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Hotel Bali-Hai Acapulco

2.0 star property
Hotel with free parking, a quick walk to Condesa Beach

Choose dates to view prices

Photo gallery for Hotel Bali-Hai Acapulco

Outdoor pool
Property entrance
Bar (on property)
Interior entrance
Superior Room | Living room
Hotel Bali-Hai Acapulco, across from Condesa Beach, offers a peaceful retreat with two poolside bars and an all-day international restaurant. Enjoy in-room WiFi, a main outdoor pool, and a children's pool. Guests consistently praise the attentive staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets

Standard Room, 2 Double Beds

7.8 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
Wardrobe or closet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, free WiFi, bed sheets

Superior Room

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Sofa bed - double
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
Wardrobe or closet
  • 34 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Av. Costera Miguel Aleman, 186, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 7 min walk - 0.4 miles
  • Condesa Beach - 7 min walk - 0.4 miles
  • Parque Papagayo - 12 min walk - 0.7 miles
  • Papagayo Beach - 15 min walk - 0.8 miles
  • La Quebrada Cliffs - 5 min drive - 3.5 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 33 min drive

Restaurants

  • ‪Los Tarascos - ‬1 min walk
  • ‪Hotel Club del Sol - ‬3 min walk
  • ‪Gran Plaza Hotel Acapulco - ‬2 min walk
  • ‪Helados Santa Clara - ‬1 min walk
  • ‪Restaurante Maria Bonita - ‬2 min walk

About this property

Hotel Bali-Hai Acapulco

Hotel near Condesa Beach
Located close to Diana the Huntress and Parque Papagayo, Hotel Bali-Hai Acapulco provides a poolside bar, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and 1 meeting room
  • Tour/ticket assistance
Room features
All 121 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Cable channels and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Bali-Hai Acapulco
Bali-Hai Hotel
Bali-Hai Hotel Acapulco
Bali Hai Acapulco
Bali Hai Hotel
Bali Hai Hotel
Hotel Bali Hai Acapulco
Hotel Bali-Hai Acapulco Hotel
Hotel Bali-Hai Acapulco Acapulco
Hotel Bali-Hai Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Bali-Hai Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel Bali-Hai Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bali-Hai Acapulco?

Self parking is free at this property.

What time is check-in at Hotel Bali-Hai Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Bali-Hai Acapulco?

Check-out is at noon.

Where is Hotel Bali-Hai Acapulco located?

Located in Costera Acapulco, this hotel is within a 10-minute walk of Condesa Beach and Diana the Huntress. Parque Papagayo and La Quebrada Cliffs are also within 3 mi (5 km).

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Hotel Bali-Hai Acapulco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 133 out of 439 reviews
Rating 8 - Good. 133 out of 439 reviews
Rating 6 - Okay. 101 out of 439 reviews
Rating 4 - Poor. 48 out of 439 reviews
Rating 2 - Terrible. 24 out of 439 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff, safe, amazing pool and great pool bar
Stayed 2 nights in Aug 2025

10/10 Excellent

MariaIdolina

Liked: Cleanliness, amenities, property conditions & facilities
excelente
Stayed 1 night in May 2025

8/10 Good

zully

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a good area
Stayed 2 nights in Jan 2025

8/10 Good

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay at the hotel. Very clean room, nice staff, pool is very pretty and clean. The bar is a fun place to hang out. We were lucky enough that they had live music the night that we stayed. I would go back to the Bali Hai. The amount I paid for the night was the same as Expedia advertised unlike some other hotels
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice place clean and verry peceful
Stayed 1 night in Jul 2024

6/10 Okay

Oscar

Disliked: Staff & service, amenities, property conditions & facilities
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Stayed 4 nights in Aug 2024

4/10 Poor

Karl

Liked: Staff & service, amenities
Disliked: Cleanliness
First night in room 217. I was bitten by bed bugs, reported this to hotel staff and I was told that there is no issues with chinches but my legs a living proof and a couple of bites on my arm. When I was being moved rooms I watch a team of fumigators leave walking past me. I was then put into room 116 which was bug free as far as I know but it’s hard to distinguish between bites because there is so many. The room however, pretty much the same layout with a no smoking sign beside the door… However this room absolutely stunk - think of an old man’s house who sits in his chair all day smoking cigarettes. We used the air conditioning to air the room better and opens the door to try and make it more liveable. We survived to the morning and just like when I checked in the staff were great, friendly and happy. Let me reiterate the staff are great, the pool area ideal for children and close to many local amenities, the people here are genuinely friends and it is heavily policed with the Policia, Guardia Nacional and Marinas all patrolling the streets.
Stayed 2 nights in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Stayed 1 night in Oct 2023

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to renew their bathrooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Mijail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was kind, bell men was new so it’s ok
Stayed 1 night in Aug 2024

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

4/10 Poor

Carina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Stayed 1 night in Aug 2024

4/10 Poor

Miguel Angel

Disliked: Cleanliness
En cuanto limpieza terrible
Stayed 2 nights in Aug 2025

4/10 Poor

MIGUEL ANGEL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El trato del personal es muy bueno, más por parte de Salvador el Bartender es una persona muy amable, lo único malo es que la habitación donde nos hospedamos el primer día estuvo bien pero el segundo la cama está llena de chinches y terminamos mi pareja y yo llenos de ronchas, quizás las sábanas que colocaron las tienen en algún lugar donde pudiera estar infestado, si recomiendo antes de que les entreguen la habitación se cercioren y de igual manera sugerencia al hotel hacer constantes fumigaciones, por todo lo demás agradecido de la estancia pues el personal reitero es muy amable y muy amable y el restaurante 10/10
Stayed 2 nights in Aug 2025

6/10 Okay

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 3 nights in Aug 2025

4/10 Poor

Rodrigo Alfredo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar en la habitación solo habia una toalla de baño se solicito la segunda ya eramos dos adultos, nunca fue puesta, se pidio se arreglara una ventana tampoco hubo respuesta, el aire acondicionado no funcionaba.
Stayed 2 nights in Aug 2025

10/10 Excellent

danna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que me ospedo en este hotel la verdad todo el personal super amable y super atentos todo 10/10
Con el mejor bartender⛵
Stayed 2 nights in Aug 2025

4/10 Poor

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities
No fue lo que esperaba, descuidada, sucia, mucho ruido.
Stayed 3 nights in Jul 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien!!!!!
Stayed 3 nights in Jul 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Pequeños detalles por remodelar
Stayed 2 nights in Jul 2025

2/10 Terrible

Roberto

Disliked: Amenities
Servicio terrible en la facturación, La factura NO me la entregaron por el total del pago. un 35% menor a lo que pague, ¿Esto donde se reporta?
Stayed 2 nights in Jun 2025

8/10 Good

Rosario

Hotel un poco descuidado y los muebles viejos. Cortinas sucias y toallas muy percudidas
Stayed 2 nights in May 2025

10/10 Excellent

Ana Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho tranquilo anotación limpia solo si las llaves de la regadera gotean a mi si me tocó agua caliente para bañarme y todo limpio y tranquilo
Stayed 1 night in May 2025

10/10 Excellent

Danna

Liked: Cleanliness, amenities, property conditions & facilities
Todo el personal muy amable está súper céntrico me gustó mucho
Stayed 2 nights in May 2025