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On the beach, free beach cabanas, sun loungers, beach towels
On the beach, free beach cabanas, sun loungers, beach towels
Outdoor pool
Outdoor pool

Guest reviews

4.0 out of 5 Very Good
588 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Map

Explore the area

Popular LocationIcacos Beach1 min walk
Popular LocationAcapulco Convention Center8 min walk
Popular LocationEl Rollo Acapulco11 min walk
AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)31 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Studio, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 280 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsStudio, 1 King Bed
  • Standard Room, 2 Queen Beds

    4.5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds

About this area

Acapulco

Located in Acapulco, Hotel Elcano is on the beach. El Rollo Acapulco is a popular attraction and the area's natural beauty can be seen at Condesa Beach and Icacos Beach. Traveling with kids? Consider Naval History Museum and Barco Palao. Take an opportunity to explore the area for water adventures such as surfing/boogie boarding and other activities like golfing. Our guests appreciate the hotel's quiet location.
View in a map
Popular Location

What's nearby

  • Icacos Beach - 1 min walk
  • Acapulco Convention Center - 8 min walk
  • El Rollo Acapulco - 11 min walk
  • Condesa Beach - 12 min walk
  • Diana the Huntress - 9 min drive

Getting around

  • AirportGeneral Juan N. Alvarez Intl. Airport (ACA) - 31 min drive

Restaurants

  • Bambuco – Poolside restaurant with a bar. Serves breakfast, lunch, and dinner.

About this property

Hotel Elcano

3.5-star hotel on the beach, near El Rollo Acapulco
When you stay at this beach hotel you can enjoy complimentary cabanas and sun loungers. All 180 rooms offer free WiFi, room service, and TVs with cable channels. Ceiling fans, hair dryers, and safes are among the other amenities that guests will find.
Hotel Elcano offers 180 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Premium cable television is provided.

Bathrooms include shower/tub combinations. This Acapulco hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–noon: MXN 255 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • 25-inch TV
  • Cable channels
  • Premium channels

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 04 and April 30.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 255 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Elcano Acapulco
Elcano Hotel
Hotel Elcano
Hotel Elcano Acapulco
Elcano Hotel Acapulco
Elcano Resort Acapulco
Hotel Elcano Hotel
Hotel Elcano Acapulco
Hotel Elcano Hotel Acapulco

Frequently asked questions

Does Hotel Elcano have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Elcano pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Elcano?
Limited spots are available.
What time is check-in at Hotel Elcano?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Elcano?
Check-out is at noon.
Where is Hotel Elcano located?
Nestled on the beach, this Costera Acapulco hotel is just steps from Acapulco Golf Club and Icacos Beach. Condesa Beach and El Rollo Acapulco are also within 15 minutes.
4.0
Very Good
588 reviews
5 - Excellent
209
4 - Good
248
3 - Okay
89
2 - Poor
29
1 - Terrible
13

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Stayed 7 nights in Mar 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel! We had a wonderful stay. Pros: -beautiful pool overlooking the beach, extremely clean. Part of the pool is divided as a shallow pool which is nice for sun bathing or very younger kids. -good restaurant on site, also with beachfront tables. We had both breakfast and lunch there; both good. Didn't try the buffet though. -nice little cafe to buy coffee, snacks, etc. as well -entire property very clean; staff out constantly cleaning, sweeping, mopping. Bar service at pool. -all staff members we encountered were very pleasant and polite -big balconies all have full front ocean views -palapas/ beach umbrellas and chairs included for free -lifeguard service on beach seemed very attentive -beach very clean as well, lifeguard even raked the sand. No litter at all on the beach and ocean water was crystal clear. -rooms clean and comfortable, nice classic decor Cons: -a bit older property, but still very well kept up and the blue/white mediterranean type decor made it look more classic styled and not "old" -the hot water in our shower could be a little tempermental but wasn't a big deal at most times -location is slightly farther from the main "action" of the strip but still walkable and plenty of things around. We had a car but taxis seemed plentiful as well. I would definitely recommend this hotel. For the price it was an excellent deal. We were not there during a busy time; pool could maybe become crowded if it were a busy season but for us it was great.
Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views. Spotlessly clean. Friendly staff. Location. Large rooms.
Stayed 5 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel ya viejito, pero la limpieza de todo el hotel es evidente. El super servicio en todo momento, los precios justos, la alberca de un tamaño pequeño, pero excelente diseño. La playa muy bien,el servicio en la playa excelente. El buffet de desayuno variado y cada dia diferente, la comida rica. Las porciones de la comida son pequeñas (sobre todo los cocteles y ceviches), pero de buen sazon. Quedamos felices e invitados a volver pronto.
Stayed 3 nights in Dec 2019