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Hotel Phønix

4.0 star property
Business travelers find a sophisticated balance at this elegant Aalborg hotel, where a well-equipped gym and peaceful terrace offer welcome breaks between meetings

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Photo gallery for Hotel Phønix

Lobby sitting area - Hotel Phønix (Aalborg)
A gym with exercise equipment, a mirror, and windows. - Hotel Phønix (Aalborg)
Restaurant - Hotel Phønix (Aalborg)
Terrace/patio - Hotel Phønix (Aalborg)
Junior Room, 1 Double Bed | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets - Hotel Phønix (Aalborg)
Helnan Phønix Hotel in central Aalborg offers a refined experience with a gym for morning workouts, a peaceful outdoor terrace, and conference facilities. Guests appreciate the helpful staff, convenient luggage storage, and lobby coffee service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Triple Room

Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Triple Room

8.6 out of 10
Excellent
(27 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Family Quadruple Room

7.8 out of 10
Good
(52 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Junior Room, 1 Double Bed

Junior Room, 1 Double Bed | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Junior Room, 1 Double Bed

8.0 out of 10
Very good
(15 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Quadruple Room

8.2 out of 10
Very good
(23 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons
  • Free WiFi

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Double Room, 2 Twin Beds

8.4 out of 10
Very good
(54 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Twin Bed

Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Single Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Aalborg Centrum, a neighborhood in Aalborg, Hotel Phønix is in a shopping district and near the airport. Aalborg Historical Museum and House of Music are cultural highlights, and some of the area's notable landmarks include Jens Bangs Stenhus and Aalborg Tower. Check out an event or a game at Gigantium Arena, and consider making time for Aalborg Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Aalborg travel guide
Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • A white building with two golden clocks on the tower and a red door.
    Budolfi Cathedral
    3 min walk - 0.2 miles
  • A bustling street with people walking, various shops, and signs for a bar and a restaurant.
    Jomfru Ane Gade
    4 min walk - 0.3 miles
  • A row of tall ships docked at a harbor during sunset.
    Aalborg Harbour
    7 min walk - 0.4 miles
  • Jens Bangs Stenhus
    4 min walk - 0.3 miles
  • Utzon Center
    10 min walk - 0.6 miles

Getting around

  • Aalborg Station
    10 min walk
  • Aalborg (AAL)
    14 min drive

Restaurants

  • Café Friends
    2 min walk
  • Azzurra
    2 min walk
  • D'Wine Bar
    1 min walk
  • Susan Himmelblå
    1 min walk
  • La Bontá
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite self parking

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 300.0 per day
Cribs (infant beds) are available for DKK 200.0 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: DKK 100 per day
  • Crib (infant bed) fee: DKK 200.0 per night
  • Rollaway bed fee: DKK 300.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Frequently asked questions

Is Hotel Phønix pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for DKK 100 per day. Limited spots are available.

What time is check-in at Hotel Phønix?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Phønix?

Check-out is at 11 AM.

Where is Hotel Phønix located?

Located in Aalborg Centrum, this hotel is within a 5-minute walk of Aalborg Historical Museum, Budolfi Cathedral, and Jomfru Ane Gade. Jens Bangs Stenhus and Utzon Center are also within 15 minutes. Aalborg Station is 10 minutes by foot and Aalborg Vestby Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Phønix Reviews

8.2

Very Good

8.2

Cleanliness

7.6

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 692 out of 1901 reviews
Rating 8 - Good. 763 out of 1901 reviews
Rating 6 - Okay. 308 out of 1901 reviews
Rating 4 - Poor. 95 out of 1901 reviews
Rating 2 - Terrible. 43 out of 1901 reviews

Reviews

Verified review

8/10 Good

Gitte

Liked: Cleanliness, staff & service
Nice staff and location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities
Cheap, clean and nice staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service
Nice staff and overall nice place for a quick layover.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Anne-Mette

Liked: Cleanliness, staff & service, amenities
Great room, nice staff and and the hotel is very well located.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

gary

Liked: Staff & service
Basic hotel good location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Anne-Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast, good variety. Ok parking. Very nice staff! ☀️
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bed and improved quality of breakfast buffet
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Cesar

Liked: Cleanliness, amenities
The hotel is good for one night stay but the elevator is quite old and doesnt look too strong so I didn’t use it. The beds are quite small as well, but the hotel in general and the room were clean and quite
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my friends like the breakfast. Nice and comfy room
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Birgitte

Liked: Cleanliness, staff & service, amenities
What used to be an elegant old hotel, has been completely gutted of practically all original charm and beauty. It is now an entirely non-descript chain hotel. Location is good and breakfast buffet okay, but don’t expect anything but a non-descript chain hotel.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Stefano

Great location next to the city center and good breakfast buffet. Lack of air conditioning and no refrigerator in the room.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Benjamin

Liked: Staff & service
This hotel clearly has a problem with heating. I´ve stayed there 4 times over the past month (January/February), and so far I´ve only stayed in one room that had sufficient heating. Most window and terrasse-doors allow for cold air to enter simply because the arent installed properly. The building and rooms are old and generally needs to be renovated. On the other hand, the rooms are in average 20-25% cheaper than other hotels in the city. Staff members are always very helpfull and the hotel is right in the center of the city.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Flemming

Liked: Cleanliness, staff & service
Parkering god service god
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Noisy room.

I was given a room (342) placed at third level, windows facing ventilation system. It was so noisy, even with the windows closed. Like having a truck just outside your door. It was nessesary for me to leave the room, to rest my ears. I informed the hotel, they were sorry. I find that you can’t offer this room without informing people. I have stayed at the hotel before, and had a good time there, so everything else is fine.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Wesley

Liked: Cleanliness
Disliked: Amenities
This pertains primarily to the young lady who checked us in on the evening of Jan 7. No greeting, no welcome, just said checking in? Then laid the key on the counter. No comment, no verification, nothing. Totally indifferent attitude. The same girl later took our meds to be refrigerated but she put them in their freezer, which ruined them. The manager couldn’t even find them at first because the girl apparently didn’t leave any documentation for the other employees to locate them. The manager handled the situation very professionally. They did have a nice breakfast. No drinking glasses in the room. Room was always cool no matter how we tried to adjust the temp. Zero counter space in the bathroom. $11 for a draft beer. You decide!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀😀nice hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay. Checkin was easy and fast, facilities were great an staff was friendly and helpful. Maybe some room to improve with the breakfast selection but otherwise a great experience.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Arild

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisbeth M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super breakfast
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

charlotte

Liked: Cleanliness, amenities, property conditions & facilities
I love the breakfast, its really a 10. and the fitness room is really nice as well... perfect location and only thing is that you can hear people from upstairs when they are walking around early in the morning.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Finn

Liked: Cleanliness, staff & service, amenities
Would be nice if there was some sausages at the breakfast
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Had parking right behind us and good breakfast! Good location .
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

Fine hotel in the center of Aalborg, recommended.
Stayed 1 night in Jul 2025