Hoteles de 4 estrellas en Matheran

“The staff are helpful. The food is excellent. We had half board and both the breakfast and dinner had a good spread. They also arranged for transport to Imagicaa. The rooftop infinity pool is a good place to view the sunset. Minor quibble about only one roll of toilet paper provided for a family of four. But this was resolved quickly.”

“I had to leave 3 days into a 10 day stay after a security incident and hotel refused to process refund ”

“Fantastic experience.”

“This hotel is well located and the upgraded room I had was very comfortable, with an elegant Indian aesthetic. I would gave given a higher rating if there hadn't been a cigarette odor in my nonsmoking room. I called the front desk and was assured that the rooms around me were all non smoking so perhaps this is not enforced. The gym is ok but small and could be a bit better arranged. Breakfast was healthy and good”

“Good food Very friendly courteous staff ”

“The staff are extremely polite and helpful. They always had a smile on their face and went above and beyond to make the stay wonderful. However the property itself is not worthy of being called 4 star. Extremely dirty rooms which haven't been cleaned properly in a long time. There was dust everywhere. Small fruitflies like insects everywhere in the room. The amenities like showers, cabinets, lamps etc haven't been cleaned or replaced ever.”

“The staff were not helpful at all, reception doesn't pick calls because the reported number on expedia was wrong. There are charges not included in Expedia and was asked to pay upfront despite showing the booking details. The premium rooms are smaller than the executive despite being higher in price for some reason. There’s no shuttle service provided or nothing closer to find by for commuting to railway or airport.”

“Mala”

“Everything was awesome but do not order anything from the hotel as it's very overpriced it charges double the price as well as the breakfast and dinner are very overpriced”

“Rooms very clean, Staff is very polite, Spa services are excellent. Overall very good destination with Family and Friends.”

“The hotel was totally vacant when my family reached there. There were power outages constantly. they did not have buffet lunch for the restaurants. No activities were available at the resort and they would not even allow adult guests to go into the swimming pool. The staff said, its only open for kids. The overall experience was pathetic for a 4star hotel and I would not recommend this hotel to anyone. It was a complete disaster as compared to the pictures and review posted. Everything was...