HS HOTSSON Hotel Acapulco

3.5 star property
Ocean-view hotel with a poolside bar, near Diana the Huntress

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May 2024

HS HOTSSON Hotel Acapulco

Photo gallery for HS HOTSSON Hotel Acapulco

On the beach, beach umbrellas
Property amenity
Senior Suite, 1 King Bed, Jetted Tub | In-room safe, iron/ironing board, free WiFi, bed sheets
4 restaurants, breakfast, lunch, dinner served; international cuisine
Property amenity

Overview of HS HOTSSON Hotel Acapulco

8.0

Very Good

Popular amenities

  • All inclusive
  • Restaurant
  • Bar
  • Room service
  • Pool
  • Breakfast available

Explore the neighborhood

Av. Costera Miguel Aleman 1803, Fracc. Magallanes, Acapulco, GRO, 39670
  • Popular LocationBarra Vieja 5202 min walk
  • Popular LocationToks2 min walk
  • Popular LocationDiana Galleries Mall5 min walk
  • Popular LocationDiana the Huntress7 min walk

Room options

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Cable channels
  • 61 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Cable channels
  • 41 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • 26 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Balcony, Bay View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Cable channels
  • 33 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • 26 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Senior Suite, 1 King Bed, Jetted Tub

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Separate bedroom
Hair dryer
Jetted bathtub
Rainfall showerhead
  • 81 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

cleanliness

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
TV
2 bedrooms
Hair dryer
Jetted bathtub
  • 233 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite Master With Sea View

  • Sea view
  • Sleeps 2

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2

Handicapped Room With Partial Sea View

  • Partial sea view
  • Sleeps 4

Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4

Suite Presidential With Panoramic View

  • Sleeps 4

Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 2

Suite With Sea View

  • Sea view
  • Sleeps 4

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4

Similar properties

About the neighborhood

Acapulco

Located on the beach, HS HOTSSON Hotel Acapulco is in Costera Acapulco, a neighborhood in Acapulco. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Condesa Beach and Parque Papagayo. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ziplining nearby.

What's nearby

  • Diana the Huntress - 7 min walk
  • Galerías Acapulco - 8 min walk
  • Parque Papagayo - 15 min walk
  • La Quebrada Cliffs - 5 min drive
  • Papagayo Beach - 7 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 17 min drive

Restaurants

  • Kalei - 4 min walk
  • Restaurante Maria Bonita - 4 min walk
  • Mercado el Pueblito - 3 min walk
  • Barra Vieja 520 - 2 min walk
  • Taquería la Especial - 2 min walk

About this property

HS HOTSSON Hotel Acapulco

Hotel located in Costera Acapulco
Diana the Huntress and Condesa Beach are located near HS HOTSSON Hotel Acapulco, which provides a poolside bar, a terrace, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and ocean views. Free in-room WiFi is available to all guests, along with 2 bars and a 24-hour gym.
You'll also find perks like:
  • 4 outdoor pools and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • Express check-in, luggage storage, and a ballroom
  • Meeting rooms, tour/ticket assistance, and an elevator
  • Guest reviews speak well of the location
Room features
All 506 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Balconies, cable channels, and daily housekeeping

All inclusive details

All-inclusive room rates at HS HOTSSON Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (MXN 150 per night)
  • Valet parking on site (MXN 150 per night)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM–noon for a fee: MXN 385 for adults and MXN 199 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • LOS ARCOS
  • Los Caracoles
  • NUDE AT THE BEACH
  • Pagliacci

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,483 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Ballroom
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels

Food and drink

  • Room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property requires valid ID for all guests at check-in, regardless of age. A birth certificate should be presented for children to confirm age.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 385 for adults and MXN 199 for children
  • Self parking fee: MXN 150 per night
  • Valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and drink are not permitted on the premises.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Gran Plaza Acapulco
HS HOTSSON Smart Acapulco Hotel
Crowne Plaza Hotel Acapulco
HS HOTSSON Smart Hotel
Crowne Plaza Acapulco Hotel Acapulco
HS HOTSSON Smart

Frequently asked questions

Does HS HOTSSON Hotel Acapulco have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is HS HOTSSON Hotel Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at HS HOTSSON Hotel Acapulco?

Self parking is available for MXN 150 per night. Valet parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at HS HOTSSON Hotel Acapulco?

Check-in start time: 3 PM; Check-in end time: 6 AM. After-hours check-in is not available.

What time is check-out at HS HOTSSON Hotel Acapulco?

Check-out is at noon.

Are there all-inclusive benefits at HS HOTSSON Hotel Acapulco?

Some rate plans available at this hotel are all-inclusive.

Where is HS HOTSSON Hotel Acapulco located?

Located in Costera Acapulco, this beachfront hotel is in the city center and within a 10-minute walk of Plaza Bahia, Diana the Huntress, and Condesa Beach. Parque Papagayo and Papagayo Beach are also within 1 mi (2 km).

HS HOTSSON Hotel Acapulco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 429 out of 1000 reviews" "
Rating 8 - Good. 295 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 63 out of 1000 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN, NEWTOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to all my needs

10/10 Excellent

GUADALUPE

Stayed 1 night in Oct 2023

8/10 Good

ana

Liked: Staff & service
Mayor limpieza en las zonas comunes y elevadores
Stayed 2 nights in Oct 2023

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
So my wife and i came to acapulco cause it was a dream place to vist since i was a kid
Stayed 4 nights in Sep 2023

10/10 Excellent

Etna

Stayed 3 nights in Sep 2023

10/10 Excellent

Marcos

Stayed 16 nights in May 2023

8/10 Good

William R

Stayed 5 nights in Sep 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 6 nights in Sep 2023

6/10 Okay

Guga

Liked: Staff & service
Stayed 6 nights in Sep 2023

4/10 Poor

Raul, North Providence

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I really liked the second floor pool, it was very nice and clean and has an awesome view of the Acapulco bay. The customer service from Nicolas was excellent. I did not like the sewer smell inside the hotel and across the city.
Stayed 10 nights in Aug 2023