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Hotel Acapulco

3.0 star property
Travelers find convenience at their fingertips with express check-out service, tour assistance, and a helpful staff ready to make every moment count.

Choose dates to view prices

Photo gallery for Hotel Acapulco

Interior - Hotel Acapulco (Acapulco)
Exterior - Hotel Acapulco (Acapulco)
Comfort Triple Room | Free WiFi, bed sheets - Hotel Acapulco (Acapulco)
Comfort Triple Room | Free WiFi, bed sheets - Hotel Acapulco (Acapulco)
Interior - Hotel Acapulco (Acapulco)
Hotel Acapulco, near La Quebrada Cliffs, offers practical amenities for an enhanced stay. The 24-hour front desk provides assistance anytime, while express check-out and concierge services maximize your time. Free in-room WiFi keeps everyone connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Triple Room

Free WiFi, bed sheets

Comfort Triple Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located near the beach, Hotel Acapulco is in Acapulco Tradicional, a neighborhood in Acapulco. La Quebrada Cliffs and Mural Diego Rivera are local landmarks, and the area's natural beauty can be seen at Papagayo Beach and El Veladero National Park. Barco Palao and Naval History Museum are also worth visiting. Visit our Acapulco travel guide
Map
benito juarez #28, 28, Acapulco, GRO, 39300

What's nearby

  • Zocalo
    Zocalo
    3 min walk - 0.2 miles
  • La Catedral which includes heritage elements
    Our Lady of Solitude Cathedral
    5 min walk - 0.3 miles
  • La Quebrada Cliffs featuring a gorge or canyon, rocky coastline and views
    La Quebrada Cliffs
    8 min walk - 0.5 miles
  • Sinfonia which includes rugged coastline, a sunset and landscape views
    Sinfonía del Mar
    14 min walk - 0.8 miles
  • Tlacopanocha Beach
    2 min walk - 0.1 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    46 min drive

Restaurants

  • El Amigo Miguel
    1 min walk
  • La Costeña
    2 min walk
  • Mi Piaci
    5 min walk
  • Punta Bruja
    4 min walk
  • Tamales Licha
    2 min walk

About this property

Hotel Acapulco

Hotel near Papagayo Beach
Hotel Acapulco provides 10 beach bars and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, luggage storage, and a 24-hour front desk
  • Tour/ticket assistance and concierge services
Room features
All guestrooms at Hotel Acapulco offer comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch LED TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 10 beach bars

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco

Frequently asked questions

Is Hotel Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Acapulco?

Check-out is at noon.

Where is Hotel Acapulco located?

Located in Acapulco Tradicional, this hotel is within a 5-minute walk of Tlacopanocha Beach and Plaza Álvarez. Zocalo and Our Lady of Solitude Cathedral are also within 10 minutes.

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Reviews

Hotel Acapulco Reviews

7.8

Good

7.8

Cleanliness

7.6

Amenities

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 71 out of 168 reviews
Rating 8 - Good. 41 out of 168 reviews
Rating 6 - Okay. 27 out of 168 reviews
Rating 4 - Poor. 14 out of 168 reviews
Rating 2 - Terrible. 15 out of 168 reviews

Reviews

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Simple room with AC,TV in a central location. Walkable to the Zocolo for a great price. Downsides are there is no view, the bathroom needed updating and it’s kinda in a shady back alley. No Pool.
Stayed 7 nights in Nov 2025

8/10 Good

Verified traveler

Disliked: Property conditions & facilities, room comfort

Good option

Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis Daniel

Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Jul 2024

4/10 Poor

Jesús

Liked: Cleanliness
Ta chida
Stayed 1 night in Jun 2025

8/10 Good

Zuriel

Disliked: Amenities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Roman B

Liked: Staff & service
Not too bad for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Genial
Stayed 2 nights in May 2023

6/10 Okay

Sara

Liked: Staff & service
Nos dieron la avitacion más fea
Stayed 2 nights in Nov 2025

10/10 Excellent

Mario Alberto

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy limpia y la atención del personal muy buena
Stayed 2 nights in Jan 2026

2/10 Terrible

Oscar

CANCELE LA REDERVACION EL HOTEL DESDE AFUERA TIENE UN PESIMO ASPECTO, NADA QUE VER CON LAS FOTOS.
Stayed 3 nights in Jan 2026

8/10 Good

Luis Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Económico y bueno Servicio execelente
Stayed 2 nights in Dec 2025

6/10 Okay

María Luisa

No pusieron cortina de baño y la cubierta del tanque estaba rota. Buena limpieza.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, amenities, property conditions & facilities
Excente estancia, de acuerdo al precio. El personal muy amable y el lugar limpio.
Stayed 3 nights in Dec 2025

6/10 Okay

Cristian Adrian

Liked: Cleanliness, staff & service
Tanto el zócalo como la playa me quedaban a tan solo unos minutos caminando, la zona es tranquila y hay muchas tiendas cerca.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Muchísimas gracias la estancia fue placentera
Stayed 3 nights in Sep 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities
Buena atencion Buena ubicacion
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, económico, bien ubicado y muy amables
Stayed 1 night in Aug 2025

6/10 Okay

Eduardo

Disliked: Property conditions & facilities
Buenas ubicación cerca de la playa, instalaciones limpias, lo malo fue el registro no tenía idea de que había una reservación, los contactos para cargar cel u otras cosas son insuficientes solo dos disponibles y uno de ellos no servía, de ahí en fuera muy tranquilo.
Stayed 2 nights in Aug 2025

8/10 Good

Carlos Moisés

Liked: Property conditions & facilities

Buena opción precio-hospedaje

Lo malo es que o cuenta con estacionamiento privado para más comodidad,frente al hotel solo están dos espacios para estacionarse por lo hay que buscar lugar sobre la calle la cual está algo saturada de vehículos pero es segura pues no tuvimos queja de algún daño o robo de accesorios con nuestro auto. Esta bien ubicado para llegar a la playa, al Zócalo de Acapulco y encontrar varios lugares para comer o tiendas de conveniencia, el transporte está cerca y es constante,fue buena experiencia hospedarnos en este hotel las 06 noches qué reservamos
Stayed 6 nights in Aug 2025

2/10 Terrible

LUIS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin mantenimiento, pésimas condiciónes de la propiedad, caro para el servicio que se ofrece. Deben actualizar las fotos ya que no es nada real a lo verdadero. Deberían cerrar el establecimiento cuanta con fauna nociva. NO RECOMEDABLE
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena experiencia el hotel muy como y limpio para ir en familia y buscar un lugar de descanso es muy bueno
Stayed 2 nights in May 2025

4/10 Poor

Ana

Disliked: Cleanliness, amenities, property conditions & facilities
No estaba muy limpio,el lugar olía muy feo y los servicios malos, nos quitaban la programación del televisor a las 9:00 pm, por lo que cobran la verdad deja mucho que desear Me cobraron en el hospedaje y en la aplicación se me cobró la misma tarifa, sigo sin recibir reembolso Todo fue malo
Stayed 3 nights in May 2025

10/10 Excellent

MariaIdolina

Liked: Cleanliness, amenities, property conditions & facilities
muy buena la atenciom
Stayed 1 night in May 2025