Big Country Hotel & Suites, SureStay Collection by BW
2.5 star property
Travelers find a perfect balance of productivity and relaxation in this welcoming space where attentive staff anticipate every need at the business center
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Photo gallery for Big Country Hotel & Suites, SureStay Collection by BW
Big Country Hotel & Suites combines practicality with comfort. Guests connect to free WiFi while using the 24-hour business center or meeting rooms. The property offers convenient laundry facilities and luggage storage, with a staff that consistently earns praise from visitors.
View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)
Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)
1 bedroom
Sleeps 4
1 King Bed and 1 Queen Bed
Free WiFi
Suite-1 King Bed, Non-Smoking, Larger Room, Sofabed, Dining Table, Wet Bar, Microwave And Refrigerator
Sleeps 3
Free WiFi
2 Queen Beds, Non-Smoking, Work Desk, Lounge Chair, Microwave And Mini-Refrigerator
Sleeps 4
Free WiFi
About the neighborhood
Park Central Area, a neighborhood in Abilene, is home to Big Country Hotel & Suites, SureStay Collection by BW. Cinemark Century Abilene 12 and Wildflower Day Spa are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Prime Time Family Entertainment Center and National Center for Children's Illustrated Literature. Looking to enjoy an event or a game while in town? See what's happening at Taylor County Expo Center or Rose Park Tennis Center. Spend some time exploring the area's activities, including golfing. Visit our Abilene travel guide
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Business services
24-hour business center
904 square feet of conference space
Meeting rooms
Outdoors
Barbecue grill
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
3 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
55-inch TV with premium cable channels
Food and drink
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Heating
Iron/ironing board
Policies
Check-in
Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Big Country Hotel & Suites, SureStay Collection by BW pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Big Country Hotel & Suites, SureStay Collection by BW?
Check-in begins at 4:00 PM. Late check-in is available during limited hours.
What time is check-out at Big Country Hotel & Suites, SureStay Collection by BW?
Check-out is at 11 AM.
Where is Big Country Hotel & Suites, SureStay Collection by BW located?
Located in Park Central Area, this hotel is 1 mi (1.7 km) from Cinemark Century Abilene 12 and within 3 mi (5 km) of Mall of Abilene and Wildflower Day Spa. McMurry University and Amy Graves Ryan Little Theatre are also within 3 mi (5 km).
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Reviews
Big Country Hotel & Suites, SureStay Collection by BW Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great location
Great for family and business
The staff was amazing
Debbie thank you for all you done to accommodate my family situation.
Highly recommend for stay
I was really impressed. i really can’t think of anything bad to say. My room wasn’t brand new, but everything was in good order and very clean and looked good. i would absolutely stay here again. the staff was very friendly.
Gerald
Stayed 4 nights in Nov 2025
Verified
8/10 Good
Linda
Jan 20, 2025
Liked: Amenities
Clean and comfortable
Nice breakfasts
Linda
Stayed 1 night in Jan 2025
Verified
8/10 Good
karen
Jun 7, 2025
Liked: Staff & service
The room was clean. The staff were wonderful. Would stay here again.
Room was very clean. Arrived early and they said I could check in for an additional charge. If you want daily cleaning there is also an additional charge.
Breakfast was skimpy, not much out, otherwise nice quiet and clean
David
Stayed 1 night in May 2025
Verified
4/10 Poor
Joe
Mar 18, 2026
Liked: Amenities
Disliked: Staff & service
Room was nice enough, toilet messed up the 2nd night and when we asked the night clerk he told us we’d have to wait until the following day and just use the restroom downstairs in the lobby in the meantime. We asked for a plunger to at least attempt to fix it ourselves and he said we’d have to wait for housekeeping to arrive the next morning. When it came to check out we had requested a late check out only to find out that the clerk when we checked in never put a late check out for us so we were hounded when it came
To normal check out time. Property was nice and clean just think the night staff may need more training.