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Hampton by Hilton Aachen Tivoli

Property class: 3.5

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Photo gallery for Hampton by Hilton Aachen Tivoli

A modern lounge area with multiple seating options, including sofas and chairs, arranged around tables. - Hampton by Hilton Aachen Tivoli (Aachen)
A modern building with a unique facade featuring vertical slats. - Hampton by Hilton Aachen Tivoli (Aachen)
A modern lobby with a sofa, a wooden reception desk, a TV, and large windows. - Hampton by Hilton Aachen Tivoli (Aachen)
A bar area with multiple seating options, including chairs and round tables, and two televisions mounted on the wall. - Hampton by Hilton Aachen Tivoli (Aachen)
A modern cafe with wooden cabinetry, a central display table, and motivational wall art. - Hampton by Hilton Aachen Tivoli (Aachen)
Consider a stay at Hampton by Hilton Aachen Tivoli and take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a television.

Room, 1 Queen Bed

8.6 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a wall-mounted picture.

Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a painting on the wall.

Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a bed, a nightstand, a sofa, and a wall-mounted artwork.

Room, 1 Queen Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk, a chair, and a television.

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for queen room with sofa bed non smoking

A hotel room with two beds, a desk, a chair, and a large window with curtains.

queen room with sofa bed non smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Queen Bed, Accessible (Connecting Rooms)

A modern hotel room with a wooden bed, a nightstand, and a wall-mounted artwork.

Family Room, 1 Queen Bed, Accessible (Connecting Rooms)

  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, 1 Queen Bed (Connecting Rooms)

A hotel room with a large bed, a desk, a chair, and a television.

Family Room, 1 Queen Bed (Connecting Rooms)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Aachen, Hampton by Hilton Aachen Tivoli is in the business district. Ludwig Forum and Couven Museum are cultural highlights, and some of the area's activities can be experienced at Mergelhof Golf and Mergelhof Golf Club. Looking to enjoy an event or a game while in town? See what's happening at New Tivoli Stadium or Parkstad Limburg Stadium. Visit our Aachen travel guide
Map
Merowingerstrasse 2, Aachen, 52070

What's nearby

  • A historic cathedral with a large dome and a tall spire.
    Aachen Cathedral
    5 min drive - 1.5 miles
  • New Tivoli Stadium
    5 min walk - 0.3 miles
  • Carolus Thermen Bad Aachen
    10 min walk - 0.6 miles
  • Eurogress Aachen
    12 min walk - 0.7 miles
  • CHIO Aachen
    13 min walk - 0.7 miles

Getting around

  • Eurogress Aachen Bus Stop
    14 min walk
  • Maastricht (MST-Maastricht - Aachen)
    33 min drive

Restaurants

  • Burger King
    16 min walk
  • Taverne-Grill Alexander
    18 min walk
  • Quynh Hoa
    11 min walk
  • Elephant Bar - Pullman Aachen
    14 min walk
  • UpTown Sky Lounge
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Hampton by Hilton Aachen Tivoli pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at Hampton by Hilton Aachen Tivoli?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton by Hilton Aachen Tivoli?

Check-out is at noon.

Where is Hampton by Hilton Aachen Tivoli located?

Located in Aachen-Mitte, this hotel is within a 10-minute walk of New Tivoli Stadium and Carolus Thermen Bad Aachen. Waldpark Lousberg and Eurogress Aachen are also within 15 minutes. Eurogress Aachen Bus Stop is 14 minutes by foot and Aachen West Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton by Hilton Aachen Tivoli Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 474 out of 1000 reviews
Rating 8 - Good. 404 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

Verified review

8/10 Good

Mourad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with clean rooms, a good breakfast, and friendly staff. Overall a pleasant stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean place to stay while visiting the Christmas Markets
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, good transportation, excellent e breakfast included.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Mehmet Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and clean hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Aachen

Very friendly and helpful staff. Convenient location and easy walk to the city center.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid spot, best for a couple nights - no fridge and rooms are not very big but it is clean and close to CHIO
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel located conveniently in walking distance to the town centre. Staff was extremely nice and helpful providing advise pro-actively. Would definitely recommend and stay there again 👍
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, breakfast included and decent. Location is not great if you want to visit downtown.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
All was good and according to expectations. Breakfast is excellent and the hotel is very, very nice, and cosy. And although we had a not so good experience with the two morning receptionists when we got there, not so helpful towards our demands and a little haughty towards us, their evening and night colleagues realy showed a DIFFERENT attitude and were very nice and super professional.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy hotel for a good price. Everything was clean and very helpful staff. Parking was good, although tight to get in. easy to walk to town centre (2.5 km).
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and the bar was ideal for having a tipple before retiring to bed. The breakfast had a good choice of hot and cold food although as it was busy, they could have had more staff clearing the tables. Over all a very pleasant stay.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff and an AMAZING Breakfast!!!

We always stay here for a trip to the local theme for two a day, and it's always fantastic. Super quiet, comfy, lovely staff and the most incredible breakfast!! Can't recommend highly enough. Thanks!
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this hotel, and I’m very satisfied with my experience. The rooms were clean, well-maintained, and comfortable. The staff was polite and professional, always ready to assist with a smile. I would recommend this hotel and will definitely return on my next trip!
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the hotel, both girls at front desk where very helpful, also one of them talk Spanish which get more welcoming. Comfortable rooms and good service at breakfast. Thanks
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Hamid

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to complain about, the staff was super friendly and the room was clean, everything was just perfect. Special thanks to the lady from the reception who helped me surprise my girlfriend on our anniversary.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great breakfast, modern rooms and layout. A few scratches on the walls and I didn’t like the old school TV remote and the bathroom-doors. But I would stay there again anytime.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy to find. Good location.

Easy to find hotel in good location. This hotel has friendly professional staff who look after you during your stay. From check in to checkout they were both knowledgeable and courteous. Rooms are usual Hampton by Hilton clean and comfortable. The room we had was at the side and was very quiet and allowed a good nights sleep. Overall we had no complaints.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the highway and relatively close to the city centre (Altstadt). We used the taxi service to get to the city centre and back, which saved me a lot of stress. The roads were were very busy with traffic since all af us wanted to see the Christmas Market. Which was great.
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Cornelia

Liked: Cleanliness, property conditions & facilities
Nice and clean. Breakfast 9k (bugs in the muesli). Staff not really friendly.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Fine for a couple of nights - comfortable beds and pillows. Asked multiple times to change/fix the thermostat and that never happened so the room was always too warm at night and it was not warm outside.
Stayed 7 nights in Jun 2024
Verified review

6/10 Okay

Anthony

Liked: Cleanliness
This hotel has gone downhill recently. They did not clean my room on the first day, despite me asking for this. When it was cleaned a few things were missed (some towels and tea bags not replaced). The breakfast was disappointing compared to what we saw previously - this time no eggs, hot chocolate or pancake syrup. The fruit, ham and yoghurt selection was not replenished. The fitness room did not have water, towels or cleaning wipes. Apart from that, the room is comfortable and quiet, and we like the location for Carolus Therme. There’s a supermarket close by.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Michiel

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay there. Friendly staff, nice rooms (couldn’t hear traffic, great curtains), solid breakfast, affordable.
Verified review

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy aceess to highway. Very clean and modern with excellent workout facilities.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Rooms are spacious and clean with plenty of wardrobe and drawer space. The beds are very comfy
Stayed 1 night in Aug 2025
Verified review

8/10 Good

YuLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Breakfast is good, room is good
Stayed 1 night in Jul 2023