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Outdoor pool
Outdoor pool
Outdoor pool
Free WiFi

Guest reviews

91 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Business Services

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided


Explore the area

Popular LocationCondesa Beach3 min walk
Popular LocationDiana the Huntress6 min walk
Popular LocationGran Plaza Shopping Mall7 min walk
AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)36 min drive

Choose dates to view prices

Book online or call:

  • Superior Room

    Room amenities

    • Sleeps 6
    • 2 Double Beds OR 1 Double Sofa Bed
    More detailsSuperior Room
  • Standard Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds

About this area


Located in Acapulco, Bali-Hai Hotel is near the beach. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Parque Papagayo. Don't miss out on a visit to El Rollo Acapulco. Take an opportunity to explore the area for water adventures such as surfing/boogie boarding.

Popular Location

What's nearby

  • Condesa Beach - 3 min walk
  • Diana the Huntress - 6 min walk
  • Gran Plaza Shopping Mall - 7 min walk
  • Papagayo Beach - 13 min walk
  • Parque Papagayo - 5 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 36 min drive


  • Barra Vieja 125 – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Bali-Hai Hotel

Acapulco hotel in Costera Acapulco, walk to Condesa Beach
This smoke-free hotel features a restaurant, an outdoor pool, and 2 poolside bars. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and a meeting room. All 121 rooms offer free WiFi, cable TV, and showers.
Bali-Hai Hotel offers 121 accommodations with air conditioning. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces

Food and drink

  • 1 restaurant
  • 2 poolside bars and 1 bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool


  • No elevators

Guest services

  • 24-hour front desk
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center


  • Garden
  • Picnic area
  • Terrace


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning


  • Shower


  • Cable channels


  • Phone



Check-in from 3:00 PM - midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

Pool access available from 8:30 AM to 10 PM
No pets and no service animals are allowed at this property

Property is also known as

Bali-Hai Acapulco
Bali-Hai Hotel
Bali-Hai Hotel Acapulco
Bali Hai Acapulco
Bali Hai Hotel
Bali-Hai Hotel Hotel
Bali-Hai Hotel Acapulco
Bali-Hai Hotel Hotel Acapulco

Frequently asked questions

Does Bali-Hai Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM–10 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Bali-Hai Hotel?
Self parking is free at this property.
What time is check-in at Bali-Hai Hotel?
Check-in is from 3:00 PM–midnight. After-hours check-in is not available.
What time is check-out at this property?
Check-out is at noon.
Where is Bali-Hai Hotel located?
Located in Costera Acapulco, this hotel is within a 10-minute walk of Condesa Beach and Diana the Huntress. Parque Papagayo and El Rollo Acapulco are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Bali-Hai Hotel

Guest rating
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

Nice old fashioned motel type place in the heart of everything. Ocean is across the streets, bars, restaurants, shopping right there.

Stayed 2 nights in Oct 2018


  • Liked: Staff & service

Stayed 2 nights in Jun 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pool clean rooms and it's on a great zone food and shopping is close

Stayed 2 nights in Jun 2017


  • Liked: Cleanliness, room comfort
good location, basic comforts and friendly service

The hotel was a short trip from the bus station on the main coastal road so excellent location but quiet environment with two relaxing pools. The room facilities were basic, and we had to ask for shampoo. The staff were friendly and even helped to retrieve two credit cards we had managed to leave behind upon check-out.

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for the great stay!

This is a great family oriented hotel. Though on the no frills side, it has a great no frills style that was low key and perfect for a family on a budget. The location is excellent with lots of shops nearby and the beach right across the street. I would definitely return with my family and it was a hit with our teenage daughters! The pool was a definite added plus.