See all properties

Mercure Hotel Aachen am Dom

3.5 star property
Hotel in Aachen with a 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Hotel Aachen am Dom

Exterior
Dining
Superior Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Front of property
Privilege, Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 Twin Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Lobby

Best Western Plus Hotel Regence

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 264 reviews
Best Western Plus Hotel Regence

About the neighborhood

Map
Peterstr. 1, Aachen, NW, 52062

What's nearby

  • Aachen Town Hall - 4 min walk - 0.3 miles
  • Aachen Cathedral - 5 min walk - 0.3 miles
  • RWTH Aachen University - 7 min walk - 0.4 miles
  • Carolus Thermen Bad Aachen - 15 min walk - 0.8 miles
  • CHIO Stadium - 5 min drive - 1.7 miles

Getting around

  • Eurogress Aachen Bus Stop - 9 min walk
  • Cologne - Bonn Airport (CGN) - 61 min drive

Restaurants

  • ‪Frittenwerk - ‬1 min walk
  • ‪OZAKI Sushi et Grill - ‬3 min walk
  • ‪Domkeller - ‬4 min walk
  • ‪EB Restaurant - ‬2 min walk
  • ‪DINEA CAFÉ & RESTAURANT - Adalbertstr. Aachen - ‬2 min walk

About this property

Mercure Hotel Aachen am Dom

Hotel located in Aachen-Mitte
Mercure Hotel Aachen am Dom provides everything you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and tour/ticket assistance
  • A vending machine, smoke-free premises, and luggage storage
  • An elevator, a 24-hour front desk, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 117 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Dom Aachen
Mercure Aachen am Dom
Mercure am Dom
Mercure Hotel Aachen
Mercure Hotel Aachen am Dom
Mercure Hotel am Dom
Accor Hotel Aachen Am Dom
Mercure Aachen Am Dom Aachen
Mercure Hotel Aachen am Dom Hotel
Mercure Hotel Aachen am Dom Aachen
Mercure Hotel Aachen am Dom Hotel Aachen

Frequently asked questions

Is Mercure Hotel Aachen am Dom pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

What time is check-in at Mercure Hotel Aachen am Dom?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mercure Hotel Aachen am Dom?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Hotel Aachen am Dom located?

Located in Aachen-Mitte, this hotel is within a 5-minute walk of Elisenbrunnen, Couven Museum, and St. Nikolaus Church. Theater Aachen and Aachen Town Hall are also within 5 minutes. Eurogress Aachen Bus Stop is 9 minutes by foot and Aachen (XHJ-Aachen Central Rail Station) is 13 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Hotel Aachen am Dom Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 254 out of 629 reviews
Rating 8 - Good. 285 out of 629 reviews
Rating 6 - Okay. 65 out of 629 reviews
Rating 4 - Poor. 14 out of 629 reviews
Rating 2 - Terrible. 11 out of 629 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Very good location for dinner and shopping.
Stayed 1 night in Apr 2025

10/10

Convenient, walkable distance to most of the old city, a friendly staff
Stayed 5 nights in Apr 2025

10/10

Had a wonderful time at this hotel. Staff were wonderful.
Stayed 3 nights in Dec 2024

10/10

Wonderful hotel and staff in a great location
Stayed 2 nights in May 2024

10/10

Great location! Rooms were spacious and very clean! Hotel spotless and a great location for walking everywhere!
Stayed 2 nights in Sep 2024

10/10

Good price quality
Stayed 4 nights in Dec 2024

10/10

Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you
Stayed 3 nights in Sep 2024

10/10

We stayed here for two nights. It's a really convenient location for the Altstadt, cathedral and Christmas markets. The staff were very friendly and helpful, the hotel is clean and in good condition, and our room was comfortable. We did hear some noise from the street in the night, but that was the only minor issue. Overall we were very happy with our stay here.
Stayed 2 nights in Nov 2024

8/10

Very nice hotel located very centrally
Stayed 1 night in Oct 2023

8/10

The hotel located at good place. The front service is very good.
Stayed 4 nights in Jun 2024

10/10

Lovely hotel just down from the cathedral, was able to check in on line so just showed passport at reception. Room was clean and comfortable and a good size.
Stayed 8 nights in Jun 2024

10/10

The hotel was really close to bars, restaurants and the shopping centre. The cathedral was literally round the corner. The staff were all helpful and friendly.
Stayed 2 nights in Aug 2024

10/10

Good access by car and shoppping area
Stayed 2 nights in Jan 2024

10/10

Friendly staff, good hotel overall, clean, good value for money
Stayed 1 night in Feb 2022

10/10

It was a great room we were there for CHIO Aachen Clean, quiet and convenient
Stayed 6 nights in Jun 2022

10/10

Nothing bad to say about this hotel or staff. We had a great night. Rooms are clean, and very nice that you have a complimentary drink at the room. Will definitely book again!
Stayed 1 night in Nov 2023

10/10

Close to train station
Stayed 1 night in Sep 2023

10/10

1 night stay, very comfortable hotel. Parking is a challenge in the city but hotel does have designated spots in a nearby garage. Excellent room and breakfast, everyone was friendly. Very-city center, great for the sites and dining, shopping but very busy area.
Stayed 1 night in Mar 2023

10/10

Nice fairly modern hotel. Close to the city center. Our room was quiet, however both my brothers complained of noise at night. Nice breakfast. Pleasant stay.
Stayed 1 night in Sep 2022

10/10

The property is very close to the main shopping area of Aachen. It is kept very clean. The gentleman who checked me in and seemed to be the only one on duty every time I walked by was really friendly and helpful.
Stayed 3 nights in Feb 2023

2/10

They are very rude and will not give you a chance to late checkout not even a minute which is very terrible.
Stayed 2 nights in Oct 2024

8/10

Centrally located, Mercure Aachen is a good hotel choice for the location and nightly fee but rather bare bones - no restaurant or bar (breakfast is offered), hardly any lobby and no in-room mini-bar to keep drinks cold. While my mattress was bit hard, my room was otherwise well appointed and lit. Nice bathroom.
Stayed 2 nights in Aug 2023

8/10

We always stay here because it is in the centre of the city. One disappointment water was cooler for a shower in the evening. Otherwise all good. Crazy price for breakfast as we only need Coffee and cake
Stayed 3 nights in Feb 2023

10/10

Wonderful time in Aachen, in no small part due to Hotel am Dom. Very friendly and attentive staff. Room was nice and clean. Water pressure made showering pleasant. Quiet and relaxing time. Only problem is that the parking situation is not very clear. I believe the hotel lot is the underground section of the car park, but I parked in the upper floor and had difficulty getting out. If you drive, you might want to get this clarified first. Otherwise, everything was great, and I highly recommend the hotel.
Stayed 2 nights in Oct 2023

6/10

Everything was fine but I left windows open at night and there’s a taxi stand rite outside and they talk so loud they woke me up even with windows closed …don’t get a street side room
Stayed 7 nights in Jun 2022