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Mercure Aberdeen Caledonian Hotel

4.0 star property
Hotel with a restaurant, a short walk to Union Square Shopping Centre

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Photo gallery for Mercure Aberdeen Caledonian Hotel

British cuisine
In-room safe, desk, iron/ironing board, free WiFi
Meeting facility
Reception
Miscellaneous

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

Highlights

Heating
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Hair dryer
Electric kettle
Eco-friendly cleaning supplies
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE

What's nearby

  • Aberdeen Music Hall - 3 min walk - 0.2 miles
  • His Majesty's Theatre - 3 min walk - 0.2 miles
  • Union Square Shopping Centre - 4 min walk - 0.3 miles
  • Aberdeen Harbour - 6 min walk - 0.4 miles
  • University of Aberdeen - 3 min drive - 1.4 miles

Getting around

  • Aberdeen Station - 6 min walk
  • Aberdeen Airport (ABZ) - 21 min drive

Restaurants

  • ‪The Triplekirks - ‬5 min walk
  • ‪The Grill - ‬4 min walk
  • ‪Slains Castle - ‬3 min walk
  • ‪Pizza Hut - ‬5 min walk
  • ‪Siberia - ‬4 min walk

About this property

Mercure Aberdeen Caledonian Hotel

Upscale hotel near Union Square Shopping Centre
Dry cleaning/laundry services, a bar, and a restaurant are just a few of the amenities provided at Mercure Aberdeen Caledonian Hotel. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • A front-desk safe, a banquet hall, and an elevator
  • Smoke-free premises, meeting rooms, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 83 rooms offer comforts such as 24-hour room service, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite parking

Food and drink

  • Weekend continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro
  • The Caledonian

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Frequently asked questions

Is Mercure Aberdeen Caledonian Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Aberdeen Caledonian Hotel?

Self parking is available for GBP 12 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Mercure Aberdeen Caledonian Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Aberdeen Caledonian Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Aberdeen Caledonian Hotel located?

Located in Central Aberdeen, this hotel is within a 10-minute walk of Union Terrace Gardens and Union Square Shopping Centre. Edward VII and The Trinity Centre are just steps away. Aberdeen Station is 6 minutes by foot.

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Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 356 out of 1000 reviews
Rating 8 - Good. 373 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,staff very nice .
Stayed 1 night in May 2025

8/10 Good

Stuart

Liked: Cleanliness, amenities
The room was spacious, however a bit tired and requires decoration.
Stayed 1 night in Jun 2025

4/10 Poor

Simon

Liked: Staff & service
Disliked: Property conditions & facilities
This must have been an impressive building some time ago but, now requires refurbishment e.g. new carpets, paint ..
Stayed 1 night in May 2025

8/10 Good

Lesley

Liked: Cleanliness, amenities
This is a very old hotel being restored. It was in a great location. The room was comfortable and clean. However there were no written instructions on how to use central heating, etc in the room, or that there were safety alarms that could be set off. ( to which staff always responded) Breakfast was fabulous as was the restaurant food. Some of the staff were helpful, some rude and abrupt so one can’t generalise.
Stayed 2 nights in May 2025

8/10 Good

brian

Liked: Staff & service
Central location but we had some street noise one of the nights.
Stayed 2 nights in Apr 2025

8/10 Good

Archie

Liked: Cleanliness, staff & service, amenities
The location of the Mercury is excellent. The staff are friendly and helpful. Breakfast is always good
Stayed 8 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Great location.

The hotel was in a.great location. Our evening meal in the hotel was superb. The hotel is a little careworn and the room was really warm. We would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I had an awesome stay even with the radiator malfunction that made sleep the first night impossible. But thanks to Thomas windows were opened and heat turned off. And the general manager decided I should be give a higher ad bigger room. Much appreciated. Special praise to Thomas!
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from bus station
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location of Aberdeen.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is tired in places and room could be upgraged
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay in a single room . One night stay and the staff were amazing.
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Central for all amenities. Very tired Hotel. Room clean but very old fashioned. Our room had possibly 2 bathrooms situated above which left nothing to the imagination when being used. One of these Bathrooms had a leak which started to drip into our room and the carpet looked like this was not the first time that this had happened. When we complained it appeared that the maintenance team were already aware of it . Won’t be going back.
Stayed 1 night in Apr 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service
I booked this hotel for the convenience to the Music Hall in Union St. We were upgraded to a deluxe room, it was fine but hardly deluxe. The floor lamp and the lamp on the desk did not work, there was a hole in the white window covering and a brown stain on the carpet beside the table/2 chairs. Did enjoy the breakfast. Would stay again but nice if these wee niggles were sorted as part of routine maintenance.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

One night stay.

Good central hotel, comfortable with helpful friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and very pleasant, the hotel was spotlessly clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Gayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like a part of the Mercure family
Stayed 5 nights in Nov 2024

10/10 Excellent

Tarmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great rooms....
Stayed 1 night in Jun 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked standard room but smelled of smoke, went back to desk and given free upgrade, friendly polite staff, couldn't fault it
Stayed 1 night in Dec 2024

4/10 Poor

Karen

Liked: Staff & service
Disliked: Property conditions & facilities
For a 4* hotel I would have expected the room to be in better condition. Carpet badly marked all over, bed was terrible, could feel the springs and very uncomfortable. Room was in dire need of an update. Bedroom furniture very old fashioned. Bathroom needs stripped out and replaced. There was obviously ceramic tiles in the floor and they have put lino on top of it. Badly positioned toilet roll holders, when using the toilet. Shower needs an update. In all it was a horrible room, with the worst nights sleep. If you can call it that. Thankfully only booked for 1 night to attend a gig. On the plus side, the woman who checked us in was lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old hotel but clean, quiet and the staff were very pleasant. Would definitely stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Nov 2024

8/10 Good

Grant

Location
Stayed 2 nights in Oct 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good city centre hotel. Comfortable and convenient. Staff friendly and room comfortable. Breakfast was excellent!
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Staff were excellent. Restaurant and bar closed early.
Stayed 2 nights in Oct 2024