Check COVID-19 restrictions.

Find out moreOpens in a new window

Hotel Elcano

Photo gallery for Hotel Elcano

Featured Image
On the beach, free beach cabanas, sun loungers, beach towels
On the beach, free beach cabanas, sun loungers, beach towels
Outdoor pool
Outdoor pool

Overview of Hotel Elcano

Hotel Elcano

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
Av del parque y las palmas S/N, Acapulco, GRO, 39690

Explore the area

  • Popular LocationIcacos Beach1 min walk
  • Popular LocationAcapulco Convention Center8 min walk
  • Popular LocationCondesa Beach13 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)14 min drive

Choose dates to view prices

About this area

Acapulco

Located in Acapulco, Hotel Elcano is on the beach. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Parque Papagayo and Playa Caletilla. Traveling with kids? Consider Naval History Museum and Barco Palao. Take an opportunity to explore the area for water adventures such as surfing/boogie boarding and other activities like golfing. Guests appreciate the hotel's quiet location.

What's nearby

  • Icacos Beach - 1 min walk
  • Acapulco Golf Club - 1 min walk
  • Acapulco Convention Center - 8 min walk
  • Condesa Beach - 13 min walk
  • Diana the Huntress - 2 min drive

Restaurants

  • Bambuco – Poolside restaurant with a bar. Serves breakfast, lunch, and dinner.

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 14 min drive

About this property

Hotel Elcano

Family fun at the shore
When you stay at this beach hotel you can enjoy complimentary cabanas and sun loungers. All 180 rooms offer free WiFi, room service, and TVs with cable channels. Ceiling fans, hair dryers, and safes are among the other amenities that guests will find.
Hotel Elcano offers 180 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Premium cable television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–noon: MXN 255 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 25-inch TV
  • Cable channels
  • Premium channels

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 04 and April 30.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 255 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Elcano Acapulco
Elcano Hotel
Hotel Elcano
Hotel Elcano Acapulco
Elcano Hotel Acapulco
Elcano Resort Acapulco
Hotel Elcano Hotel
Hotel Elcano Acapulco
Hotel Elcano Hotel Acapulco

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 248 out of 686 reviews
5 - Excellent 36%
Rating 4 - Good. 286 out of 686 reviews
4 - Good 42%
Rating 3 - Okay. 100 out of 686 reviews
3 - Okay 15%
Rating 2 - Poor. 32 out of 686 reviews
2 - Poor 5%
Rating 1 - Terrible. 20 out of 686 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the stay - good value.
Stayed 5 nights in Nov 2021

3/5 Okay

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel need an update very quickly I feel like I am in at 70’s
Stayed 4 nights in Nov 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom needs major renovation to bring it out of the 70's
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and friendly, I did not like the bathroon
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's cleanliness, the friendly and efficient staff.
Stayed 7 nights in Jul 2021