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Hotel Aristos Acapulco

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Beach nearby
Beach nearby
2 outdoor pools
2 outdoor pools

Overview of Hotel Aristos Acapulco

Hotel Aristos Acapulco

2.5 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Restaurant
  • Parking available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationPlayas Caleta14 min walk
  • Popular LocationPlaya Caletilla15 min walk
  • Popular LocationTlacopanocha Beach3 min drive
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)59 min drive

Choose dates to view prices

About this area

Acapulco

Located in Acapulco, Hotel Aristos Acapulco is near the beach. Shoppers can check out Gran Plaza Shopping Mall, while everyone can enjoy the natural beauty of Playa Caletilla and La Quebrada Cliffs. Traveling with kids? Consider El Rollo Acapulco and Barco Palao.
Popular Location

What's nearby

  • Playas Caleta - 14 min walk
  • Playa Caletilla - 15 min walk
  • Tlacopanocha Beach - 3 min drive
  • Reina Park - 4 min drive
  • Acapulco Historical Museum of Fort San Diego - 5 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 59 min drive

About this property

Hotel Aristos Acapulco

Family-friendly Acapulco hotel in Caleta, near Playa Caletilla
2 outdoor pools, a restaurant, and self parking are available at this smoke-free hotel. Additionally, a meeting room, a children's pool, and a 24-hour front desk are onsite. All 120 rooms offer TVs with satellite channels, plus free bottled water and showers.
Hotel Aristos Acapulco offers 120 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Televisions come with satellite channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free Internet access

Parking and transportation

  • Self parking on site (MXN 50.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Playground

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: MXN 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Aristos Complex More
Aristos Complex More Acapulco
Aristos Resort Complex & More
Aristos Resort Complex & More Acapulco
Resort Complex
Aristos Resort Complex More Acapulco
Aristos Resort Complex More
Aristos Acapulco
Majestic Del Aristos Acapulco
Hotel Aristos Acapulco Hotel
Hotel Aristos Acapulco Acapulco
Hotel Aristos Acapulco Hotel Acapulco

Frequently asked questions

3.3
Rating 5 - Excellent. 25 out of 157 reviews
5 - Excellent 16%
Rating 4 - Good. 52 out of 157 reviews
4 - Good 33%
Rating 3 - Okay. 38 out of 157 reviews
3 - Okay 24%
Rating 2 - Poor. 22 out of 157 reviews
2 - Poor 14%
Rating 1 - Terrible. 20 out of 157 reviews
1 - Terrible 13%

3.4/5

Cleanliness

3.6/5

Staff & service

2.8/5

Amenities

2.9/5

Property conditions & facilities

4/5 Good

Liked: Staff & service, property conditions & facilities
No wifi in the rooms only in the large lobby! It is a large hotel and the restaurant is not good! The food is for Mexicans only. Large families by the bus load with their screaming kids come on weekends. Taxi needed to go to downtown Acapulco.
Stayed 4 nights in Jan 2020

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs love and care
On the First room we found roaches, the hotel personnel was ashamed and decided to change us to another room “with a bay view” but the A/C didn’t work. We asked for help from the technician and there were “no more rooms available” and no technician. The hotel needs some love and extra care.
Stayed 2 nights in Nov 2019

1/5 Terrible

Stayed 1 night in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Old Acapulco Bay view
Clean and simple. With a nice view of the bay, located at old Acapulco, with no acces to the beach. Near La Marina and Scuba Centers. Clean and simple, breakfast buffet (cheap) don’t expect a lot.
Stayed 1 night in Feb 2019

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing that property is very old location is very dark at night and very duty Good staff
Stayed 2 nights in Dec 2018