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Gran Palma

4.5 star property

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Photo gallery for Gran Palma

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas - Gran Palma (Acapulco)
Private kitchen - Gran Palma (Acapulco)
Exterior - Gran Palma (Acapulco)
Executive Suite, Pool View | Desk, laptop workspace, iron/ironing board, cribs/infant beds - Gran Palma (Acapulco)
Interior entrance - Gran Palma (Acapulco)
You can look forward to a terrace, a garden, and laundry facilities at Gran Palma. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room, Non Smoking, Air conditioning

Deluxe Double or Twin Room, Non Smoking, Air conditioning | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Deluxe Double or Twin Room, Non Smoking, Air conditioning

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite, Non Smoking, Pool View

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Comfort Suite, Non Smoking, Pool View

  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, Balcony, Pool View

Suite, Balcony, Pool View | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Apartment, Balcony, Pool View

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Apartment, Balcony, Pool View

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Executive Suite, Pool View

Executive Suite, Pool View | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Executive Suite, Pool View

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, Pool View

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Deluxe Villa, Pool View

  • 95 sq m
  • 2 bedrooms
  • Sleeps 9
  • 4 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Villa, Balcony, Pool View

Deluxe Villa, Balcony, Pool View | Terrace/patio

Deluxe Villa, Balcony, Pool View

  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds and 1 Twin Sofa Bed

About the neighborhood

Playa Diamante, a neighborhood in Acapulco, is home to Gran Palma. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Condesa Beach and Papagayo Beach. Naval History Museum and Casa de la Cultura are also worth visiting. Visit our Acapulco travel guide
View more Aparthotels in Acapulco
Map
251 Charrita, Acapulco, Gro., 39897

What's nearby

  • Boulevard de las Naciones
    7 min walk - 0.4 miles
  • Plaza Isla Diamante
    12 min walk - 0.7 miles
  • La Isla Shopping Village
    15 min walk - 0.8 miles
  • Forum de Mundo Imperial
    19 min walk - 1.0 mile
  • Arena GNP Seguros
    18 min drive - 4.2 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    4 min drive

Restaurants

  • Rino’s Casa Napoli
    17 min walk
  • Shu
    17 min walk
  • La Jaiba Locca
    8 min walk
  • El Amigo Miguel Diamante
    17 min walk
  • Micheladas Michelon
    9 min walk

About this property

Gran Palma

Luxury aparthotel located in Playa Diamante
You can look forward to a terrace, a garden, and laundry facilities at Gran Palma. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Free self parking
  • Local cuisine breakfast (surcharge), an elevator, and luggage storage
  • Multilingual staff, wedding services, and concierge services
Room features
All guestrooms at Gran Palma offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with tubs or showers and shampoo
  • Cribs/infant beds, housekeeping, and desks

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of MXN 350 per pet (varies based on length of stay), plus a deposit of MXN 600 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 250 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 600 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 180 for children
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 350 per day
  • Crib (infant bed) fee: MXN 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Gran Palma have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Gran Palma pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 600 per stay and a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Gran Palma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Gran Palma?

Check-out is at 11:00 AM.

Where is Gran Palma located?

Located in Playa Diamante, this luxury aparthotel is within a 15-minute walk of Boulevard de las Naciones, La Isla Shopping Village, and Plaza Isla Diamante. Forum de Mundo Imperial and Laguna Tres Palos are also within 2 mi (3 km).

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Reviews

Gran Palma Reviews

4.0

2.0

Cleanliness

8.0

Amenities

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

4/10 Poor

eduardo

Liked: Amenities, communication
Disliked: Cleanliness
La habitación sin mantenimiento, las paredes y muebles tenían muchas manchas de suciedad tanto en dormitorio, y baños, y es algo facil, solo limpieza, el condominio. el condominio bien ubicado, con bonitas amenidades y facil acceso
Stayed 1 night in Feb 2026