum de Mundo Imperial and within 6 mi (10 km) of Playa Revolcadero and Majahua Beach. Icacos Beach and Diana the Huntress are also within 12 mi (20 km).

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Capital O Hotel Los Caracoles, Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 41 out of 98 reviews
Rating 8 - Good. 24 out of 98 reviews
Rating 6 - Okay. 15 out of 98 reviews
Rating 4 - Poor. 9 out of 98 reviews
Rating 2 - Terrible. 9 out of 98 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Great stay! Super clean and cold AC
Stayed 1 night in May 2025

8/10

Staff was great.
Stayed 5 nights in Oct 2024

10/10

Good service and good prices
Stayed 2 nights in Jul 2024

2/10

Bathrooms we leak no hot water no towers and the whole room is a mess the AC is not working not recommend it
Stayed 1 night in Aug 2022

6/10

Las sábanas no estaban del todo limpias. El hotel en si ok
Stayed 1 night in May 2025

4/10

Stayed 3 nights in Apr 2025

8/10

Stayed 3 nights in Apr 2025

10/10

Stayed 1 night in Mar 2025

6/10

2 dias no hubo agua caliente y el dia que llegué habia ina cucaracha muerte
Stayed 4 nights in Feb 2025

4/10

A localização próxima ao aeroporto é o único ponto positivo para voos bem cedo, que foi meu caso. Mas além de Oxxo e um mercado, não há nada por perto, nem o shopping que diz que há por lá estava funcionando, já que desde o furacão em 2023 encontra-se totalmente fechado. Os funcionários são o básico, não posso dizer que são prestativos nem amigáveis, pois tive que pedir duas vezes por uma toalha que estava faltando, me colocaram num quarto que a luz do banheiro não estava funcionando. Tive que tomar banho no escuro e somente 4h após o check in apareceu alguém da manutenção e arrumou, sendo que logo que entrei eles mesmos me avisaram que havia esse problema. Mas deixou uma sujeira imensa. Não recebi um desconto nem pedido de desculpas. Pelo contrário, e cobraram extra no check in por ter duas pessoas no quarto, dizendo que só havia reservado para uma. Em todos os hotéis, a não ser que tenha café da manhã, o preço é o mesmo para uma ou duas pessoas, já que a cama é de casal e as comodidades são exatamente as mesmas. A piscina precisa de manutenção. O fundo estava sujo e cheia de insetos. Na foto, essa área parece bonita, mas justo atrás dela (na parte que não aparece na foto) existe um depósito lotado de tralhas, que ficam expostas, sem porta nem cortina. É um ambiente zero convidativo. Também há um barco abandonado no jardim, que não aparece na foto. O jardim é um espaço que está bem cuidado, mas não há um banco sequer e gatos ficam circulando para fazer suas necessidades ali.
Stayed 1 night in Feb 2025

6/10

La habitación es muy cómoda.
Stayed 2 nights in Feb 2025

8/10

Stayed 1 night in Feb 2025

6/10

No cumple con lo que ofrece
Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

6/10

Stayed 1 night in Jan 2025

10/10

Stayed 3 nights in Jan 2025

10/10

Excelente lugar
Stayed 1 night in Dec 2024

10/10

Excelente lugar
Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Oct 2024

8/10

El personal es muy amable 😊
Stayed 1 night in Dec 2024

2/10

Stayed 4 nights in Dec 2024

10/10

Stayed 1 night in Nov 2024

10/10

Todo bien
Stayed 1 night in Nov 2024

4/10

Stayed 1 night in Jul 2024

6/10

Xxxx
Stayed 2 nights in Sep 2024