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INNSiDE by Meliá Aachen

Property class: 4

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Photo gallery for INNSiDE by Meliá Aachen

A modern restaurant with a long counter, high ceilings, and large windows overlooking a cityscape. - INNSiDE by Meliá Aachen (Aachen)
A modern hotel room with a large bed, a bedside table with a lamp, a small desk with a chair, and a window with a city view. - INNSiDE by Meliá Aachen (Aachen)
A modern hotel lobby with a reception desk, seating areas, and artwork on the walls. - INNSiDE by Meliá Aachen (Aachen)
A rooftop terrace with wicker furniture, a glass balustrade, and a cityscape view. - INNSiDE by Meliá Aachen (Aachen)
A table set for a meal with a vase of flowers, clear glassware, and neatly arranged cutlery. - INNSiDE by Meliá Aachen (Aachen)
Aachen Cathedral is located near INNSiDE by Meliá Aachen, which provides a rooftop terrace, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. The on-site international cuisine restaurant, UpTown Sky Lounge, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a gym and conference space.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for The Innside Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

The Innside Room

8.8 out of 10
Excellent
(48 reviews)
  • Resort view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Innside Premium Room

A modern hotel room with a large bed, a bedside table with a lamp, a small desk with a chair, and a window with a city view.

The Innside Premium Room

8.2 out of 10
Very good
(10 reviews)
  • Resort view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The INNSiDE Premium Room

A modern hotel room with a large bed, a small desk, a chair, and a window with a city view.

The INNSiDE Premium Room

  • Sleeps 2
  • 1 Double Bed

View all photos for The INNSiDE Room

A hotel room with a large bed, a desk, and a chair.

The INNSiDE Room

  • Sleeps 2
  • 1 Double Bed

APARTMENT STANDARD

  • Sleeps 10

About the neighborhood

Located in Aachen-Mitte, a neighborhood in Aachen, INNSiDE by Meliá Aachen is near a metro station. Mergelhof Golf and Mergelhof Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Aachener Zoo and Drielandenpunt. Burg Wilhelmstein and Labyrint Drielandenpunt are also worth visiting. Visit our Aachen travel guide
Map
Sandkaulstr. 20, Aachen, 52062

What's nearby

  • A historic building with intricate stone carvings and multiple spires.
    Aachen Town Hall
    6 min walk - 0.4 miles
  • A historic cathedral with a large dome and a tall spire.
    Aachen Cathedral
    9 min walk - 0.5 miles
  • RWTH Aachen University
    6 min walk - 0.4 miles
  • Eurogress Aachen
    6 min walk - 0.4 miles
  • Carolus Thermen Bad Aachen
    11 min walk - 0.6 miles

Getting around

  • Eurogress Aachen Bus Stop
    4 min walk
  • Maastricht (MST-Maastricht - Aachen)
    34 min drive

Restaurants

  • Zoom Döner
    5 min walk
  • Homeburgers
    4 min walk
  • Taverne-Grill Alexander
    5 min walk
  • Am Knipp
    5 min walk
  • Legend Chicken
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 29 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 26 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • UpTown Sky Lounge

Things to do

  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Children and extra beds

Children are welcome

11 children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 12 for children
  • Covered self parking fee: EUR 29 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is INNSiDE by Meliá Aachen pet-friendly?

Yes, INNSiDE by Meliá Aachen allows cats and dogs (limit 1 total). There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 29 per night. Limited spots are available.

What time is check-in at INNSiDE by Meliá Aachen?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at INNSiDE by Meliá Aachen?

Check-out is at 11:00 AM.

Where is INNSiDE by Meliá Aachen located?

Located in Aachen-Mitte, this spa hotel is within a 10-minute walk of St. Nikolaus Church and Aachen Cathedral. Eurogress Aachen and Aachen Town Hall are also within 10 minutes. Eurogress Aachen Bus Stop is only a 4-minute walk and Aachen (XHJ-Aachen Central Rail Station) is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

INNSiDE by Meliá Aachen Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 433 out of 744 reviews
Rating 8 - Good. 243 out of 744 reviews
Rating 6 - Okay. 41 out of 744 reviews
Rating 4 - Poor. 18 out of 744 reviews
Rating 2 - Terrible. 9 out of 744 reviews

Reviews

Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great Hotel, great staff
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the hotel were perfect, clean, and equipped with everything for a fantastic stay. I have to rate the experience, because of the sketchiness of the direct area the hotel is located in, as 3/5 stars, unfortunately.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat stay, nice comfortable and clean room. Friendly staff and good location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff, and super walkable!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Aachen. Very nice and clean room was comfortable and modern
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay; definitely take the breakfast
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the downtown and historic sites
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Guanghong

Liked: Cleanliness, staff & service, amenities
Good location with 5 minutes walk to the old town center.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Great location and quiet. Fantastic room . Tastefully decorated and functional. Loved the gym! Great breakfast selection and view.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend booking premium rooms, our room was very good. The buffet breakfast was also excellent.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very special rooftop bar/restaurant. The gym is a bit of a joke, might as well not have one.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in Aachen!

Stopped by for one night, the service was fantastic and the staff very friendly and welcoming. Breakfast was really good with a great choice.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Excellent rooms; beautiful restaurant with fine dining. Relatively quiet spot at the edge of the city center.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, modern, well maintained, basic hotel in a convenient part of Aachen, easily walkable to the centre. Friendly and helpful staff. A pleasant, if small, restaurant and bar on the top floor.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely modern hotel

A clean hotel with excellent amenities! We will definitely come back!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Aachen

Great and friendly staff, nice rooms with a little minibar included, all amenities really modern, good gym and nice sauna. Would come again
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Emilio Fortanet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Rooms were clean and laid out well. Aachen market was a short walking distance and had many restaurants and shopping locations.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Town heights

A superb hotel just on the edge of Aachen's famous old town. Breakfast in the rooftop restaurant is a must.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice food. Good ambience. Comfortable
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great rooftop dining/club where we had the included breakfast buffet. Walkable to everything we did in Aachen. Room was modern, clean and comfortable.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, comfortable hotel in excellent location with an amazing view of the city and Dom from its rooftop restaurant bar patio. Staff were very helpful and professional.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay - Ideal location in Aachen city center

Very clean room. Nice roof top. Breakfeast rich in choice and delicious
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop was cool but the dinner was overpriced for portions and I didn’t like my entree. The room and amenities were top notch and location was ideal.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Modern and upbeat property. Really like the gym facilities. The restaurant was always booked or full, which was not great.
Stayed 3 nights in Jun 2025