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Get an overview of this hotelOcean-view hotel with a poolside bar, near Condesa Beach

Popular property highlights

Free WiFi
Restaurant
Swimming pools
Business center
Laundry facilities

Location

Located in Costera Acapulco, this beachfront hotel is in the city center and within a 5-minute walk of Plaza Bahia and Condesa Beach. Diana the Huntress and Gran Plaza Shopping Mall are also within 10 minutes.

Hotel Features

At HS HOTSSON Smart Acapulco, hit the beach, dine onsite at NUDE AT THE BEACH, or enjoy a drink at one of the hotel's 2 bars/lounges.

Room Amenities

All 506 rooms offer free WiFi, balconies, and cable TV. Other amenities available to guests include room service, hair dryers, and safes.

Languages Spoken

  • English

Hotel Amenities

Hotel Amenities

HS HOTSSON Smart Acapulco features 4 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. Event facilities measuring 9483 square feet (881 square meters) include conference space. This beach hotel also offers a terrace, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

HS HOTSSON Smart Acapulco is a smoke-free property.

  • Express check-in 
  • Number of outdoor pools - 4 
  • Elevator 
  • Number of bars/lounges - 2 
  • Fitness facilities 
  • 24-hour front desk 
  • Poolside bar 
  • Beach umbrellas 
  • Conference space 
  • Business center 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Year Built - 1982 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Free wired Internet 
  • Valet parking (surcharge) 
  • Smoke-free property 
  • Swimming pool 
  • Breakfast service 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 881 
  • Area shuttle (surcharge) 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 4 
  • Concierge services 
  • Conference space size (feet) - 9483 
  • Ballroom 
  • Laundry facilities 
  • Parking (limited spaces) 
  • Total number of rooms - 506 
  • 24-hour fitness facilities 
  • Number of floors - 28 
  • Number of buildings/towers - 1 
  • Wedding services 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge), Valet parking (surcharge), Parking (limited spaces)

Room Amenities

  • Balcony 
  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • Room service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

NUDE AT THE BEACH - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Los Caracoles - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

Pagliacci - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

LOS ARCOS - Overlooking the ocean, this theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Room service is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Water skiing nearby 
  • Boat tours nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Hiking/biking trails nearby 
  • Ziplining nearby 

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Wheelchair accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 6 AM

Check-in time starts at 3 PM

Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
This property requires valid ID for all guests at check-in, regardless of age. A birth certificate should be presented for children to confirm age. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No rollaway/extra beds available
Debit cards not accepted
Outside food and drink are not permitted on the premises. For more details, please contact the property using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 295 for adults and MXN 149 for children (approximately)
  • Self parking fee: MXN 120 per night
  • Valet parking fee: MXN 120 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Gran Plaza Acapulco
  • HS HOTSSON Smart Acapulco Hotel
  • Crowne Plaza Hotel Acapulco
  • HS HOTSSON Smart Hotel
  • Crowne Plaza Acapulco Hotel Acapulco
  • HS HOTSSON Smart
  • HS HOTSSON Smart Acapulco Hotel
  • HS HOTSSON Smart Acapulco Acapulco
  • HS HOTSSON Smart Acapulco Hotel Acapulco

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