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Hotel Costa Azul

Property class: 3

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Photo gallery for Hotel Costa Azul

A swimming pool with blue and white striped lounge chairs, palm trees, and a building with arched windows and a covered patio area. - Hotel Costa Azul (Acapulco)
A fountain with water jets in a circular basin, surrounded by palm trees and a building with arched windows. - Hotel Costa Azul (Acapulco)
A modern hotel with a large fountain, palm trees, and a well-lit entrance. - Hotel Costa Azul (Acapulco)
A poolside area with white lounge chairs, a pool, and umbrellas. - Hotel Costa Azul (Acapulco)
A hotel room with a bed, a desk, a mirror, and a television. - Hotel Costa Azul (Acapulco)
Take advantage of a terrace, a coffee shop/cafe, and a garden at Hotel Costa Azul. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a wooden headboard, a green bedspread, a white curtain, a window with a view of palm trees, and a bedside telephone.

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a wooden headboard, and a view of palm trees through a glass door.

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Located near the beach, Hotel Costa Azul is in Costa Azul, a neighborhood in Acapulco. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Papagayo Beach. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Visit our Acapulco travel guide
Map
Horacio Nelson y Parque Norte, S/N, Fraccionamiento Costa Azul, Acapulco, GRO, 39850

What's nearby

  • A beach with a city skyline in the background, a boat on the water, and people walking along the shore.
    Icacos Beach
    12 min walk - 0.7 miles
  • El Rollo Acapulco
    7 min walk - 0.4 miles
  • Casa de la Cultura
    7 min walk - 0.4 miles
  • Acapulco Convention Center
    10 min walk - 0.6 miles
  • Acapulco Golf Club
    15 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    17 min drive

Restaurants

  • La Ribaicita
    3 min walk
  • Los Tarascos
    2 min walk
  • Carnitas La Esperanza
    2 min walk
  • La Cochera 100% Engordante
    3 min walk
  • Sabor Guerrero
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: MXN 295 for adults and MXN 179 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 295 for adults and MXN 179 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Costa Azul have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Costa Azul pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Costa Azul?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Costa Azul?

Check-out is at noon.

Where is Hotel Costa Azul located?

Located in Costa Azul, this hotel is within a 15-minute walk of Naval History Museum, Casa de la Cultura, and Icacos Beach. Acapulco Convention Center and Acapulco Golf Club are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Costa Azul Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 275 out of 463 reviews
Rating 8 - Good. 143 out of 463 reviews
Rating 6 - Okay. 30 out of 463 reviews
Rating 4 - Poor. 8 out of 463 reviews
Rating 2 - Terrible. 7 out of 463 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This little hotel was sparkling clean. It has a great location and the restaurant had a great breakfast. We would come back.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very very clean!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
Well kept, nice paint, gardens, and decorations in the room. Good restaurant at side, friendly staff. Thank you!!
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
This property was not even close to a 9 rating, also called wonderful. The room has 1 drawer, horrible shower, warm at best, A coffee Shop that is way over priced for the small portions. The grounds are clean, pool is nice.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience definitely I would come back.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that it was clean, safe and had big rooms.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel cheap and good condition
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Disliked: Amenities
Small but comfirable
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superclean
Stayed 4 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
:)
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely well kept! Would like to see very quality on towels and work on ac system. Pool hours should be longer since ac is limited.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was okay, but there was NO TV service‼️ When asked to speak to the manager, the staff denied my dad the opportunity to speak to him/her. 😡
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el estado de la piscina y la limpieza de la habitación
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Pequeñas sus habitaciones y falta de un frigobar
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi hotel favorito and una de las mejores zonas de Acapulco.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bastante bien, Tiene una alberca cómoda, buena ubicación y cuenta con estacionamiento en la puerta de la habitación. . Lo malo es que el aire acondicionado emite un solido tan fuerte como sonaría un motor de Torton que te impide descansar. Definitivamente NO LO RECOMIENDO NI REGRESO
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
solicito la facturacion de mi estancia y no me pueden apoyar con el envio de la misma hotel dice que debe de enviarla Expedia y expedia que debe de enviarla el hotel y mientras yo voy a tener que absorber ese costo, me parece poco etico de ambas partes x lo que requiero el envio de la misma
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está tranquilo, pero el WiFi... solo dejó poner en 1 dispositivo... así que tuve que gastar mis datos. Tienen que solicitar la clave en Recepción. La ubicación estuvo muy bien.
Stayed 2 nights in Aug 2026