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Banyan Tree Cabo Marques

Photo gallery for Banyan Tree Cabo Marques

Featured Image
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Terrace/Patio
Terrace/Patio

Overview of Banyan Tree Cabo Marques

UNESCO Sustainable Property

Banyan Tree Cabo Marques

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Blvd Cabo Marques Lote 1, Col. Punta Diamante, Acapulco, GRO, 39907

Explore the area

  • Popular LocationMajahua Beach9 min drive
  • Popular LocationBahia de Puerto Marques17 min drive
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)18 min drive
  • Popular LocationChapel of Peace20 min drive

Choose dates to view prices

About this area

Acapulco

Located in Acapulco, Banyan Tree Cabo Marques is near the airport and on the waterfront. Forum de Mundo Imperial and Naval History Museum are cultural highlights, and some of the area's landmarks include La Quebrada Cliffs and Acapulco Historical Museum of Fort San Diego. Traveling with kids? Consider El Rollo Acapulco and Barco Palao. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Majahua Beach - 9 min drive
  • Bahia de Puerto Marques - 17 min drive
  • El Revolcadero - 19 min drive
  • Chapel of Peace - 20 min drive
  • Botanical Gardens of Acapulco - 22 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 18 min drive

Restaurants

  • Las Rocas Grill and Bar – Ocean-view restaurant. Serves lunch daily.
  • Saffron – Ocean-view theme restaurant offering Thai cuisine. Serves dinner daily.
  • La Nao – Garden-view theme restaurant offering Mexican cuisine. Serves breakfast, lunch and dinner daily.
  • Las Vistas Bar and Lounge – Open on select days.

About this property

Banyan Tree Cabo Marques

Family-friendly hotel with 4 restaurants and 2 outdoor pools
This smoke-free hotel features 4 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. All 45 rooms boast private pools and deep soaking tubs, plus balconies or patios and plasma TVs with cable channels. Other amenities available to guests include sitting areas, 24-hour room service, and minibars.
Banyan Tree Cabo Marques offers 45 accommodations, which are accessible via exterior corridors and feature private pools and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch plasma televisions come with cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 30-50 per person
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Yoga classes

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (1098 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch plasma TV
  • Cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Private pool
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per night
1 per room (up to 22 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 30 and USD 50 per person (approximately)
  • Pet fee: USD 80 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Banyan Tree Cabo
Banyan Tree Cabo Hotel
Banyan Tree Cabo Hotel Marques
Banyan Tree Cabo Marques
Banyan Tree Marques
Cabo Marques
Banyan Tree Cabo Marques Hotel Acapulco
Banyan Tree Cabo Marques Hotel
Banyan Tree Cabo Marques Acapulco
Banyan Tree Cabo ques Hotel
Banyan Tree Cabo Marques Hotel
Banyan Tree Cabo Marques Acapulco
Banyan Tree Cabo Marques Hotel Acapulco

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 296 out of 411 reviews
5 - Excellent 72%
Rating 4 - Good. 80 out of 411 reviews
4 - Good 19%
Rating 3 - Okay. 16 out of 411 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 411 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 411 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the pool was excellent. Loved having coffee service in the room. Did not like the mosquitos, made it impossible to enjoy deck and private pool
Stayed 3 nights in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banyan Tree was amazing! The service as incredible and the views were breathtaking. There are mosquitoes to consider but they try their best to minimize the inconvenience and impact of them. I was there for 4 days and probably got 4 bug bites. Overall, it’s a must stay.
Stayed 3 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service
Good Couples Getaway- but bring insect repellent!
We definitely liked the property as it was scenic and peaceful. The service was good overall but needed a pinch of polishing in terms of anticipating guest needs. The draw backs- the mosquitoes were UNBEARABLE you literally had to drench yourself in insect repellent to leave your villa to go anywhere on the property. Also, there was no fun entertainment or bar area near or close to the lobby...we're used to a more fun and vibrant reception when we check in. We staye in the Spa King Villa and weren't able to utlize the spa area in the villa for massge due to covid- they weren't offering in villa service...beware...just book a regular villa. Overall our experience was good but definitely not the quality of other Banyan locations ie the Playa Del Carmen location is waaaaaaay better.
Stayed 4 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for sunsets & serenity
Fantastic location for the sunsets & tranquility. Lovely resort with great restaurants, spa and amenities. In villa dining and overall service was great. However, just a heads up that it is quite a distance (& taxi cost) if you want to leave to go to other restaurants or places. It's a great spot for bird watching but there's other wildlife too such as ants & mosquitoes that are not so welcome! Note that "ocean view" can mean you just get a partial view of the ocean...for the money charged that does seem a bit cheeky. But overall, a lovely place to stay.
Stayed 8 nights in Apr 2021