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Hotel Canaima

Property class: 2.5

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Photo gallery for Hotel Canaima

Outdoor pool - Hotel Canaima (Acapulco)
Fitness facility - Hotel Canaima (Acapulco)
Blackout drapes - Hotel Canaima (Acapulco)
Sport court - Hotel Canaima (Acapulco)
Exterior - Hotel Canaima (Acapulco)
Hotel Canaima on Acapulco's sunny coastline offers genuine hospitality. Enjoy the outdoor pool, fitness center, and scenic terrace with WiFi throughout. The location is close to Condesa and Papagayo Beach, earning praise from past guests.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Gym
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Quadruple Room, 2 Double Beds, Non Smoking

Blackout drapes

Standard Quadruple Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Blackout drapes

Family Triple Room, Multiple Beds

  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Deluxe Single Room

Blackout drapes

Deluxe Single Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, Hotel Canaima is in Costera Acapulco, a neighborhood in Acapulco. The area's natural beauty can be seen at Condesa Beach and Papagayo Beach. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Visit our Acapulco travel guide
Map
180 Av Costera Miguel Alemán Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana Cazadora al atardecer Ciudad de México
    Diana the Huntress
    5 min walk - 0.3 miles
  • Condesa Beach
    Condesa Beach
    7 min walk - 0.4 miles
  • papagayo rojo posado sobre una rama
    Parque Papagayo
    14 min walk - 0.8 miles
  • Wide view of Acapulco Bay from the sea taken with a drone
    Papagayo Beach
    17 min walk - 0.9 miles
  • Diana Galleries Mall
    2 min walk - 0.1 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    32 min drive

Restaurants

  • Helados Santa Clara
    2 min walk
  • Fisher's Acapulco
    3 min walk
  • Mercado El Pueblito
    3 min walk
  • Los Tarascos
    1 min walk
  • Barra Vieja 520
    2 min walk

About this property

Hotel Canaima

Hotel near Condesa Beach
Close to Papagayo Beach, Hotel Canaima provides amenities like a terrace and a gym. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • ATM/banking services, concierge services, and a 24-hour front desk
  • A front-desk safe, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Hotel Canaima boast comforts such as air conditioning, in addition to amenities like free bottled water.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch LCD TVs with digital channels
  • Heating and daily housekeeping

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  • Pool
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Canaima Acapulco
Canaima Acapulco
Hotel Canaima Hotel
Hotel Canaima Acapulco
Hotel Canaima Hotel Acapulco

Frequently asked questions

Does Hotel Canaima have a pool?

Yes, this property has an outdoor pool.

Is Hotel Canaima pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Canaima?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Canaima?

Check-out is at noon.

Where is Hotel Canaima located?

Located in Costera Acapulco, this hotel is within a 10-minute walk of Plaza Bahia and Condesa Beach. Diana Galleries Mall and Diana the Huntress are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Canaima Reviews

6.2

7.2

Cleanliness

4.6

Location

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

Reviews

Verified

8/10 Good

Susana Ilayalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El horario de entrada es a las 3:00 y el de slida a las 12:30. es un horario complicado. Pero la gente es muy amable y la estancia agradable.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Habia mucho mosco, una buena fumigada le faltaria, estaba cerca de mi lugar de trabajo, accesible
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Fernanda

Liked: Cleanliness, staff & service
Habitaciones amplias, alberca bonita. Instalaciones del hotel son viejas
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible todo horrible todo horrible todo horrible horrible horrible
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el aire acondicionado y su gente muy amable y atenta con uno
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y las instalaciones de muy buen nivel por el costo que se maneja.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lo que no me gusto fue que el aire acondicionado falló un poco
Stayed 2 nights in Mar 2019
Verified

2/10 Terrible

Marcelino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una desepcion

desgraciadamente desde el inicio no me respetaron la recervacion alegabdo que no llege al check in a las 3 ni les avise que iva a utilizar la habitacion a pesar que recerve dando mi tarjeta y sin derecho a reembolso. En la recepcion solo me dieron la explicacion que fue orden del dueño y que no podian darme el cuarto con las caracteristicas y que se me complicaria conceguir algo porque los hoteles tenian mucha demanda y que los precios serian mayores y fue cierto nos costo mucho encontrar hospedaje lo unico bueno fue que el hotel que suerte encontramos se encontraba lejos del ruido de las chelerias
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Luis

Liked: Cleanliness, staff & service, property conditions & facilities

Pff

El hotel en general bien, lo malo, la taquerías que está casi frente al hotel con música súper alta hasta las 5 am que no deja dormir y obvio menos descansar
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
They had no record of my booking whatsoever. Luckily they had a room free.
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Desde la recepción no hay lugar para estacionarse y en un lugar cerca para bajar equipaje el mismo recepcionista me quito del lugar el trato no es tan cordial y para hacer el pago se tardo demasiado en una de las habitaciones problemas todo el tiempo con el aire acondicionado nunca lo repararon el olor de la limpieza de la entrada del hotel muy desagradable y todo el tiempo dar la vuelta para entrar porque estaban en reparaciones y querían vibrar las toallas en una habitación cuádruple solo querían dar dos toallas
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
para pasar la noche es buena opcion y barata, comodo, bonita.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
No eciste como subir o bajar la temperatura del aire acondicionado , no te proporcionan más sabanas si las necesitas . Entrada descuidada
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable cerca de la playa

Excelente hotel cercano a la playa y atracciones.....
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Cristian

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018