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Casa Lisa by Hoteles BF

Property class: 3.5

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Photo gallery for Casa Lisa by Hoteles BF

A poolside area with lounge chairs and a stone building with arches. - Casa Lisa by Hoteles BF (Acapulco)
Property video
A spacious living area with a large window, a wooden coffee table, and comfortable seating. - Casa Lisa by Hoteles BF (Acapulco)
A bedroom with a bed, a hanging lamp, and a wicker chair. - Casa Lisa by Hoteles BF (Acapulco)
A spacious living area with a staircase leading to a dining area, featuring modern lighting fixtures and a view of the outdoors. - Casa Lisa by Hoteles BF (Acapulco)
Casa Lisa by Hoteles BF provides amenities like a terrace and a garden. Stay connected with free WiFi in public areas.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Outdoor Space
  • Barbecue grill

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Full House

A four-poster bed with a chevron-patterned headboard, a small round table, a bench, and a view of the outdoors through sheer curtains.

Full House

  • Garden view
  • 7 bedrooms
  • Sleeps 16
  • 6 King Beds and 2 Double Beds

View all photos for Deluxe Room

A bedroom with a four-poster bed, a sofa, a small table, and a lamp.

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A four-poster bed with a geometric patterned headboard, a bedside table with a bowl, and a hanging lamp.

Deluxe Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Suite King

A hotel room with a large bed, a balcony with a view of the city, and a dining area with outdoor furniture.

Suite King

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

A traditional four-poster bed with a canopy, a sofa, a round table, and a chair in a room with an arched ceiling and tiled floor.

Master Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

HOUSE STANDARD

  • Sleeps 8

View all photos for Double Deluxe Two Beds

A room with a bed, a sofa, a dining table, and a lamp.

Double Deluxe Two Beds

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Double Deluxe Room

A bedroom with a bed, pillows, a bedside table, a lamp, and a view through a window with blinds.

Double Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, Casa Lisa by Hoteles BF is in Costera Acapulco, a neighborhood in Acapulco. Acapulco Golf Club and Club de Yates de Acapulco are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Diana Galleries Mall and Plaza Bahia. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Visit our Acapulco travel guide
View more Vacation Homes in Acapulco
Map
Lomas del Mar No. 35, Fracc. Club Deportivo, Acapulco, GRO, 39690

What's nearby

  • A crowded beach with people sunbathing and swimming, a red umbrella, and a cityscape in the background.
    Icacos Beach
    8 min walk - 0.5 miles
  • A silhouette of a statue of a figure with a bow and arrow in front of a sunset, with a bridge in the background.
    Diana the Huntress
    19 min walk - 1.0 mile
  • A sandy beach with large rocks and calm waters.
    Condesa Beach
    11 min drive - 1.2 miles
  • Acapulco Golf Club
    10 min walk - 0.6 miles
  • Acapulco Convention Center
    15 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    30 min drive

Restaurants

  • Lobby Bar Fiesta Americana Acapulco
    11 min walk
  • La Crespolina Fiesta Americana Acapulco
    12 min walk
  • Angels House
    11 min walk
  • El Jaguar
    8 min walk
  • Restaurante Chile, Maíz y Frijol
    11 min walk

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Rooftop pool

Internet

  • Available in the house: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • 7 private bathrooms
  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: MXN 500 per pet per night
  • Deposit: MXN 1,000 per stay

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Daily housekeeping
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk

Things to do

  • Rooftop pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 7 units
  • Bed sheets changed on request
  • Colonial architecture
  • Garden
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Casa Lisa by Hoteles BF have a pool?

Yes, this property has an outdoor pool. Pool types include rooftop pools.

Is Casa Lisa by Hoteles BF pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per night.

How much is parking?

This property doesn't offer parking.

What time is check-in at Casa Lisa by Hoteles BF?

Check-in begins at 4:00 PM. After-hours check-in is not available.

What time is check-out at Casa Lisa by Hoteles BF?

Check-out is at 11:00 AM.

Where is Casa Lisa by Hoteles BF located?

Located in Costera Acapulco, this vacation home is within a 10-minute walk of Icacos Beach and Acapulco Golf Club. Acapulco Convention Center and Diana the Huntress are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Lisa by Hoteles BF Reviews

7.0

Good

8.2

Cleanliness

7.8

Location

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

Reviews

Verified review

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities, communication
Todo muy bien muy limpio, igual la atención muy bien
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

jairo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy limpia en buenas condiciones, y muy buena atención de parte de la casa .,
Stayed 2 nights in Apr 2023
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Villa Vera dejó de ser ese lugar donde cuidaban el descanso de sus huéspedes. Permitieron que un borracho estuviera hasta las 5am con su música a todo volumen. Quieren que Villa Verá regrese a la exclusividad de antes, pero permiten este tipo de huéspedes y la gerencia no hace nada al respeto.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel excelente servicio
Stayed 3 nights in Jan 2019
Verified review

6/10 Okay

Judith

Liked: Cleanliness, staff & service, room comfort

Atención excelente

Tuvimos problemas con el agua. A veces no había fría, a veces no había caliente. La atención fue excelente
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Carolina

Liked: Staff & service, property conditions & facilities
La habitación muy bien, el restaurante es malo. La comida llegó fría.
Stayed 1 night in Nov 2018
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not as advertised

The hotel as advertised in photos and room description on Expedia did not match in any way the property in person. Quite disappointing after a long drive. Expedia should investigate the property and update their content accordingly.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfecho.

Muy bien. Todo tranquilo.
Verified review

8/10 Good

Karina

Liked: Cleanliness
Las habitaciones están muy cómodas, el hotel está muy bonito
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

el hotel no estaba listo

el hotel seguía en remodelación pero el personal del villa vera nos acomodo en una sección del hotel muy confortable y agradable entonces no puedo evaluar la casa lisa
Verified review

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ojalá regrese a su gloria casa Lisa del Viĺa Vera.

Super atento todo el personal en especial el Sr. Pedro Maza 6 José Luis. Les deseamos mucho éxito
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAL
Verified review

2/10 Terrible

José

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible experiencia en Hotel Casa Lisa Acapulco

Desde mi llegada al hotel fue un martirio, esperé casi una hora a que algún encargado llegara a atenderme, pues el personal que estaba no tenía la facultad para hacerlo. Llegó el gerente y no tenía ni idea de que había una reservación pues alega que Expedia no se la informó, con esto se cumple la primera mala información por parte de expedia al poner en su página que en dicho hotel había alguien para atenderme las 24 horas. En general las instalaciones están en remodelación, cosa que expedia tampoco informa, tornandose molesto ya que lo que menos esperas ver son instalaciones en obra gris. La habitación es bastante amplia por ende el aire acondicionado debería ser del tamaño a la misma pues el que tiene la habitación resulta insuficiente, provocando calor en el ya muy caliente clima de Acapulco. La habitación NO cuenta con televisión, el baño está en regulares condiciones, la alberca jamás la limpiaron ni llenaron, tenía el minimo nivel de agua. Dos de las lamparas de mi cuarto NO tenían foco, la secadora de pelo despedía un horrible olor al encenderla, NO cambian las bolsas de basura de los cestos, solo vacían la basura y dejan la misma bolsa no importando que esté sucia. De mis dos noches contratadas, solo soporté una, tuve que HUIR de ese lugar, de verdad es espantoso, NADA es como lo anuncian, es un FRAUDE.
Verified review

4/10 Poor

carlos v

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

CasaLisa Villavera, un lugar agradable.

el hotel esta en remodelacion, cosa que no nos dijeron.Casa lisa villavera esta muy bonita, la alberca lo mejor y lo unico habilitado en el hotel.La publicidad es engañosa, ya que ofrecen cuartos de tres precios, pero los mas baratos no estan en casa lisa, sino en el hotel, lo cual sugiere un ENGAÑO al publico.Ojala HOTELES.COM lo corrija cuanto antes.
Verified review

8/10 Good

Mauricio Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

detalles

El único problema que tuvimos fue que de Hoteles.com no avisaron de nuestra llegada lo que genero varios inconvenientes el primer día.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel muy tranquilo y agradable cerca de la zona

el lugar es muy bonito a la vista tiene excelente instalaciones y una gran estructura arquitectonica. es un lugar para poder relajarse ya que el ambiente es muy calamado y tiene una excelente vista desde la pscina
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Deficiencias

Deberían checar los servicios del hotel porque este era un reapertura y el primer día no había agua en el baño de la habitación, tampoco había televisión que por el apagón analógico y algunas instalaciones de energía eléctrica no servían
Verified review

8/10 Good

Roland

Stayed 5 nights in Nov 2019
Verified review

6/10 Okay

Edwin Jose

Stayed 1 night in Sep 2019
Verified review

8/10 Good

jose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort