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Novel Hotel City Center

Property class: 3

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Photo gallery for Novel Hotel City Center

Sundeck - Novel Hotel City Center (Abu Dhabi)
In-room safe, desk, blackout drapes, soundproofing - Novel Hotel City Center (Abu Dhabi)
Daily buffet breakfast (AED 50 per person) - Novel Hotel City Center (Abu Dhabi)
In-room safe, desk, blackout drapes, soundproofing - Novel Hotel City Center (Abu Dhabi)
Front of property - Novel Hotel City Center (Abu Dhabi)
Novel Hotel City Center in Abu Dhabi offers relaxation and entertainment. Guests enjoy sauna sessions, massages, three restaurants, a rooftop terrace, an outdoor pool, free in-room WiFi, and multilingual staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Junior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • Free WiFi

Junior Suite

  • Sleeps 2
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Abu Dhabi City Center neighborhood, Novel Hotel City Center is connected to a shopping center. Heritage Village and Louvre Abu Dhabi are cultural highlights, and travelers looking to shop may want to visit Central Market and Abu Dhabi Mall. Looking to enjoy an event or a game while in town? See what's going on at Zayed Sports City Stadium. Visit our Abu Dhabi travel guide
Map
Hamdan Street, Abu Dhabi

What's nearby

  • www.alamy.com
    Central Market
    9 min walk - 0.5 miles
  • Abu Dhabi Corniche
    Abu Dhabi Corniche
    12 min walk - 0.7 miles
  • Corniche Beach
    Corniche Beach
    18 min walk - 1.0 mile
  • UAE, United Arab Emirates, Abu Dhabi downtown panorama and financial center skyline.
    Abu Dhabi Commercial Bank
    19 min walk - 1.0 mile
  • World Trade Center Mall
    6 min walk - 0.4 miles

Getting around

  • Abu Dhabi Intl. Airport (AUH)
    34 min drive

Restaurants

  • Tim Hortons
    5 min walk
  • Jollibee
    3 min walk
  • Starbucks
    3 min walk
  • Boti Street
    5 min walk
  • Sand Marine Restaurant
    5 min walk

About this property

Novel Hotel City Center

Hotel near Abu Dhabi Commercial Bank
Located close to Central Market and Abu Dhabi Mall, Novel Hotel City Center provides a nightclub, a rooftop terrace, and a coffee shop/cafe. Indulge in a Thai massage, a facial, and a body scrub at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
  • Luggage storage, a 24-hour front desk, and free newspapers
  • A front-desk safe, a porter/bellhop, and tour/ticket assistance
Room features
All 210 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (AED 30 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 75 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 50 per person
  • Valet parking fee: AED 30 per day
  • Rollaway bed fee: AED 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - ok
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Abu Dhabi Centre Hotel
Mercure Abu Dhabi Centre
Mercure Centre Abu Dhabi
Novel City Cente
Mercure Centre Hotel
Mercure Centre
Novel Hotel City Center Hotel
Novel Hotel City Center Abu Dhabi
Novel Hotel City Center Hotel Abu Dhabi

Frequently asked questions

Does Novel Hotel City Center have a pool?

Yes, this property has an outdoor pool.

Is Novel Hotel City Center pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for AED 30 per day.

What time is check-in at Novel Hotel City Center?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Novel Hotel City Center?

Check-out is at noon.

Where is Novel Hotel City Center located?

Located in Abu Dhabi City Center, this spa hotel is within 1 mi (2 km) of Central Market and Abu Dhabi Commercial Bank. Abu Dhabi Mall and Fish Market are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novel Hotel City Center Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 148 out of 492 reviews
Rating 8 - Good. 237 out of 492 reviews
Rating 6 - Okay. 63 out of 492 reviews
Rating 4 - Poor. 30 out of 492 reviews
Rating 2 - Terrible. 14 out of 492 reviews

Reviews

Verified

8/10 Good

ANDREW

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great and room was a good size
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities
The staff was very helpful and very courteous. The breakfast was great. Loved it.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Lay Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and comfortable room!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, good value and in the heart of the city. Easy access to corniche and Yas island.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel, great location near the world trade center mall and hop on hop off bus route. Coffee and dates in the lobby are delicious.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Great place with very helpful staff. Clean and comfortable rooms and also quiet. Location is very nice because you are very close from all the buses to airport or main attractions and the free shuttle bus to many places comes right in front of the hotel.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Stephanie

Disliked: Amenities, property conditions & facilities
Room was clean but very old everything. Carpet on the floor. I saw a roach crawling through my bathroom. Can't blame the crew as there are vents inside bathroom and it connects to anything out there. My room was supposed to be smoking-free but someone must have been smoking in the room next to mine, and that was coming inside. No privacy, one can hear conversations in room nearby. Pool was unavailable due to maintenance just on the days i was there. Staff is nice, tries to be helpful. I didn't try breakfast because i found nice alternatives in the mall nearby. Shower: somehow there was no hot water on my last night, just when i needed it most. It was just mildly warm, enough for super quick shower.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

FARNOOSH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom doesn’t have any hair dryer. Staff were nice. Bar was okay. Room condition was pretty bad. Bathroom in bad condition. For a couple it was only one towel. No toothbrush and toothpaste. Pool was super dirty and not cleaned.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Aria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs serious attention. The location is convenient with late night dining options and local shopping but the room we were in had a tv that made a humming noise when it was on, the shower stopper was broken so we had to remove it, the AC did not work well and made a loud clicking noise, and there was a big dead bug that the cleaning crew missed several times during our 4 night stay. The room itself smelled like it needed air although we requested non smoking. We asked to be moved but there were no other rooms available so we suffered through it. The friendliness of the staff and the dining and nightlife options were the only redeeming factor. The staff even helped with wrapping our head scarves when we were leaving to tour the mosque.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this hotel.

This is my hotel of choice in Abu Dhabi
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the home feeling armmmthe building.
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS A GREAT EXPERIENCE. THATS WHY I USE THIS HOTEL FOR THE SECOND TIME.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff very friendly . Rooms very clean and spacious . Nice variety of restaurants and bars and a very nice night club .
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accessible
Stayed 9 nights in Jan 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property many times. One of the main reasons is the food. They have a great French restaurant (Le Beaujolais), which can also be ordered in their first floor bar. Overall a good hotel for the price. The location is good for access to shopping and the WTC Mall.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, room comfort

Content

As expected
Stayed 1 night in Jul 2024
Verified

8/10 Good

Shahid

Liked: Cleanliness, room comfort
Customer service is good. They don’t have own parking. You use public parking, which is little uncomfortable. Breakfast buffet is fair. I rate 3 star hotel.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

DYNAMICS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not so good

Too old and not clean, employees only good
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Ibrahim Isfendiyar

Disliked: Cleanliness, property conditions & facilities
Pictures and reality were far apart. Bathroom smelly.
Stayed 3 nights in Nov 2022
Verified

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
Not much
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The basic room was small but ok for 2 people. It was clean, the bathroom was dated but otherwise ok as well. There can be noise at times from neighbouring rooms when the people were loud but it was not bad. Bring ear plugs if your a light sleeper. The bed was a bit hard and the aircon and fan worked but not really the thermostat. It was just a matter of turning on and off the aircon if you needed it. The included breakfast its good value. Its a plentiful buffet catering for the breakfast tastes of many nationalities. The reception staff were friendly and helpful.
Stayed 3 nights in May 2023
Verified

8/10 Good

akira

Liked: Cleanliness, amenities
3泊しましまが。2泊目の夜にバスのお湯が出ませんでした。スタッフは、皆さん親切でフレンドリーです。部屋の清掃は行き届いています。時間によりエレベーターが大混雑します。
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities
El personal muy atento, muy buen desayuno y todo muy limpio. Excelente ubicacion.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Robert

Disliked: Cleanliness
Hotellet behöver renoveras. Väldigt dålig standard. Prostituerade i Sportbaren som stör när man äter.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ralf

Liked: Cleanliness, staff & service, amenities
Es sind zwei gute Bars im bzw. am Hotel für entspannte Kommunikation.
Stayed 2 nights in Aug 2025