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Hotel Emporio Acapulco

3.5 star property
Hotel with private beach, full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Emporio Acapulco

Photo gallery for Hotel Emporio Acapulco

Children's play area - outdoor
Front of property
In-room safe, desk, blackout drapes, iron/ironing board
Private pool
Bar (on property)

Overview of Hotel Emporio Acapulco

Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • On private beach
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670
  • Popular LocationBurger King1 min walk
  • Popular LocationTexas Ribs1 min walk
  • Popular LocationPlaya El Morro2 min walk
  • Popular LocationDiana the Huntress2 min walk

Room options

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen with ocean view

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Suite Privilege Club Doble Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite 2 Double Beds Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Fan
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
Ritz Acapulco Hotel All Inclusive
Pool
All inclusive
Kids pool
Free WiFi
7.8 out of 10, Good, (923)
The price is $170
per night
$202 total
includes taxes & fees
May 3 - May 4
Ritz Acapulco Hotel All Inclusive

About the neighborhood

Acapulco

Hotel Emporio Acapulco is located in Costera Acapulco, a neighborhood in Acapulco, and is in the entertainment district and on a private beach. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Condesa Beach and Parque Papagayo. Traveling with kids? Consider Naval History Museum and Botanical Gardens of Acapulco. With jet skiing, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.
Visit our Acapulco travel guideOpens in a new window

What's nearby

  • Diana the Huntress - 2 min walk
  • Condesa Beach - 2 min walk
  • Diana Galleries Mall - 3 min walk
  • Galerías Acapulco - 12 min walk
  • Parque Papagayo - 16 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • Starbucks - 4 min walk
  • Fisher's Acapulco - 1 min walk
  • London English Pub - 2 min walk
  • Texas Ribs - 1 min walk
  • Italianni's - Acapulco - 3 min walk

About this property

Hotel Emporio Acapulco

Family-friendly hotel located in Costera Acapulco
Diana the Huntress and Condesa Beach are located near Hotel Emporio Acapulco, which provides a swim-up bar, a poolside bar, and a terrace. Treat yourself to some rest and relaxation at Oriental Spa, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In-room WiFi (surcharge), with speed of 25+ Mbps, is available to all guests, along with shopping on site and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge), and airport drop-off service (surcharge)
  • Babysitting (surcharge), ATM/banking services, and tour/ticket assistance
  • 1 meeting room, multilingual staff, and a banquet hall
Room features
All 422 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like safes and WiFi. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Self parking on site (MXN 190 per night)
  • Valet parking on site (MXN 190 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM–12:30 PM for a fee: MXN 340–355 for adults and MXN 165–180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No elevator

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 28 to March 10:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 340–355 for adults, and MXN 165–180 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 190 per night
  • Valet parking fee: MXN 190 per night
  • Late check-out fee: MXN 833 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Emporio Acapulco have a pool?

Yes, this property has 3 outdoor pools and a children's pool. One of the pools is closed seasonally each year from December 28 to March 10.

Is Hotel Emporio Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Emporio Acapulco?

Self parking is available for MXN 190 per night. Valet parking is available for MXN 190 per night.

What time is check-in at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Emporio Acapulco?

Check-out is at noon. Late check-out is available for MXN 833 (subject to availability).

Does Hotel Emporio Acapulco provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 380 per vehicle applies.

Where is Hotel Emporio Acapulco located?

Located in Costera Acapulco, this beachfront hotel is in the entertainment district, just steps from Playa El Morro, Condesa Beach, and Diana the Huntress. Parque Papagayo and Papagayo Beach are also within 1 mi (2 km).

Hotel Emporio Acapulco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 446 out of 1010 reviews" "
Rating 8 - Good. 268 out of 1010 reviews" "
Rating 6 - Okay. 144 out of 1010 reviews" "
Rating 4 - Poor. 74 out of 1010 reviews" "
Rating 2 - Terrible. 78 out of 1010 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, Exeter

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint was very loud music all day til 11 at nite. Was a great place to stay tho
Stayed 2 nights in Apr 2024

8/10 Good

Edgar, Maricopa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bad customer service in the front desk. I called to report that A/C doesn't work. They send maintenance to fixed but not. I went to the front desk and they give me bad attitude. I heard they said it's a Expedia. Again they send another to fix the A/C the maintenance person don't not fixed. Around 2am I went Again to front desk and heard they said it's Expedia. They tried to send Again maintenance I told them to change me to another room. Look like they don't wants to give different rooms.
Stayed 3 nights in Apr 2024

6/10 Okay

Maria D.

Stayed 4 nights in Apr 2024

8/10 Good

Josefina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was always willing to help.
Stayed 2 nights in Apr 2024

2/10 Terrible

Nicola, Lauderhill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Edson manuel

Stayed 5 nights in Apr 2024

8/10 Good

Angelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo nos encanto el spa massage jacuzzi , tienes que pagar por este servicio aparte pero vale la pena ,la comida delisiosa gracias
Stayed 2 nights in Apr 2024

10/10 Excellent

Ekai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were great. The hotel recovered well after Hurricane Otis. There is more work to be done, but they are doing a great job. I enjoyed the private infinity pool area. It was quiet for adults. We drank, had food, read our books, and laughed a lot. I highly recommend this infinity pool area. The buffet breakfast was well done. Overall a great 2 nights and 2 days stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria De Lourdes

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and a great staff.
Stayed 2 nights in Apr 2024