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Hotel Acapulco

3.0 star property
Travelers find convenience at their fingertips with express check-out service, tour assistance, and a helpful staff ready to make every moment count.

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Photo gallery for Hotel Acapulco

Interior - Hotel Acapulco (Acapulco)
Comfort Triple Room | Free WiFi, bed sheets - Hotel Acapulco (Acapulco)
Interior - Hotel Acapulco (Acapulco)
Standard Single Room | Free WiFi, bed sheets - Hotel Acapulco (Acapulco)
Interior - Hotel Acapulco (Acapulco)
Hotel Acapulco, near La Quebrada Cliffs, offers practical amenities for an enhanced stay. The 24-hour front desk provides assistance anytime, while express check-out and concierge services maximize your time. Free in-room WiFi keeps everyone connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Triple Room

Free WiFi, bed sheets

Comfort Triple Room

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Single Room

Free WiFi, bed sheets

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located near the beach, Hotel Acapulco is in Acapulco Tradicional, a neighborhood in Acapulco. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Papagayo Beach and Condesa Beach. Looking to enjoy an event or a game while in town? See what's happening at Arena GNP Seguros or Acapulco Convention Center. Visit our Acapulco travel guide
Map
benito juarez #28, 28, Acapulco, GRO, 39300

What's nearby

  • Zocalo
    Zocalo
    3 min walk - 0.2 miles
  • Our Lady of Solitude Cathedral
    Our Lady of Solitude Cathedral
    5 min walk - 0.3 miles
  • La Quebrada Cliffs
    La Quebrada Cliffs
    8 min walk - 0.5 miles
  • Sinfonía del Mar
    Sinfonía del Mar
    14 min walk - 0.8 miles
  • Tlacopanocha Beach
    2 min walk - 0.1 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    46 min drive

Restaurants

  • La Parroquia
    4 min walk
  • Mi Piaci
    5 min walk
  • La Michoacana Zocalo
    4 min walk
  • Punta Bruja
    4 min walk
  • Mariscos Mary
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 10 beach bars

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Acapulco?

Check-out is at noon.

Where is Hotel Acapulco located?

Located in Acapulco Tradicional, this hotel is within a 15-minute walk of Tlacopanocha Beach and La Quebrada Cliffs. Plaza Álvarez and Zocalo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Acapulco Reviews

7.8

Good

7.8

Cleanliness

7.6

Amenities

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 75 out of 182 reviews
Rating 8 - Good. 46 out of 182 reviews
Rating 6 - Okay. 30 out of 182 reviews
Rating 4 - Poor. 15 out of 182 reviews
Rating 2 - Terrible. 16 out of 182 reviews

Reviews

Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Simple room with AC,TV in a central location. Walkable to the Zocolo for a great price. Downsides are there is no view, the bathroom needed updating and it’s kinda in a shady back alley. No Pool.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Verified traveler

Disliked: Property conditions & facilities, room comfort

Good option

Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Luis Daniel

Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Roman B

Liked: Staff & service
Not too bad for the price.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Zuriel

Disliked: Amenities
Nice
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Jesús

Liked: Cleanliness
Ta chida
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Genial
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, aire acondicionado, wifi un poco lento, pero lo demás todo bien
Stayed 3 nights in May 2026
Verified

8/10 Good

Héctor Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio,bien ubicado para un viaje económico, lo malo es que no tiene alberca.
Stayed 3 nights in May 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño está muy pequeño y no hay atención de nadie
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nohemi Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable
Stayed 2 nights in May 2026
Verified

8/10 Good

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unico detalle que no cuenta con estacionamiento
Stayed 3 nights in May 2026
Verified

6/10 Okay

José Juan

Liked: Cleanliness, staff & service, property conditions & facilities
El costo beneficio es acorde al precio, los colchones muy duros solamente
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Miguel O campo

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel en el interior y exterior y mobiliario de habitaciones requiere mantenimiento parece hotel antiguo y falta modernización y mejorar ya que la presentación que se supone aparece en la plataforma es moderno lo cual es una mentira.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service
Todo bien, si es una buena opcion economica que cubre las necesidabes basicas de una estancia.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Israel

Liked: Cleanliness
Habitación limpia pero al hotel en si le hace falta limpieza y mantenimiento
Stayed 4 nights in Jan 2026
Verified

8/10 Good

alma Rosa

La atención del personal es buena, por el precio y la ubicación está bien.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Todo horrible, sucio, no habia wifi, el agua fría, el personal me trató pésimo. NO LO RECOMIENDO
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sara

Liked: Staff & service
Nos dieron la avitacion más fea
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mario Alberto

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy limpia y la atención del personal muy buena
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Oscar

CANCELE LA REDERVACION EL HOTEL DESDE AFUERA TIENE UN PESIMO ASPECTO, NADA QUE VER CON LAS FOTOS.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Luis Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Económico y bueno Servicio execelente
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Viridiana

Liked: Cleanliness, staff & service
Aire acondicionado bien, accesos bien, habitación limpia
Stayed 2 nights in Dec 2025