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Hotel Aristos Acapulco

3.0 star property
Travelers enjoy two refreshing pools for sunny day swims at this family-friendly property, with garden paths perfect for leisurely afternoon walks

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Photo gallery for Hotel Aristos Acapulco

Front of property - Hotel Aristos Acapulco (Acapulco)
Restaurant - Hotel Aristos Acapulco (Acapulco)
Front of property - Hotel Aristos Acapulco (Acapulco)
Front of property - Hotel Aristos Acapulco (Acapulco)
Property grounds - Hotel Aristos Acapulco (Acapulco)
Hotel Aristos Acapulco welcomes families to its Caleta location where outdoor pools invite refreshing dips while the terrace catches perfect sunshine. Children have their own playground to explore, and the garden offers quiet moments between meals at the restaurant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Street View

Standard Room, Street View | 1 bedroom, iron/ironing board, free WiFi

Standard Room, Street View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Double Sofa Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Sea View

Standard Room, Sea View | 1 bedroom, iron/ironing board, free WiFi

Standard Room, Sea View

  • Sea view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room Standard with Sea View

A room with a bed, a desk, a chair, a television, and a large window with a city and mountains view.

Room Standard with Sea View

  • Sea view
  • 29 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard

1 bedroom, iron/ironing board, free WiFi

Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • Free WiFi

About the neighborhood

Located near the beach, Hotel Aristos Acapulco is in Acapulco Tradicional, a neighborhood in Acapulco. La Quebrada Cliffs and Acapulco Historical Museum of Fort San Diego are notable landmarks, and the area's natural beauty can be seen at Playa Caleta and Playa Caletilla. Playa La Roqueta and Playa Manzanillo are two other places to visit that come recommended. Visit our Acapulco travel guide
Map
Avenida Pozo del Rey 73, Acapulco, GRO, 39390

What's nearby

  • Club de Yates de Acapulco
    12 min walk - 0.7 miles
  • Playa Caleta
    15 min walk - 0.8 miles
  • Playa Caletilla
    3 min drive - 1.0 mile
  • Playa Manzanillo
    6 min drive - 1.7 miles
  • Playa La Angosta
    8 min drive - 1.4 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    47 min drive

Restaurants

  • Restaurant Buffet Las Playas
    12 min walk
  • Restaurante Rompe Olas
    14 min walk
  • La Cabaña
    13 min walk
  • El Capullo
    16 min walk
  • Restaurante El Norteño
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 100 per night)

Food and drink

  • A restaurant

Restaurants on site

  • MAR DE CRISTAL

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Playground
  • Shopping mall

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room sofa bed
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Aristos Acapulco have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Aristos Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 100 per night.

What time is check-in at Hotel Aristos Acapulco?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Aristos Acapulco?

Check-out is at 1 PM.

Where is Hotel Aristos Acapulco located?

This family-friendly Acapulco hotel is located near the beach, within 1 mi (2 km) of Playa Caleta, Playa Caletilla, and Playa La Roqueta. Playa Manzanillo and Sinfonía del Mar are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Aristos Acapulco Reviews

7.2

Good

7.2

Cleanliness

6.0

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 60 out of 209 reviews
Rating 8 - Good. 60 out of 209 reviews
Rating 6 - Okay. 44 out of 209 reviews
Rating 4 - Poor. 21 out of 209 reviews
Rating 2 - Terrible. 24 out of 209 reviews

Reviews

Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bonita la estancia, el hotel está en buenas condiciones, buen servicio y linda vista
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
La habitación es preciosa y muy cómoda, el hotel es un lugar muy fresco y tiene una vista hermosa, en cuanto al personal son muy amables y atentos se siente una gran hospitalidad.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nayely

Liked: Cleanliness, amenities, property conditions & facilities
La atención que brindaron fue excelente , las albercas siempre estaban limpias. Gracias por su excelente atención.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegamos en plena temporada baja por lo que mucho de la infraestructura estaba en mantenimiento lo cual es normal y comprensible. El personal fué siempre amable y dispuestos a ayudar. Detrás de la recepción hay un Oxxo
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Silvia

Liked: Cleanliness, staff & service
La cama bien. La comida yo creo que es una concesión no estuvo buena. Cara y muuuuy lentos. Además repetitiva
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Jair

Liked: Amenities, property conditions & facilities
Puede mejorar la atención, pero si lo disfrute
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Oscar Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La verdad bien lugar para descansar y poder recorrer los principales lugares de la bahia
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Cris

Liked: Cleanliness
Exelente mantenimiento,la vista increíble,personal atento
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, muy acogedor, relajado, buena atencion
Linda vista hacia el mar
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general buena

Se requiere más limpieza en cuartos me tocó ver varias cucarachas, el colchón estaba ya medio vencido y a veces hay olor a caño en el baño, por lo demás bien en general
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Maria de Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio una vista increíble
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
exelente hotel e igualmente el servicio todo de maravilla
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Ukizz

Liked: Cleanliness, staff & service
Habitaciones muy básicas, el aire acondicionado ya muy viejo así que hace mucho ruido, en la alberca no ofrecen servicio de toallas ni bebidas
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Mitzi

Liked: Cleanliness, staff & service
Es un lugar bastante tranquilo, bonito, amplio. Está algo lejos de la playa
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Adrián

Liked: Staff & service, amenities, property conditions & facilities
Muy económico todo
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar!!! Sus habitaciones cumplen con lo necesario para pasar la noche, tienen buffet en las mañanas a un costo accesible, las albercas están en buenas condiciones, las habitaciones tienen buen aire acondicionado, lugares para realizar diversas actividades lúdicas como ajedrez gigante o billar. Se pueden realizar eventos. La comida está muy rica, tienen elevadores, uno dedicado para las habitaciones y el otro tiene el acceso a la alberca. La limpieza es muy buena! Tienen cajas de seguridad por si necesitan guardar algo y cuando limpian el cuarto dan algunas botellas de agua. Algunas veces, si te encuentras en el lobby, llegan a regalar pequeñas paletas de hielo. De igual manera, el trato que dan es muy bueno! A mejorar: Lo malo es que aún no cuentan con internet en habitaciones, solo en el lobby No cuentan con un minibar o pequeño refrigerador en los cuartos Que deberían contar con una tienda tipo Oxxo dentro o cerca del hotel, debido a que por su ubicación las tiendas quedan muy lejos. Las calles cerca del hotel no tienen mucha iluminación Sería bueno tener alguna isla o bar donde vendan bebidas, como café, refrescos, alcohol, etc. La mayor parte del día. Y que en algunos lugares del comedor abundan algunos bichitos molestos. Pero en general es un gran hotel en el cual te llevas una gran experiencia y un buen trato! La verdad volvería a ir c:
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

OSCAR LEONARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

irving

Disliked: Cleanliness, staff & service, property conditions & facilities
La habitacion no tiene wifi, algo que no se que tan visto sea actualmente en un hotel, la habitacion paea mi y mi familia, estaba arrinconada, sin luz en el pasillo, el airw acondicionado ya no esta en buena condiciones, suelta un olor para nada comodo, el personal es muy amable, son embargo jno reserva y paga el costo buscando buenas instalaciones, en lo personal no volvere jamas.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Bien
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

WILIADO DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super atención.

Excelente atención, las habitaciones muy cómodas y una vista inigualable de Acapulco, a pesar del paso del huracán, lo pudieron resolver y esta excelente, yo me hospede con mi esposa, pero en el grupo con quienes estuvimos en Acapulco éramos 27 personas y ecidimos desayunar el buffet de esta propiedad ($180.00), la verdad la atención fue excelente, incluso para el dia 2, solicitamos que si nos podían agregar al buffet consomé de barbacoa, fue genial, super deliciosa y todos quedamos contentos, muchas gracias a todo el personal. Dios les bendiga.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general muy bien, lugar limpio, amplio con buen servicio.
Stayed 4 nights in Aug 2024
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No wi fi en las habitaciones
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Efrén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está tranquilo y la atención al 💯. Las habitaciones están agradables y la habitación con cama king, tiene dos más pequeñas. Muy buena limpieza y atención de los Vigilantes.
Stayed 4 nights in Aug 2023