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Novotel Aachen City

4.0 star property
Eco-certified hotel with a restaurant connected to the convention center in Aachen

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Photo gallery for Novotel Aachen City

Reception
Executive Room, 1 Double Bed with Sofa bed | Bathroom | Separate tub and shower, rainfall showerhead, eco-friendly toiletries
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Standard Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Executive Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Peterstr. 66, Aachen, NW, 52062

What's nearby

  • Aachen Town Hall - 8 min walk - 0.4 miles
  • RWTH Aachen University - 9 min walk - 0.5 miles
  • Carolus Thermen Bad Aachen - 9 min walk - 0.5 miles
  • Aachen Cathedral - 9 min walk - 0.5 miles
  • CHIO Stadium - 4 min drive - 1.5 miles

Getting around

  • Eurogress Aachen Bus Stop - 6 min walk
  • Maastricht (MST-Maastricht - Aachen) - 33 min drive

Restaurants

  • ‪OZAKI Sushi et Grill - ‬4 min walk
  • ‪Dario - ‬3 min walk
  • ‪Hotmannspief - ‬4 min walk
  • ‪Homeburgers - ‬5 min walk
  • ‪Sultans of Kebap - ‬2 min walk

About this property

Novotel Aachen City

Upscale eco-certified hotel located in Aachen-Mitte
At Novotel Aachen City, you can look forward to a terrace, shopping on site, and an arcade/game room. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a front-desk safe, and luggage storage
  • A 24-hour front desk, a TV in the lobby, and an elevator
  • Tour/ticket assistance, a banquet hall, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 154 rooms offer comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • TVs with satellite channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Aachen City
Novotel Hotel Aachen City
Aachen Novotel
Accor Aachen City
Novotel Aachen
Novotel Aachen City Hotel
Novotel Aachen City Hotel
Novotel Aachen City Aachen
Novotel Aachen City Hotel Aachen

Frequently asked questions

Is Novotel Aachen City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Aachen City?

This hotel doesn't offer parking.

What time is check-in at Novotel Aachen City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Novotel Aachen City?

Check-out is at noon.

Where is Novotel Aachen City located?

Located in Aachen-Mitte, this eco-certified hotel is within a 10-minute walk of St. Nikolaus Church, Elisenbrunnen, and Eurogress Aachen. Suermondt Ludwig Museum and Couven Museum are also within 10 minutes. Eurogress Aachen Bus Stop is 6 minutes by foot and Aachen (XHJ-Aachen Central Rail Station) is 15 minutes.

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Novotel Aachen City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 395 out of 854 reviews
Rating 8 - Good. 376 out of 854 reviews
Rating 6 - Okay. 55 out of 854 reviews
Rating 4 - Poor. 14 out of 854 reviews
Rating 2 - Terrible. 14 out of 854 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Great experience and great location!
Stayed 4 nights in Feb 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service
Place is clean and staff is polite and helpful. Close to the old town. In the evening streets did look a bit doggy.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
super
Stayed 1 night in Apr 2025

10/10 Excellent

TERENCE

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing place to stay in Aachen! Very modern / clean ..with an amazing breakfast option. This is an excellent hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

TOMOYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a comfortable room
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel and spacious room. The front desk service personnel were extremely helpful and friendly. The breakfast was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to park and a great breakfast.
Stayed 1 night in Jul 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aachen Christmas market

Very convenient for Aachen Christmas market. Super friendly staff. Clean room. Used bar both evenings and drinks were reasonable and delicious. Didn’t have breakfast as we had it on the go from fantastic bakeries and cafes in town. Aachen beautiful - you must see the cathedral!
Stayed 2 nights in Dec 2024

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities
Really excellent hotel. Large, clean, well-appointed rooms; friendly staff; excellent location. Highly recommended.
Stayed 3 nights in May 2023

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I’d stay more. Highly recommended Hotel in the area.
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast room was clean and very quite, no outside noise.
Stayed 5 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
A great stay for a decent price. The area is close to the old.city with only a 10 minute walk to the main cathedral.
Stayed 1 night in Sep 2022

10/10 Excellent

Astrid Louise Hylager

Close to the park
Stayed 2 nights in Apr 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel within walking distance from downtown. Would recommend.
Stayed 2 nights in Oct 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a basic and very clean room. Beds were comfortable and the property was very nice. Would stay here again.
Stayed 2 nights in Jan 2023

8/10 Good

Olanipekun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cool place for vacation. Well organised and close to all shops.. i will choose Novotel over and over again .
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean hotel and supportive staff.

The hotel and particularly, my room was very clean, staff are very helpful. My family did enjoy our stay and the location of the hotel, being at the city centre made it easier to visit different places, and shops which are all within a walking distance. Additionally, the breakfast was very nice as well.
Stayed 3 nights in Feb 2023

10/10 Excellent

Adrianell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and affordability

Good location, especially for the price. Walking distance to old town and all the sites. Great parking in connected garage. Good breakfast. Great stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything meets our wishes!
Stayed 2 nights in Jan 2024

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing!! Hotel was great formour 2 night stay. Area around the hotel could clean up the junkies at nightbut thats a city problem.
Stayed 2 nights in Aug 2023

10/10 Excellent

yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel

It is not our first stay at the Novotel Aachen and we will return in the future. The hotel is very nice. Centrally located. Close to a parking (15 euros a night). Very clean. Very good breakfast.
Stayed 8 nights in Apr 2023

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities
Great service…
Stayed 1 night in Jun 2023

8/10 Good

HARALD

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Eurogress
Stayed 1 night in Oct 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service
Service and location are good, but the property itself is dated. The shower cabin is too small (good for munchkins). The hotel is next to the central bus hub, which is quite convenient. The excellent Carolus Therme is within a walking distance.
Stayed 3 nights in May 2023