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Résidence Mbemba

Property class: 3.5

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Photo gallery for Résidence Mbemba

A bedroom with a wooden headboard, two bedside tables, a bed with white bedding, and two black wall-mounted lamps. - Résidence Mbemba (Abidjan)
Property video
A modern bathroom with a glass-enclosed shower, a toilet, and a sink. - Résidence Mbemba (Abidjan)
A compact kitchen with a microwave, toaster, sink, and gas stove. - Résidence Mbemba (Abidjan)
A modern kitchen with a built-in microwave, stove, and sink. There is a wooden cabinet with a glass door, a small wooden shelf, and a round dining table with a chair. - Résidence Mbemba (Abidjan)
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a bar at Résidence Mbemba. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

View all photos for Standard Double Room

A hotel room with a large bed, a nightstand, an air conditioning unit, and a window with curtains.

Standard Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, Kitchen

A compact kitchen with a microwave, toaster, sink, and gas stove.

Studio, Kitchen

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Le Plateau, a neighborhood in Abidjan, is home to Résidence Mbemba. Marché de Cocody and Grand Marché de Treichville are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Banco National Park and Ebrie Lagoon. Hôtel Ivoire and Centre Culturel Comoë are also worth visiting. Visit our Abidjan travel guide
Map
20 Rue Toussaint Louverture, Abidjan

What's nearby

  • St Paul's Cathedral
    9 min walk - 0.5 miles
  • Ebrie Lagoon
    10 min walk - 0.6 miles
  • Musée des Civilisations de Côte d Ivoire
    13 min walk - 0.7 miles
  • Stade Felix Houphouet-Boigny
    20 min walk - 1.1 miles
  • La Pyramide
    2 min drive - 1.5 miles

Getting around

  • Abidjan (ABJ-Felix Houphouet-Boigny Intl.)
    29 min drive

Restaurants

  • Comptoir Des Artisans
    2 min drive
  • La Taverne Romaine
    3 min drive
  • Rive Gauche
    4 min drive
  • saakam
    3 min drive
  • Bierstube Abidjan Pullman
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Frequently asked questions

Does Résidence Mbemba have a pool?

Yes, this property has an outdoor pool.

Is Résidence Mbemba pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Résidence Mbemba?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Résidence Mbemba?

Check-out is at noon.

Where is Résidence Mbemba located?

Located in Le Plateau, this hotel is within a 15-minute walk of Musée des Civilisations de Côte d Ivoire, St Paul's Cathedral, and Ebrie Lagoon. Stade Felix Houphouet-Boigny and La Pyramide are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Résidence Mbemba Reviews

6.6

7.6

Cleanliness

7.6

Location

6.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 50 reviews
Rating 8 - Good. 17 out of 50 reviews
Rating 6 - Okay. 11 out of 50 reviews
Rating 4 - Poor. 7 out of 50 reviews
Rating 2 - Terrible. 7 out of 50 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was fine! The staff was very helpful! The owner has to upgrade the exterior. Other than that, all went well! The room is very spacious. The food is affordable and the free breakfast is a plus.
Stayed 12 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness

An odd experience

I found the place rather confusing. The Uber driver couldn't find it and had to ask several people in the vicinity. There are no markings to indicate "Ngaliema Resort Club"; indeed the board with keys at reception has a different name on it. There's no lobby, just an office that might be open. They do serve a breakfast on the rooftop. There seemed to be very few guests and very few staff around. The room was OK - air conditioned and with some amenities - but the location wasn't great. I like a walkable neighborhood, but here there's nothing. No restaurant or attractions in walking distance; anything you want to do will take an Uber or taxi. Uber does work well here. The price is not bad for this city if that's the main concern.
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean air conditioned room
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great! I had to travel within the country in the middle of my stay, and asked for two nights to be carried over when I come back and there was no issue with that. Very friendly staff.
Stayed 7 nights in Jan 2023
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Cannot be recommended
Stayed 8 nights in Nov 2024
Verified review

6/10 Okay

Disliked: Staff & service
The restaurant was not in service the night I arrived and there were no TV channels.The next day, only 2 channels were made available. Overall, you get what you pay for, not the greatest experience.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Some disappointment this time!

My family and I have stayed here a few times. The staff is friendly. This time, we found a large hole in the comforter. The bed was made in such a way that the hole could not be easily seen. The cleaning lady always showed up at 7 AM. That is a little too early. Also, the TV did not work. It seems like the cable bill was not paid, but they made it seem like the issue was with the TV. We informed the staff, but nothing was done. Very disappointing.
Stayed 13 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Staff & service

Would not book if last place available. Avoid!

Airline cancelled flights 4 months before stay (2 rooms, 14 nights). Hotel ignored all communication from myself and Expedia who admitted they have false contact info registered & could not authorise a refund as they could not contact the property! False email/telephone number, Website taken down years ago, Facebook not updated for 3 years, Twitter not updated for 2+ years. They only seem to take bookings through 3rd party sites and do not interact directly at all. I see it has now changed it's name on here from Ngaliema Resort Club to Residence Mbemba probably to avoid other bad ratings. A four figure loss in total, partly my own fault as had I researched this hotel properly I probably would never have booked for us. Book with this place at your own risk. While I can confirm it does actually exist, don't expect any support if anything goes awry.
Stayed 14 nights in Jan 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Staff was fine but LEADERSHIP sucks Bad amenities because they does NOT pay their bill… namely the cable bill so I couldn’t watch the word up… whereas my next door neighbor enjoyed his tv… Very disappointing stay… after a being a very frequent guest… Being in the hospitality industry for over 26 years… it’s very disappointing to be treated like this… But, will NEVER come back to this place EVER!
Stayed 5 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was kind enough to rate them at 4, hoping things will get better but got worst unfortunately… and that’s sad because I really this place because of its location. That’s all. Nothing in particular… I’ve been in the hospitality business for over 26 years in NY and I still am. Rating them at 4 was a way for me to boost their business and encourage to do well… but BIG mistake… As an Ivorian born, I’m a frequent flyer and visitor of the Ivory Coast… I’m also an Educator and a Teacher as well… Very disappointing as I was unable to watch the word up because the hotel did NOT PAY its cable bill and I have the proof to support my allegation… it was written on the tv screen…” pay this bill and you’ll get connected.. for a new trial…” something of that extend… sad… I went to the office and show my concern , I was told that the next day, someone would come and fix it. No one showed until . The same night the hotel Director called after my complaint… yet, nothing was done until I checked out this morning… I will NEVER give my money nor my business to the Mbemba Residence EVER! Enough is enough! A place I’ve staying in for YEARS…. I’d rather take my business somewhere where people appreciate it!
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in Jun 2026
Verified review

8/10 Good

All is well. Hotel in renovation mode.. But so far so good… It’s ok. They’re working hard to please their guests. Need to be encouraged in that endeavor… All is well. Kudos to Mrs Sery, the Director .
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
l accueil excellent ...qques travaux etaient en cours lors de mon sejours,.
Stayed 10 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ce logement n'a pas un bon service de traitement
Stayed 4 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ANARQUE : la résidence MBEMBA n'EXISTE PAS

Le séjour pas été réalisé car la résidence MBEMBA n'existe pas à l'adresse enregistrée par HOTELS.COM. Je pense avoir été l'objet d'une anarque pour laquelle je n'ai pas à ce jour été dédommagé. J'ai ouvert la demande 72057519625570 qui à ce jour n'a pas encore eu de résolution
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Lixo

Muito fraco
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

プラトーに近く便利はホテル

部屋からの景色は良いです。 施設は古いので期待しないほうが良いです。 朝食も可という感じでした。
Stayed 14 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you have work in the Plateau area, good value for the money.
Stayed 1 night in Dec 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Comment 😞

RAS
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good value for working in Plateau.

Very good value/price for staying in Plateau. The restaurant is still not open but room service is available. The staff is friendly and helpful. Very happy will my stay for 2 weeks.
Stayed 7 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Relativement central par rapport a mon lieu de travail
Stayed 5 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reposant et heureux

La piscine malgré le fait qu'il y avait du bruit et que l'accès était pas toujours sécuritaire, la piscine a été pour moi un grande source de détente et d'exercice. L'accès à l'hôtel quand je suis arrivée 23 heures le soir, aucune indication de l'hôtel ni de lumière alors que le gps nous indiquait que nous y étions presque. Après 3 reprises nous sommes enfin arrivés. Un peu difficile après 36 heures de voyage. J'ai bien aimé le Ngaliema!
La chaleur de l'accueil et le rafraichissement de l'ère de détente, bel endroit pour accueillir la famille.
Vue sur Cocody à partir de la terrasse
Stayed 5 nights in May 2021
Verified review

6/10 Okay

En rénovation!

En rénovation!
Stayed 4 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je suis vraiment convaincu de la propreté de l'installation.
Stayed 2 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai passer 4jours déjà et mon sejour est en cours, Sérieusement c'est un lieu très calme avec la piscine agréable.
Stayed 2 nights in May 2021