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Sure Hotel by Best Western Aberdeen

Property class: 3.5

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Reception - Sure Hotel by Best Western Aberdeen (Aberdeen)
Room - Sure Hotel by Best Western Aberdeen (Aberdeen)
Property amenity - Sure Hotel by Best Western Aberdeen (Aberdeen)
Exterior - Sure Hotel by Best Western Aberdeen (Aberdeen)
Lobby - Sure Hotel by Best Western Aberdeen (Aberdeen)
Sure Hotel by Best Western Aberdeen provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
  • Room service

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Private kitchen

Standard Room, 1 Twin Bed, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Room

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Room

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Room

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Summerhill, a neighborhood in Aberdeen, is home to Sure Hotel by Best Western Aberdeen. Den of Maidencraig Nature Reserve and Donmouth Local Nature Reserve reflect the area's natural beauty and area attractions include Rubislaw Quarry and Aberdeen Arts Centre. Aberdeen Maritime Museum and David Lloyd Leisure Centre are also worth visiting. Visit our Aberdeen travel guide
Map
20 Summerhill Court, Aberdeen, Scotland, AB15 6TW

What's nearby

  • A white building with a tower, large windows, and a coat of arms.
    Gordon Highlanders Museum
    4 min drive - 1.3 miles
  • Aberdeen Indoor Bowling Club
    3 min walk - 0.2 miles
  • Aberdeen & North-East Scotland Family History Society Centre
    12 min walk - 0.7 miles
  • Curl Aberdeen
    16 min walk - 0.9 miles
  • Hazlehead Park
    5 min drive - 1.6 miles

Getting around

  • Aberdeen Station
    11 min drive
  • Aberdeen Airport (ABZ)
    17 min drive

Restaurants

  • Orange Zone Café
    19 min walk
  • Murdos Bar
    13 min walk
  • Grays Inn
    14 min walk
  • Atholl Hotel
    15 min walk
  • Domino's Pizza
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10 per person
  • A restaurant

Restaurants on site

  • The Conservatory

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is Sure Hotel by Best Western Aberdeen pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

There is free parking nearby.

What time is check-in at Sure Hotel by Best Western Aberdeen?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Sure Hotel by Best Western Aberdeen?

Check-out is at 11:00 AM.

Where is Sure Hotel by Best Western Aberdeen located?

Located in Summerhill, this hotel is within a 15-minute walk of Aberdeen Indoor Bowling Club, Aberdeen & North-East Scotland Family History Society Centre, and Aberdeen Royal Infirmary. Curl Aberdeen and Rubislaw Quarry are also within 1 mi (2 km).

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Reviews

Sure Hotel by Best Western Aberdeen Reviews

8.0

Very Good

8.4

Cleanliness

6.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 180 out of 532 reviews
Rating 8 - Good. 221 out of 532 reviews
Rating 6 - Okay. 76 out of 532 reviews
Rating 4 - Poor. 32 out of 532 reviews
Rating 2 - Terrible. 23 out of 532 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Clean en suite room with good shower. Ideal for a business trip
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Very smooth check-in. Extremely clean rooms. Helpful staff. Will return.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly, helpful staff. Room was nice, clean, comfy bed, great shower. Breakfast is grab n go. No evening meals or bar. Bus stop right outside the hotel takes you into the town centre. Good pizza shops beside the hotel!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
No reception staff round the clock at reception, no bar or any communal siting lounge. House keeping staff very friendly. Could do better with above areas.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place in Aberdeen. Close to free parking and staff extremely helpful.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is a standard budget room. free street parking, grocery store close by. cheap stay, therefore don't have high expectation for anything.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Functional hotel for a good night's kip
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was Clean and comfortable.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before. Perfect for a night in aberdeen to attend a concert
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
door lock was broken
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Brilliant holday

Excellent service from when we arrived till ve left. Staff very helpful and friendly. Would recomend this hotel to all my friends and family. 10 out of 10.
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Very friendly service, well located with free parking. The corridors were unbearably hot but since there are few days like that in Scotland, I guess for most parts of the year it should be OK.
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night on business trip. Nice room great shower. Bathroom had no shelving for toiletries. No bar or restaurant in evening so had to go out. Breakfast only continental. Friendly staff.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a new father

I needed the hotel for a few nights while my partner and new born child were in hospital. The hotel was all the comforts of home, including a kitchen meaning I could do a proper shop and store my food in the room fridge and cook in the microwave, meaning it was one less worry for myself when I had other worries.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay. Room had a kitchenette which was useful as we could just take our own food. Bed was a little hard for my comfort and parking is open, public parking in an area of shops but was fine. Busy main road noise. But hotel was calm and comfortable in general. We only used the room and no other services.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

Lovely hotel, very clean, staff were friendly and welcoming. The room was a really good size with the surprise of a kitchenette in there too which was very handy for us. Lovely little welcome pack which was replenished each day. Bed was comfortable and although the hotel is on a main road it was quiet and we slept so well. Breakfast was nice (continental) but we would have liked a cooked breakfast, on saying that though there was plenty to eat. Also we did not find out the bar was not open either but again we are not big drinkers but it would have been nice to have a night cap or 2 before bed. All in all we absolutely loved staying here and would have no hesitation in staying again
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Had to go down on hands & knees to plug in kettle,with socket under a table.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very good for the price, had everything you needed for your stay, staff were friendly and was clean - few marks here and there but overall excellent value... Would stay again
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rapport qualité prix, chambre très propre et agréable Seul point à améliorer : les bruits de tuyaux lorsqu'on prend la douche peuvent gêner la chambre d'à côté
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was absolutely fine except the bathroom. The radiator clearly had problems and was creating an uncomfortable heat throughout the whole room, making the stay uncomfortable and unenjoyable. Due to the overpowering heat, I had a terrible nights sleep and only slept for 30 minutes because sleeping in that heat was impossible.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Das Zimmer war klein. Das Fenster ließ sich nicht öffnen. Das Frühstück war vom Angebot her völlig unzureichend und damit absolut überteuert.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t stay as they had no rooms left and you still charged me £40.01 for this.! I am not happy
Stayed 1 night in May 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

All-in-all a nice hotel.

All-in-all is was a good hotel, but it was to far from City-center for me. The hotel-bar was without any atmosphere and with much to load music. Service was brilliant, but breakfast was pour.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here several times and it’s always great, lovely rooms, big beds etc. friendly staff.
Stayed 1 night in May 2022