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Al Ain Palace Hotel

Property class: 4

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Photo gallery for Al Ain Palace Hotel

A rooftop pool area with lounge chairs, a swimming pool, and a restaurant with outdoor seating. - Al Ain Palace Hotel (Abu Dhabi)
A restaurant with brick walls, wooden tables, and hanging light fixtures. - Al Ain Palace Hotel (Abu Dhabi)
A large bed with a wooden headboard, a nightstand with a lamp, and a wardrobe with glass doors. - Al Ain Palace Hotel (Abu Dhabi)
A gym with weightlifting equipment, exercise balls, and dumbbells. - Al Ain Palace Hotel (Abu Dhabi)
A spacious lobby with a large sofa, armchairs, a coffee table, and a decorative centerpiece. - Al Ain Palace Hotel (Abu Dhabi)
Located close to Abu Dhabi Corniche, Al Ain Palace Hotel provides a nightclub, an airport shuttle, and a coffee shop/cafe. Treat yourself to a manicure/pedicure at the onsite spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare, and Regional cuisine. Enjoy the health club, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

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Showing 1 of 1 room

View all photos for Standard Room

A hotel room with a large bed, a nightstand, a lamp, and a wall-mounted painting.

Standard Room

7.8 out of 10
Good
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Abu Dhabi City Center, a neighborhood in Abu Dhabi, Al Ain Palace Hotel is in the entertainment district and near a boardwalk/promenade. Travelers eager for a bit of culture can stop by Louvre Abu Dhabi, while those wishing to experience the area's natural beauty can explore Abu Dhabi Corniche and Corniche Beach. Cultural Foundation and Kidoos Entertainment are also worth visiting. Visit our Abu Dhabi travel guide
Map
Corniche Road, Abu Dhabi

What's nearby

  • A waterfront promenade with benches and lamp posts, overlooking a city skyline with high-rise buildings.
    Abu Dhabi Corniche
    2 min walk - 0.1 miles
  • A cityscape with modern skyscrapers, palm trees, and a park with benches.
    Capital Garden
    6 min walk - 0.3 miles
  • A cityscape with modern skyscrapers, palm trees, and a clear blue sky.
    Abu Dhabi Commercial Bank
    18 min walk - 1.0 mile
  • A coastal area with palm trees, a beach, and a large white structure with blue accents.
    Corniche Beach
    2 min drive - 1.5 miles
  • World Trade Center Mall
    17 min walk - 1.0 mile

Getting around

  • Abu Dhabi Intl. Airport (AUH)
    25 min drive

Restaurants

  • Dampa Seafood Grill
    5 min walk
  • Kuya Juan Restaurant
    1 min walk
  • Club Lounge 6th FL @ Sheraton Hotel
    10 min walk
  • Le Royal Club Lounge
    3 min walk
  • Casavill Korean Restaurant
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 km
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (AED 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 49 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Ally Pally Corner
  • Chinoy Haven
  • Kuya Juan
  • Taste of Asia

Things to do

  • Full-service spa
  • Health club
  • Nightclub
  • Pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Full-service spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 1967
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up; COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Sauna
The following facilities are closed on Friday, Saturday, and Sunday:
  • Fitness facility
  • Health club
  • Public bath
  • Sauna

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AED 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 49 per person
  • Airport shuttle fee: AED 180 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: AED 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Does Al Ain Palace Hotel have a pool?

Yes, this property has a pool.

Is Al Ain Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AED 15.00 per day.

What time is check-in at Al Ain Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at Al Ain Palace Hotel?

Check-out is at noon.

Does Al Ain Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 180 per vehicle applies.

Where is Al Ain Palace Hotel located?

Located in Abu Dhabi City Center, this spa hotel is within a 15-minute walk of Capital Garden and Abu Dhabi Corniche. Corniche Beach and World Trade Center Mall are also within 1 mi (2 km).

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Reviews

Al Ain Palace Hotel Reviews

7.4

Good

7.8

Cleanliness

7.2

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 55 out of 206 reviews
Rating 8 - Good. 76 out of 206 reviews
Rating 6 - Okay. 36 out of 206 reviews
Rating 4 - Poor. 19 out of 206 reviews
Rating 2 - Terrible. 20 out of 206 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice traditional hotel. Very comfortable, clean, helpful staff, will stay again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent people nice stay
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 2 nights here. The room was well equipped and comfy and the staff lovely. Pool large and quiet. I asked for a quier room and no 205 was quiet, it was a Monday and Tuesday.night. Bus stops easily walkable,the grand.mosque is 50 min and 40p fare! Lots of shops and eateries and 2 great cheap supermarkets nearby. We loved staying here.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service

5 nights

Pool area was good. Room was cold. Bed was hard so they give me extra blanket. Breakfast was good sometimes. Wiew was zero.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultra-helpful / responsive staff. Excellent location east end of the Corniche park, a one hour walk along the seaside. Louvre Abu Dhabi a short taxi ride east. Airport bus A2 stop a 3-5 min. walk. The only issue was my inferior room next to an inside airwell with windows screwed shut and occasional air conditioner noise.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of spending one night at the Al Ain Palace Hotel in Abu Dhabi. The hotel's location is exceptionally convenient, situated right next to the picturesque Abu Dhabi Corniche. This prime location not only offered beautiful views but also easy access to the surrounding areas. The staff at the hotel were notably friendly, adding a personal touch to my short stay. They were attentive and efficient, ensuring a smooth and pleasant experience. Regarding the accommodations, the room met all my expectations. It was well-appointed, clean, and comfortable, providing a good night's rest after a day of exploring the city. Overall, the Al Ain Palace Hotel proved to be an excellent choice for a brief visit to Abu Dhabi, combining convenience, comfort, and friendly service.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. There’s a kettle in the room. It’s convenient making tea or coffee anytime in your own room. It’s really nice that this hotel even provides hair conditioner. The outdoor swimming pool is good., This hotel is close to a shopping mall with a supermarket & McDonald. There are plenty of buses nearby. You need to buy a bus card, which is 10 dirahams. Buses are free for children. Some journeys are only 2 dirahams. We took the buses a few times and liked it. They are really clean. Taking a taxi to attractions like Louvre,Abrahamic Family House, Saadiyat beach, Etihad Towers, Qasr Al Watan Palace, Emirates Palace, all takes roughly 15-20 minutes and slightly over 20 dirahams. The grand mosque is a bit further. The hotel staff are very friendly and helpful. However, an Indian staff’s hard selling of tours was extremely unpleasant. He sold us a very dodgy desert safari tour, which completely ruined our day. The information on the package of the tour was false and lies. They were actually really dishonest and nasty people. It was the worst desert safari we ever had. He then tried to sell us tickets to Yas islands parks, using his old technique. We weren’t tricked into buying tickets from him again this time. It proved we made the right decision. He was misleading us & lying again about the transportation information and ticket prices. Such a disgrace! Really hope Al Ain Palace Hotel should stop staff like this guy fooling customers like this.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 9 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a smaller bath towels.
Stayed 5 nights in Oct 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book

Very outdated and poor service… beds are rock hard and the bath did not drain when you used the shower
Stayed 5 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Unsafe for solo female travelers, don’t go out at night. The lobby appears beautiful and they say it’s a 4 star hotel but I was highly disappointed with the condition of the room. Everything is a brown-red wood and it gives 2 star hotel. Not worth it at all, I would never book again with this hotel.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Good but the room service didn’t bring my order, and afterwards I decided to cancel it, and I couldn’t.
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort

Desperately seeking listening skills

Wrote in reservation early check in and they charged me 30 euros more. The room was unoccupied. Never has this happened before. Asked for quiet room. They put me by the highway
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
As the hotel was fully booked, I got an inside room on the first floor with blanked-out windows, felt like a bunker. There was bathroom mold around the bath. The nightclub in the ground floor produced a lot of noise until very early hours. I’m quite surprised about all this as it is actually a very nice & good hotel, had no issues in the past. Hope this was just an exemption…
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Alles in allem okay für ein paar Nächte. Das Hotel ist allerdings schon älter und das merkt man auch. Mein Zimmer hat nach altem Rauch gerochen und war auf dem Raucherflur, obwohl ich um ein Nichtraucher-Zimmer gebeten hatte. Zudem war es sehr hellhörig. Das Personal war sehr freundlich und auch das Frühstücksbuffet angenehm. Keine riesige Auswahl, aber alles, was man braucht.
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Déçue par des chambres standards vieille fenêtre cassée=énormément de bruit fenêtre condamnée= pas aération, forte odeur de cigarette dans chambre ou odeur nauséabonde d égouts dans la dernière chambre au secours des matelas vieux ressorts dans le dos=pas reposée . Demi pension simpliste très peu de choix ce n est pas un 4 étoiles à abu dhabi. Mention spéciale pour équipe cuisine Lucy, Ali gentillesse et sourire.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto bene
Stayed 5 nights in Dec 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

L’hôtel de mes pires cauchemars

Hôtel qui ne mérite pas ses 4 étoiles. Premier hôtel d’Abu Dhabi où il n’y a pas de pâte à tartiner à la noisette, de dates, de bananes, de miel au petit déjeuner. Le chocolat chaud est uniquement payant pour environ 5 euros c’est scandaleux. Pas beaucoup de choix au niveau du salé et du sucré et tous les jours les mêmes choses. La piscine, le jacuzzi et le hammam sont certes appréciables mais ils ne peuvent pas compenser à eux seuls tous les désagréments de cet hôtel. Dès l’entrée on a l’impression d’être dans un congélateur tellement il fait froid. Il faut aller rapidement dans la chambre après qu’elle ait été nettoyé pour y couper la climatisation si on ne veut pas tomber malade. On l’a vu réglé à 14 degrés !! Le personnel est très sympathique et fait ce qu’il peut pour satisfaire les clients mais l’hôtel nécessite de gros travaux de rénovation et surtout d’isolation pour prétendre être un 4 étoiles. On explique pas assez aux clients qu’il faut faire attention à ne pas se garer sur les places de parking réservées aux résidents sous peine de payer une amende et la fourrière en plus de la place de parking payante. Déjà pour trouver une place de parking libre c’est une vraie galère. L’impression générale de n’être qu’un pigeon qu’on a voulu plumer toute la semaine. J’ai mieux dormi chez moi au calme la nuit dernière que dans cet hôtel bruyant c’est juste inadmissible. Je ne reviendrai jamais dans cet hôtel.
Stayed 8 nights in Nov 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Room comfort

Le pire hôtel des Émirats Arabes Unis

Séjour cauchemardesque dans cet hôtel qui n’a rien d’un 4 étoiles. Chambre bunker avec aucune vue et pas de possibilité d’ouvrir la fenêtre fumée qui est vissée, sans doute pour l’empêcher de tomber par terre. La salle de bain est minuscule et le bac de douche bouge quand on monte dessus. Le petit déjeuner est catastrophique mais le pire de tout c’est le bruit permanent qui vient soit du couloir car la porte de chambre n’isole pas du bruit, soit de la fenêtre où 3 soirées de suite le week-end nous n’avons pas pu dormir avant 2 h 30 du matin à cause de la musique très forte. La fenêtre n’isole pas du tout du bruit car on entend en permanence les climatiseurs fonctionner ou de temps en temps des gens qui sifflent dehors vers 3 h du matin. Quand ce ne sont pas des imbéciles qui jacassent dans le couloir vers 4 h du matin. Nous sommes rentrés de vacances encore plus fatigués qu’à notre arrivée tellement nous n’avons pas pu dormir dans cet hôtel. Nous avons même eu du mal à pouvoir nous reposer pendant la journée à la piscine car les gérants ont eu la bonne idée de faire des travaux au niveau du carrelage à coup de marteau piqueur pendant 3 jours de suite et plus de 3 h à chaque fois ! Il reste à parler du parking payant minuscule où c’est quasiment impossible de trouver une place libre. Et quand de nuit vous n’avez pas fait attention à la ligne bleu au sol, vous devez payer une amende pour stationnement illégal et payer la fourrière pour récupérer votre voiture de location. Fuyez
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
수영장 빛 사우나 시설이 좋습니다
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das war sehr gut, sehr nettes Personal, nur zur bestimmten Tageszeiten gibt es keine gute Parkmöglichkeiten
Stayed 4 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
1.浴缸房嚴重不足，櫃檯人員反應態度非常不積極，直接讓我住很不滿意、忍耐著承受的房間！ 2.房間出現以下問題：晚上突然停電、浴室電燈持續漏水一整天、有浴室的房間凌晨1-3點還很吵！有許多拖拉重物的恐怖聲響！ 3.附近交通便利，但餐飲非常不方便！退房後想帶食物到大廳角落用餐，沒有房間可以內用、我形同難民！經理還叫我去游泳池吃？氣溫39度是要熱死人嗎？這家飯店只有乾淨跟交通稍微便利！其餘的⋯說實話只比監獄還好一點而已！ 4.建議全部改為浴缸房，大廳增設輕便用餐區、一兩張小桌椅即可、徹底檢查飯店水電工程及員工禮儀反應訓練！這是我這輩子住過最糟的經驗！我強烈覺得貴公司應該全額退費以示負責！ 在台灣這樣的情形若發生？政府直接勒令停業！
Stayed 7 nights in Jun 2024
Verified review

6/10 Okay

Liked: Staff & service
😌
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
窓は小さく灯りも部屋の場所によっては暗い。 なので部屋のチェンジをしてもらうことをおすすめします。彼らは快く受け入れてチェンジしてくれます。 スタッフ皆さん優しくてよかったです
Stayed 3 nights in May 2022