See all properties

Hotel Acapulco

3.0 star property
Travelers find convenience at their fingertips with express check-out service, tour assistance, and a helpful staff ready to make every moment count.

Choose dates to view prices

Photo gallery for Hotel Acapulco

A hotel corridor with a central open space, white railings, and a chandelier. - Hotel Acapulco (Acapulco)
A multi-level interior with a central staircase, white railings, and potted plants. - Hotel Acapulco (Acapulco)
A hotel corridor with a central atrium, white walls, and a hanging plant. - Hotel Acapulco (Acapulco)
A white room with a bed, a window, and built-in shelving. - Hotel Acapulco (Acapulco)
A corridor with white railings, doors, and a ceiling with skylights. - Hotel Acapulco (Acapulco)
Hotel Acapulco, near La Quebrada Cliffs, offers practical amenities for an enhanced stay. The 24-hour front desk provides assistance anytime, while express check-out and concierge services maximize your time. Free in-room WiFi keeps everyone connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Triple Room

Comfort Triple Room | WiFi (free), bed sheets

Comfort Triple Room

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | WiFi (free), bed sheets

Family Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | WiFi (free), bed sheets

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located near the beach, Hotel Acapulco is in Acapulco Tradicional, a neighborhood in Acapulco. La Quebrada Cliffs and Diana the Huntress are notable landmarks, and the area's natural beauty can be seen at Papagayo Beach and Condesa Beach. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Visit our Acapulco travel guide
Map
benito juarez #28, 28, Acapulco, GRO, 39300

What's nearby

  • A pedestrian street lined with shops and outdoor seating.
    Zocalo
    3 min walk - 0.2 miles
  • A church with blue domes and white walls.
    Our Lady of Solitude Cathedral
    5 min walk - 0.3 miles
  • A rocky coastline with clear blue waters, a boat, and people on the shore.
    La Quebrada Cliffs
    8 min walk - 0.5 miles
  • A sunset over a calm sea with a rocky coastline.
    Sinfonía del Mar
    14 min walk - 0.8 miles
  • Tlacopanocha Beach
    2 min walk - 0.1 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    46 min drive

Restaurants

  • La Parroquia
    4 min walk
  • Mi Piaci
    5 min walk
  • La Michoacana Zocalo
    4 min walk
  • Mariscos Mary
    3 min walk
  • La Costeña
    2 min walk

Similar properties

Sundeck
Las Torres Gemelas Acapulco
Costera Acapulco
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 1,032 reviews
Las Torres Gemelas Acapulco
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 10 beach bars

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Acapulco?

Check-out is at noon.

Where is Hotel Acapulco located?

Located in Acapulco Tradicional, this hotel is within a 15-minute walk of Tlacopanocha Beach and La Quebrada Cliffs. Plaza Álvarez and Zocalo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Acapulco Reviews

7.8

Good

7.8

Cleanliness

7.8

Amenities

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 79 out of 190 reviews
Rating 8 - Good. 49 out of 190 reviews
Rating 6 - Okay. 31 out of 190 reviews
Rating 4 - Poor. 15 out of 190 reviews
Rating 2 - Terrible. 16 out of 190 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Disliked: Property conditions & facilities, room comfort

Good option

Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Simple room with AC,TV in a central location. Walkable to the Zocolo for a great price. Downsides are there is no view, the bathroom needed updating and it’s kinda in a shady back alley. No Pool.
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Luis Daniel

Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Roman B

Liked: Staff & service
Not too bad for the price.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Zuriel

Disliked: Amenities
Nice
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Jesús

Liked: Cleanliness
Ta chida
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Genial
Stayed 2 nights in May 2023
Verified review

8/10 Good

Diego Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen hotel para hospedarse si tú idea es solo llegar a dormir con buen clima acondicionado La cama un poco dura para mí pero no hubo problema Buen precio por lo que obtienes
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en un lugar céntrico para ir a la playa y salir a comer y beber
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excelente para lo que es, lo único es que jamás fueron a hacer limpieza aún cuando se dejó indicado y eso es algo pues que no se puede dejar pasar
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

José Nemecio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente el único detalle la ubicación pero x el precio está bien
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato adecuando, instalaciones limpias pero aire acondicionado un poco deficiente.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Fabián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel económico pero muy limpio y con el personal muy agradable y atentos Ideal para quien quiere conocer Acapulco he ir de una playa a otra ya que está a media cuadra de la costera y se pueden transportar en transporte público, además de que está a unos pocos pasos de playa tlacopanocha que tiene un oleaje tranquilo para quien va con pequeños o personas de la tercera edad, aunque el hotel no tiene restaurante en la recepción hay bastante publicidad de restaurantes cercanos y les envían los alimentos y bebidas hasta el hotel a precios muy accesibles, para mí es un hotel muy bueno con las 3 b, que por cierto a un lado del hotel ya también hay una tienda 3B y pues ya van 3 veces que nos hospedamos en *hotel Acapulco* sin duda la próxima vez también me voy a hospedar ahí mismo
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ariday

Liked: Cleanliness, amenities, property conditions & facilities
Me agradó mucho y más porque no hay ruido al exterior
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, aire acondicionado, wifi un poco lento, pero lo demás todo bien
Stayed 3 nights in May 2026
Verified review

8/10 Good

Héctor Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio,bien ubicado para un viaje económico, lo malo es que no tiene alberca.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño está muy pequeño y no hay atención de nadie
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nohemi Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable
Stayed 2 nights in May 2026
Verified review

8/10 Good

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unico detalle que no cuenta con estacionamiento
Stayed 3 nights in May 2026
Verified review

6/10 Okay

José Juan

Liked: Cleanliness, staff & service, property conditions & facilities
El costo beneficio es acorde al precio, los colchones muy duros solamente
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Miguel O campo

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel en el interior y exterior y mobiliario de habitaciones requiere mantenimiento parece hotel antiguo y falta modernización y mejorar ya que la presentación que se supone aparece en la plataforma es moderno lo cual es una mentira.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service
Todo bien, si es una buena opcion economica que cubre las necesidabes basicas de una estancia.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Israel

Liked: Cleanliness
Habitación limpia pero al hotel en si le hace falta limpieza y mantenimiento
Stayed 4 nights in Jan 2026