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Alba Suites Acapulco

3.0 star property
Bayside hotel with 5 outdoor pools and a 24-hour front desk

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Photo gallery for Alba Suites Acapulco

5 outdoor pools, sun loungers
Superior Suite, Ocean View | Beach/ocean view
Aerial view
Superior Suite, Ocean View | Bed sheets
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Pool
  • Laundry
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Super Saver

Super Saver | Bed sheets

Super Saver

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Daily housekeeping
  • 29.8 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, Pool View

Standard Suite, Pool View | Bed sheets

Standard Suite, Pool View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Daily housekeeping
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Ocean View

Superior Suite, Ocean View | Bed sheets

Superior Suite, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
In-room safe
Daily housekeeping
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior With Sea View

Bed sheets

Quadruple Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Gran Via Tropical No 35, Acapulco, GRO, 39390

What's nearby

  • Playa Caleta - 10 min walk - 0.6 miles
  • Playa Caletilla - 15 min walk - 0.8 miles
  • La Quebrada Cliffs - 3 min drive - 1.4 miles
  • Parque Papagayo - 6 min drive - 3.1 miles
  • Papagayo Beach - 6 min drive - 3.3 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 48 min drive

Restaurants

  • ‪Playa Caleta - ‬13 min walk
  • ‪Restaurante Maria Bonita y la Roqueta - ‬11 min walk
  • ‪La Cabaña - ‬10 min walk
  • ‪El Navegante - ‬11 min walk
  • ‪Restaurant & Mariscos Caletilla - ‬11 min walk

About this property

Alba Suites Acapulco

Family-friendly hotel near La Quebrada Cliffs
At Alba Suites Acapulco, you can look forward to a terrace, shopping on site, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Acapulqueno, offers breakfast, lunch, dinner, and pool views. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and laundry facilities.
Other perks at this hotel include:
  • 5 outdoor pools and a children's pool, with a waterslide and sun loungers
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
Room features
All 250 rooms have comforts such as air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels
  • Kitchenettes, refrigerators, and childcare services

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 95 to 150 for adults and MXN 85 to 110 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acapulqueno

Things to do

  • 5 outdoor pools
  • Children's pool
  • Hot tub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 95 to 150 for adults, and MXN 85 to 110 for children
  • Airport shuttle fee: MXN 450 per room (one way)
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Alba Suites
Alba Suites Acapulco
Alba Suites Hotel
Alba Suites Hotel Acapulco
Suites Alba
Alba Hotel Acapulco
Alba Resort Acapulco
Alba Suites Acapulco Hotel
Alba Suites Acapulco Resort
Alba Suites Resort
Alba Suites Acapulco Hotel
Alba Suites Acapulco Acapulco
Alba Suites Acapulco Hotel Acapulco

Frequently asked questions

Does Alba Suites Acapulco have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Alba Suites Acapulco pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Alba Suites Acapulco?

Self parking is free at this property.

What time is check-in at Alba Suites Acapulco?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Alba Suites Acapulco?

Check-out is at noon.

Does Alba Suites Acapulco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 450 per room applies.

Where is Alba Suites Acapulco located?

This family-friendly Acapulco hotel is located by the ocean, within a 15-minute walk of Playa Caleta and Club de Yates de Acapulco. Barco Palao and Playa Caletilla are also within 1 mi (2 km).

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Alba Suites Acapulco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 144 out of 445 reviews
Rating 8 - Good. 131 out of 445 reviews
Rating 6 - Okay. 74 out of 445 reviews
Rating 4 - Poor. 46 out of 445 reviews
Rating 2 - Terrible. 50 out of 445 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities
I like the area and view that the hotel has on of the best in acapulco my stay here was excellent !
Stayed 2 nights in Apr 2025

10/10 Excellent

Oswaldo Jair

Liked: Staff & service, amenities
Ok
Stayed 3 nights in Mar 2025

2/10 Terrible

PEDRO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even do we knew about the huracan that lately stroke Acapulco...this property was really really in very bad condition...the outside it wasn't too bad but the rooms...they werenot very pleasant.
Stayed 1 night in Jan 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Overall I liked it. Close to the better beach attractions, but old fashioned in service. Needs to upgrade to more modern service, kitchen supplies (coffee maker, toaster, blender, etc.) TVs, and better pools maintenance,. Very good in price. Staff very friendly. In a scale 1 to 10, I give them a 7.
Stayed 7 nights in Sep 2023

2/10 Terrible

Arianna

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible costumer service from the moment we got to the parking lot . Only reason we did not leave because kids we had in our group were extremely tired . The hotel is old / dirty / front desk are rude . Will never stay at this hotel again . I usually don’t leave reviews but this time I had to .
Stayed 1 night in Apr 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por la atención
Stayed 1 night in May 2025

10/10 Excellent

Juan Carlos

Todo ok
Stayed 4 nights in Apr 2025

2/10 Terrible

othon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
el servicio de las personas muy bueno el servicio de la habitación los aires acondicionados los refrigeradores en muy mal e estado es estados
Stayed 7 nights in Apr 2025

10/10 Excellent

Moisés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo la pantalla es muy chica y el pague un poco mas para tener internet pero nunca llego el internet a la habitación de hay en fuera todo perfecto
Stayed 3 nights in Mar 2025

8/10 Good

Ysela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hubo estacionamiento suficiente
Stayed 2 nights in Apr 2025

8/10 Good

Ithzel Guadalupe

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

jorge

Liked: Cleanliness, amenities
Todo bien
Stayed 5 nights in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El aire acondicionado era muy viejo y hace un ruido muy fuerte y molesto que no te deja dormir. Para bajar a la playa el acceso es difícil y para regresar al hotel son alrededor de 100 escaleras, tengo 59 años y una lesión en la rodilla y no me permitieron utilizar el elevador porque no califico como persona de la 3a edad
Stayed 3 nights in Feb 2025

8/10 Good

Daniel

Stayed 2 nights in Feb 2025

4/10 Poor

Poleth

Disliked: Staff & service, amenities
Falta más atención por parte de la recepcionista
Stayed 2 nights in Feb 2025

10/10 Excellent

Omar

Stayed 2 nights in Jan 2025

6/10 Okay

Miriam

Me gusta el hotel, solo que en esta ocasión durante nuestra estancia no tuvimos línea telefónica, y dos días no tuvimos T.V. Solo una persona nos hizo caso y nos dio los motivos eso fue un dia antes de salir. Tuvimos la mala fortuna de quedarnos sin luz, pedimos al restaurante apoyo para calentar algo, y nos negó el servicio.
Stayed 3 nights in Jan 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar, muy seguro, solo que el aire acondicionado es muy viejito y hace mucho ruido
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un bonito lugar, tranquilo y limpio, solo le falta remodelación y cambiar los aires acondicionados
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien nos hospedamos en las suites parte alta
Stayed 3 nights in Dec 2024

6/10 Okay

Pedro

Liked: Cleanliness
Bueno
Stayed 1 night in Dec 2024

6/10 Okay

LAURA PATRICIA

Disliked: Cleanliness, property conditions & facilities
Las habitaciones ya estan muy deteriorada, las sabanas super percudidas, al igual que las toallas. La alberca super sucia, es muy grande el hotel pero ya esra muy descuidado, sin manteniniento

6/10 Okay

Ana Lucia

Stayed 3 nights in Dec 2024