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Hotel Ashly

2.5 star property
A peaceful retreat with lush gardens and warm hospitality where guests can enjoy a refreshing pool and savor delicious meals at the on-site restaurant

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Photo gallery for Hotel Ashly

Outdoor pool - Hotel Ashly (Acapulco)
Building design - Hotel Ashly (Acapulco)
Point of interest - Hotel Ashly (Acapulco)
Villa, 2 Bedrooms, Garden View | Garden view - Hotel Ashly (Acapulco)
Standard Double Room, 2 Double Beds | Bed sheets - Hotel Ashly (Acapulco)
Hotel Ashly is located near El Revolcadero and features a tranquil garden setting. Travelers can relax by the outdoor pool, start their day with continental breakfast, and save time with convenient express check-in and check-out services.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room

Standard Room | Bed sheets

Standard Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Bed sheets

Standard Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Bed sheets

Standard Double Room, 2 Double Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Bed sheets

Standard Triple Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite

Suite | Bed sheets

Suite

  • 47 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

View all photos for Room Superior

Bed sheets

Room Superior

  • 14 sq m
  • Sleeps 2

View all photos for Suite

Bed sheets

Suite

  • 60 sq m
  • Sleeps 6

View all photos for Suite with Garden View

Bed sheets

Suite with Garden View

  • Garden view
  • 65 sq m
  • Sleeps 6

View all photos for Villa, 2 Bedrooms, Courtyard View

Villa, 2 Bedrooms, Courtyard View | Bed sheets

Villa, 2 Bedrooms, Courtyard View

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Villa, 2 Bedrooms, Garden View

Villa, 2 Bedrooms, Garden View | Bed sheets

Villa, 2 Bedrooms, Garden View

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Triple Room Standard

Bed sheets

Triple Room Standard

  • 21 sq m
  • Sleeps 6

View all photos for Suite

Bed sheets

Suite

  • 46 sq m
  • Sleeps 8

View all photos for Room Standard

Bed sheets

Room Standard

  • 12 sq m
  • Sleeps 2

View all photos for Double Room Standard

Bed sheets

Double Room Standard

  • 16 sq m
  • Sleeps 4

About the neighborhood

Playa Diamante, a neighborhood in Acapulco, is home to Hotel Ashly. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Playa Revolcadero and El Revolcadero. Bahía de Puerto Marqués and Majahua Beach are two other places to visit that come recommended. Visit our Acapulco travel guide
Map
boulevard de las naciones k.m. 12.5, Acapulco, GRO, 39906

What's nearby

  • Wide view of Acapulco Bay from the sea taken with a drone
    Papagayo Beach
    33 min drive - 23.9 miles
  • Boulevard de las Naciones
    1 min walk - 0.0 miles
  • Plaza Isla Diamante
    5 min drive - 1.2 miles
  • La Isla Shopping Village
    6 min drive - 1.4 miles
  • Forum de Mundo Imperial
    10 min drive - 1.7 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    4 min drive

Restaurants

  • Los Tarascos
    5 min walk
  • Dos Olivos Café
    8 min walk
  • La Finca
    8 min walk
  • Paititi del Mar
    12 min walk
  • Los Tarascos
    9 min walk

About this property

Hotel Ashly

Hotel near Playa Revolcadero
Located close to El Revolcadero, Hotel Ashly provides a garden.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, express check-in, and luggage storage
  • A 24-hour front desk
Room features
All guestrooms at Hotel Ashly feature comforts such as air conditioning.
Other amenities include:
  • Bathrooms with showers

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

The listed breakage deposit applies to Villa bookings only.

Optional extras

  • Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ashly Acapulco
Ashly Acapulco
Hotel Ashly Hotel
Hotel Ashly Acapulco
Hotel Ashly Hotel Acapulco

Frequently asked questions

Does Hotel Ashly have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ashly pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ashly?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ashly?

Check-out is at noon. Late check-out is available for MXN 300 (subject to availability).

Where is Hotel Ashly located?

Located in Playa Diamante, this hotel is 2.7 mi (4.4 km) from Playa Revolcadero and within 6 mi (10 km) of El Revolcadero and Bahía de Puerto Marqués. Majahua Beach and Papagayo Beach are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ashly Reviews

6.8

7.0

Cleanliness

8.0

Location

6.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 54 out of 200 reviews
Rating 8 - Good. 56 out of 200 reviews
Rating 6 - Okay. 35 out of 200 reviews
Rating 4 - Poor. 20 out of 200 reviews
Rating 2 - Terrible. 35 out of 200 reviews

Reviews

Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and place was quiet
Stayed 1 night in Aug 2024
Verified

8/10 Good

roberto

Liked: Cleanliness, amenities
Room was clean and the hotel is very nice, pool was very beautiful. The only bad thing about this hotel is that the property next door has roosters and dogs. If your a light sleeper like I am I would not recommend but other than that it’s a great hotel for the price
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marisol

Liked: Cleanliness
Excelente
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Zuleika

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Mayer

Disliked: Cleanliness, staff & service, property conditions & facilities
No towels, bugs in bed, customer service was mediocre
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Keziah

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived almost eight hours too early, but the owner let me check in a few hours before 3pm. Thank you so much!
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Anelys

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very rude and looked very unhappy. Any questions or request were denied
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Linda

Basic but suited our needs

I choose this because I had a 6 am flight It is very basic, but it was clean, bed comfort fine but our ac unit and the light in the hall way made for a poor night sleep. I as a traveler should have said something to the supervisor on board. But had to rush to the airport. It’s fine for $38 bucks!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Zyanya Ashlye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonito lugar, muy ameno para ir en familia. Muy limpio
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Arcadio

Disliked: Amenities
Buena
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, amenities, property conditions & facilities
Me agarrado mucho la estancia por la alberca que está cerca y limpia, la limpieza de las habitaciones muy buena
Muy bueno el hotel, muy recomendable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Verónica Arely

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verónica Arely

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Marco Antonio

Disliked: Amenities, property conditions & facilities
habitación descuidada, cama incómoda poco papel higiénico
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

José Antonio

Liked: Cleanliness
Falta de mantenimiento
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

María. Del carmen

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien La atención excelente
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Silvia Erika

Liked: Cleanliness, amenities, property conditions & facilities
Limpio y muy amables
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

LUIS ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cobraron la habitación de nuevo a pesar que ya la había pagado con ustedes, no tenía toallas ni agua caliente
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Ana Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones estan en mal estado, el colchon de una de las camas estaba hundido, no te dejan toallas tienes que pedirlas cada día en la recepción, el agua se salía de la regadera e inhundaba la habitación, cuando fui a recepción a avisar dijeron que ya no había personal de mantenimiento y me dieron unos tapetes para que yo limpiara, al día siguiente pusieron una cortina de baño pero el problema siguió y solo me siguieron dando tapetes para limpiar. La mezcladora del lavabo no tenia boquilla entonces el agua salia hacia los lados y mojaba todo, también lo reporte pero nunca fueron a arreglarlo. La alberca esta bien, es pequeña pero limpia. Le falta mucho mantenimiento a las habitaciones, que lastima porque cobran muy caro. No volveré a hospedarme aquí.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service
Si
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Laura Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación sucia, no hay toallas, el personas poco amable, solo el joven del turno nocturno amable. No tiene estacionamiento es la calle. Pésimo servicio.
Esa es la puerta del baño
Son animalitos en la pared
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Yesica Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
las fotos no le hacen justicia
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities
La cocina estaba sucia El control de la tele no sirve Un pésimo servicio en recepción Tardaron mucho tiempo en darme la habitación
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jose angel

Liked: Cleanliness, amenities, property conditions & facilities
La abitacion bien, solo si pusieran donde poner tu ropa, por que la tuve que dejar en la mochila y es un poco incomodo, personal amable
Stayed 3 nights in Nov 2025