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Ramada by Wyndham Abu Dhabi Downtown

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

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Photo gallery for Ramada by Wyndham Abu Dhabi Downtown

Premium Suite, 1 King Bed | Living room | Flat-screen TV
2 restaurants, Chinese cuisine
Couples treatment rooms, sauna, body treatments, aromatherapy
Rooftop bar
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 Queen Bed, Accessible, Smoking

Room, 1 Queen Bed, Accessible, Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Twin Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Premium Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Bathrobes
Hair dryer
Private bathroom
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
8th Salam Street, Tourist Club Area, Abu Dhabi, 107523

What's nearby

  • Abu Dhabi Commercial Bank - 10 min walk - 0.6 miles
  • Abu Dhabi Mall - 10 min walk - 0.6 miles
  • Cleveland Clinic Abu Dhabi - 15 min walk - 0.8 miles
  • Abu Dhabi Corniche - 3 min drive - 1.8 miles
  • Al Wahda Mall - 4 min drive - 2.4 miles

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 31 min drive

Restaurants

  • ‪Tuk Tuk Thai Restaurant - ‬4 min walk
  • ‪Hyderabad House - ‬5 min walk
  • ‪The Coffee Club - ‬5 min walk
  • ‪Off The Hook - ‬2 min walk
  • ‪Sea Side - ‬3 min walk

About this property

Ramada by Wyndham Abu Dhabi Downtown

Upscale family-friendly hotel near Abu Dhabi Mall
You can look forward to a terrace, a coffee shop/cafe, and a hair salon at Ramada by Wyndham Abu Dhabi Downtown. Indulge in a massage, aromatherapy, and a manicure/pedicure at the onsite spa. Be sure to enjoy Chinese cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), a water dispenser, and a computer station
  • Tour/ticket assistance, a porter/bellhop, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 108 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with bidets and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, Filipino, German, Hindi, Indonesian, Italian, Russian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 2.35 Restaurant
  • Blendz Coffee Shop
  • Vertical Wine Bar

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2011
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 125 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 49 per person
  • Airport shuttle fee: AED 150
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AED 125 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Cristal Hotel Salam
Cristal Hotel Salam Abu Dhabi
Cristal Salam
Cristal Salam Abu Dhabi
Cristal Salam Hotel
Hotel Cristal Salam
Ramada Abu Dhabi Downtown Hotel
Ramada Abu Dhabi Downtown
Ramada By Wyndham Abu Dhabi
Ramada by Wyndham Abu Dhabi Downtown Hotel
Ramada by Wyndham Abu Dhabi Downtown Abu Dhabi
Ramada by Wyndham Abu Dhabi Downtown Hotel Abu Dhabi

Frequently asked questions

Does Ramada by Wyndham Abu Dhabi Downtown have a pool?

Yes, this property has an outdoor pool.

Is Ramada by Wyndham Abu Dhabi Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ramada by Wyndham Abu Dhabi Downtown?

This hotel doesn't offer parking.

What time is check-in at Ramada by Wyndham Abu Dhabi Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Ramada by Wyndham Abu Dhabi Downtown?

Check-out is at noon.

Does Ramada by Wyndham Abu Dhabi Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 150 applies.

Where is Ramada by Wyndham Abu Dhabi Downtown located?

This family-friendly Abu Dhabi hotel is located in a shopping district, within a 15-minute walk of Kidoos Entertainment and Abu Dhabi Mall. Khalifa Center and Abu Dhabi Commercial Bank are also within 15 minutes.

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Ramada by Wyndham Abu Dhabi Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 170 out of 375 reviews
Rating 8 - Good. 132 out of 375 reviews
Rating 6 - Okay. 35 out of 375 reviews
Rating 4 - Poor. 25 out of 375 reviews
Rating 2 - Terrible. 13 out of 375 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ns

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was comfortable with convenient location
Stayed 3 nights in Dec 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel good value
Stayed 6 nights in Oct 2024

6/10 Okay

Ahmed

3 stars hotel ! Not 4 , with limited facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The hotels location is within walking distance or a short taxi ride to excellent shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High level

Location great,room very luxary,staff proffesional.Feel very good from the first moment until check out.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff. Allowed us to have early check in
Stayed 2 nights in Nov 2024

4/10 Poor

Amber

Liked: Cleanliness, staff & service
If you need a place to lay your head, this hotel does the job.
Stayed 2 nights in Oct 2024

8/10 Good

Mark Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Conveniently located, staff couldn’t be more helpful and are a credit to Ramada. The room I was in had seen better days, a bit shabby and had several maintenance issues (toilet seat loose/broken, toilet flush stuck on, bedside lamp not working etc) all were relatively trivial so not worth the effort of reporting to staff, who I have no doubt would’ve taken care of them, but could have been better. Overall a decent budget hotel well located with extremely friendly staff.
Stayed 5 nights in Mar 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. It has a small indoor pool area, coffee shop/ restaurant onsite. There are several restaurants nearby within walking distance. I felt safe in this area as a woman traveller.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible value if you want somewhere to stay in the city as opposed to all the beaches and amusement parks
Stayed 1 night in May 2023

4/10 Poor

Niall

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap-ish but there’s a reason

Bed gave me a bad back Ventilation was too noisy, sounded like gurgling No parking Water pressure was poor Building is old and generally the hotel is out dated Room felt dark and dingey
Stayed 2 nights in Jan 2025

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Oct 2022

8/10 Good

Audrey

Liked: Cleanliness, staff & service

Overnight stay

3 star only. Hotel room looks old and worn out. Showers good. Ok for 1 night stay. Close to Abu Dhabi Mall. Restaurant for dinner in hotel was delicious buffet.
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, willing to help and welcome guests.
Stayed 1 night in Nov 2023

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in Abu Dhabi

This hotel was wonderful. The room was very clean and comfortable and the staff was super helpful and kind. The location was very central which was great. We would gladly recommend this hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and efficient & the pool was very clean and just the right size We ordered food for our room and the service was very quick & the meal was great. The room was very comfortable & clean
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. The location is very central, an easy walk to shopping areas and restaurants.
Stayed 1 night in Nov 2023

6/10 Okay

Mohammed

Liked: Staff & service
Very friendly staffs .. carpet was a bit old but overall very clean room
Stayed 2 nights in Feb 2024

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent

10/10 Excellent

Velmurugan

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist are not treating the customer as good manner
Stayed 2 nights in Dec 2024

2/10 Terrible

POTNURU SANTOSH

Disliked: Cleanliness, staff & service, amenities
The staff’s are not sweet.. no smile et all.. not welcoming.. first time Iam seeing something like this from a hotels front desk. The room is not well cleaned. Hmmmmm
Stayed 2 nights in Dec 2024

2/10 Terrible

Basel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel need renovation, the AC sound very annoying, problem in water always very hot no cold water from tap. No parking in hotel. Terrible experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Satveer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel excellent value for money

Better than i expected. Room was clean and comfortable had everything I needed. House keeping were super quick.
Stayed 2 nights in Mar 2023

8/10 Good

BAYDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Apr 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

I really enjoyed my stay at this hotel in Abu Dhabi. The staff are all very helpful and hardworking. I didnt have a lot of time in Abu Dhabi but the hotel is close to bus stops and has a shuttle system for going to places of interest. I had a good stay and was happy with my room and stay and would stay here again.
Stayed 1 night in Sep 2023