“Room not as described, aircon not working, unable to have windows open in evening due to bats, making it unbearable. Some winfows screwed shut. (Fire hazard) Curtain missing on lounge area allowing multiple view points to see in room. As for FOOD/SERVICE, terrible ordered breakfast, first in restaurant, Took 1HR 15MINS before breakfast served. Advertised big bottles of wine, but would only served per glass.”
“An absolutely beautiful hotel from the moment you enter the grounds. Wonderfully renovated property with gorgeous understated style everywhere. Our bedroom was luxurious and comfortable with complimentary minibar and home made snacks. Very welcoming. The staff were all very friendly and the breakfast and dining were of a good standard in great surroundings. Couldn’t fault the hotel. Will return.”
“Staying at Roch Castle was a truly unique experience and well recommended. Location to the peninsula was great and the charm of staying in a 12th century renovated castle was great experience. It has been renovated to the highest quality and has lovely sitting rooms to relax in.”
“The Mansion House was a very pleasant place to spend our few days in South Wales. The hotel and grounds were kept beautifully and the views over the estuary are just stunning .Breakfasting and dining were of a high standard and from our experience of 5* hotels , deserving of their rating. Our room was very pleasant ,though a “proper”wardrobe would have been appreciated.
Staff were very helpful and professional though if we were to mention one thing which we found a little odd ,was one female...
“On arrival we were greeted by the owners who made us very welcome. The accommodation was comfortable and clean, breakfast outstanding. They could not do enough for us especially with my wife’s disability. We are looking forward to returning in the future.”
“This place is truly special. The enjoyment begins the minute you walk in and meet the lovely staff. The room itself was perfect-spotlessly clean and totally comfortable. We ate in the restaurant and it was a truly incredible meal. To top off the delicious food, the chef himself came out to introduce himself afterwards so we were able to learn about where all those ingredients came from (all local and totally fresh). We ended our lovely evening in the bar area which had a great atmosphere and...