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Hotel Hacienda Maria Eugenia Acapulco

Property class: 3

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Photo gallery for Hotel Hacienda Maria Eugenia Acapulco

A beach with clear blue water, palm trees, and a distant cityscape. - Hotel Hacienda Maria Eugenia Acapulco (Acapulco)
A swimming pool with a colorful umbrella, surrounded by potted plants and a building with balconies. - Hotel Hacienda Maria Eugenia Acapulco (Acapulco)
A balcony with two chairs, overlooking a street with cars and buildings. - Hotel Hacienda Maria Eugenia Acapulco (Acapulco)
A hotel room with two beds, a dining table, chairs, and a view of palm trees through a large window. - Hotel Hacienda Maria Eugenia Acapulco (Acapulco)
A multi-story hotel with balconies and a restaurant named "Restaurante Maria Eugenia" at the ground level. - Hotel Hacienda Maria Eugenia Acapulco (Acapulco)
Located close to Diana the Huntress and Papagayo Beach, Hotel Hacienda Maria Eugenia Acapulco provides a terrace, an arcade/game room, and a bar. Treat yourself to a massage or other spa services. The on-site restaurant, Maria bonita, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a window with wooden shutters.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quintuple

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Quintuple

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Sextuple

A hotel room with two beds, a wooden dresser, a bench, and a television mounted on the wall.

Family Sextuple

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Located near the beach, Hotel Hacienda Maria Eugenia Acapulco is in Costera Acapulco, a neighborhood in Acapulco. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Papagayo Beach. Traveling with kids? Consider Casa de la Cultura and Naval History Museum. Visit our Acapulco travel guide
Map
176 Av. Costera Miguel Aleman, Colonia Fraccionamiento Magallanes, Acapulco, GRO, 39670

What's nearby

  • A silhouette of a statue of a figure with a bow and arrow in front of a sunset, with a bridge in the background.
    Diana the Huntress
    5 min walk - 0.3 miles
  • A sandy beach with large rocks and calm waters.
    Condesa Beach
    7 min walk - 0.4 miles
  • A red macaw perched on a branch surrounded by lush green foliage.
    Parque Papagayo
    14 min walk - 0.8 miles
  • An aerial view of a coastal city with a densely populated urban area, a large park with a flagpole, and a beach with umbrellas.
    Papagayo Beach
    17 min walk - 0.9 miles
  • Diana Galleries Mall
    2 min walk - 0.1 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    32 min drive

Restaurants

  • La Casa de los Abuelos Galerias Diana
    2 min walk
  • Los Tarascos
    1 min walk
  • Fisher's Acapulco
    1 min walk
  • Vips
    3 min walk
  • Micheladas De La Calle
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MXN 100 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 270 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maria bonita

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 120 for children
  • Nearby parking fee: MXN 100 per night (656 ft away)
  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Hotel Hacienda Maria Eugenia Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–9 PM.

Is Hotel Hacienda Maria Eugenia Acapulco pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Hacienda Maria Eugenia Acapulco?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Hacienda Maria Eugenia Acapulco?

Check-out is at 11 AM.

Where is Hotel Hacienda Maria Eugenia Acapulco located?

This family-friendly Acapulco hotel is located near the beach, within a 5-minute walk of Diana Galleries Mall and Diana the Huntress. Playa El Morro and Condesa Beach are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hacienda Maria Eugenia Acapulco Reviews

8.0

Very Good

8.2

Cleanliness

7.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 144 out of 309 reviews
Rating 8 - Good. 77 out of 309 reviews
Rating 6 - Okay. 47 out of 309 reviews
Rating 4 - Poor. 19 out of 309 reviews
Rating 2 - Terrible. 22 out of 309 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and reasonable prices.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Had everything I needed
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like evrething costumer Service. The Service of de food needed fixing Special mente the Bufet but evrething was good. Thank-u All workers in the Hacienda Mari Eujenia Thank-u
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Exelente hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool place for everyone in the center of the city
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ser5
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room its self's needs a lot of maintenace everything is ancient old and the sinks had a discussing smell, room was moldy , tv didnt work.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel clearly advertises a refrigerator in the room. When we checked in they said there was no refrigerator. However for 1000 pesos I could have one installed for the week. I picked this hotel because I wanted a fridge. It was false advertising and misleading.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness
This property didn’t provide hand soap hot water is limited, at time of reservation said property parking is available the reality wasn’t true.
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First, there are no locks on the door, just a fastener which allows the door to crack open. This made me feel unsafe at night since the hotel is pretty open to the public. Second, the beds are the old spring-type and they had hills and bumps, it was hard to fall asleep. Lately, the wifi signal does not penetrate the room. The only place I was able to connect was right at the door or outside in the hallway.
Stayed 3 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
La experiencia fue bastante decepcionante. Desde la recepción, la atención del personal deja mucho que desear; la amabilidad y disposición para atender al huésped parecen ser aspectos secundarios. El reglamento del establecimiento, además de estar deficientemente redactado, transmite una falta de profesionalismo que resulta poco acorde con un hotel que pretende ofrecer un servicio de calidad. Respecto al desayuno, considero que la relación calidad-precio es poco favorable. La oferta es sumamente limitada, prácticamente reducida a huevo, por lo que definitivamente no justifica el costo adicional. En ese sentido, resulta más conveniente hospedarse sin desayuno. Lo único verdaderamente destacable fue el servicio de valet parking: el personal fue excepcionalmente amable, atento y servicial, y fue, sin duda, lo mejor de la estancia. En general, no considero que la experiencia corresponda al precio ni a las expectativas que genera el establecimiento. Si están considerando hospedarse aquí, les recomendaría evaluar otras opciones, particularmente hoteles de mayor renombre que puedan ofrecer un servicio más acorde con lo que se está pagando.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que esta en un buen lugar y tienes varias cosas accesibles cercar
Stayed 4 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Mal servicio nos trataron pésimo y muy mala atención al cliente no lo recomiendo
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fueron muy amables desde qje llegamos. Nos entregaron antes la habitación por disponibilidad y eso nos ayudó en lo absoluto, ya que veníamos algo cansados. La atención de todo el persona el fue amable, las instalaciones son buenas y limpias. Es un hotel muy familiar. Lo recomiendo do ampliamente
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel tiene buena ubicación, cerca de lugares para comer y plazas, la comida de su restaurante es cara y da raciones pobres y no tiene buen sabor, de 3 personas fueron 1200 pesos de una comida y no estuvo rico la verdad. La habitación: el baño no tiene jabonera así que es un problema bañarse, el desagüe no funciona y se hace una laguna cuando te bañas. El aire acondicionado funciona pero no ofrece la opción de ventilador por lo que te congelas o te horneas. La TV no la puedes ver por qué el internet de la tele no es suficiente a si que aunque tenga mil canales no puedes ver nada. No hay caja de seguridad, así que tus valores no tienen protección. Las sobrecama está super incomoda y pica, no fueron placenteras nuestras noches la vdd y hay mucho ruido exterior. Lo peor de todo fue que por olvidó mi niña dejo su teléfono en la habitación al final de nuestra estancia y cuando fueron a revisar que no les faltará nada no tuvieron la amabilidad y la ética de devolverlo, primera y última vez que ocupo su servicio.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
NUNCA pudimos ver la tele , no agarró ni para Netflix ni para TV normal , y nunca pudieron arreglarla ni resolvernos , mal servicio
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No había refrigerador ni teléfono
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación acerca de las playas. Tiene aire acondicionado, una alberca y un restaurante con buenos desayunos. La habitación era limpiada cada día.
Stayed 4 nights in Jul 2026